Project Management Office Manager

What You'll Do

The Project Management Office (PMO) Manager oversees the Project Management Office within the IT Division and is responsible for all phases of project management across the project portfolio. The PMO Manager serves as the primary escalation point for project issues and risks, drives creative solutions and mitigation measures for complex project issues/risks, and is the primary liaison between sponsors, business stakeholders and project managers whenever there is a project issue/risk related to scope, timeline, resources, etc. requiring escalation. The PMO Manager also manages any assigned projects, with or without sub-projects, within the agency. Assigned projects may also include activities and responsibilities involving organizations/entities external to the Secretary of State, whose primary stakeholders are executives and/or local (e.g., county, city) organizations/individuals. The PMO Manager reviews, interprets, and ensures compliance with relevant policies and procedures, and makes recommendations for modification or improvement to coordinate projects for the purpose of standardizing implementation of policy across projects.

Essential Duties And Responsibilities

The essential functions include, but are not limited to the following:

• Oversees the PMO Office and ensures all phases of project management are adhered to.
• Ensures processes and procedures are followed by the PMO Office, tracks the portfolio of projects, and drives continuous improvement of portfolio status reporting and tracking
• Facilitates escalation and tracking of project issues risks when needed, ensures sufficient communication and status updates occur between the Project Managers and project stakeholders and/or executives
• Serves as the primary escalation point for project issues and risks, drives creative solutions and mitigation measures for complex project issues/risks and is the primary liaison between sponsors, business stakeholders and project managers whenever there is a project issue/risk related to scope, timeline, resources, etc. requiring escalation.
• Acts as supporting member and committee Secretary for the IT Governance Committee.
• Implements and coordinates project phases; coordinates multitude of tasks or subprojects with stakeholders inside and outside project; determines if changes need to be made for optimum service delivery; interviews stakeholders to determine needs and expectations and maintains regular contact with stakeholders to market product or service and obtain feedback; manages and negotiates change (e.g., cost, assignments, objectives) within project; determines need for division of given project into subprojects, distribution of work for subprojects (e.g., outside source), and oversees activities conducted within each subproject.
• Defines project requirements, quality standards and time lines; determines and evaluates risks that may affect project; defines specific activities to be performed to produce project deliverables; evaluates deliverables and ensures project is ready to move on to its next phase; addresses any problems found in testing/piloting; ensures scheduled time frames are met; provides regular progress reports; determines and allocates resources and assists in budget planning; determines and evaluates testing and/or pilot program and/or project; oversees implementation schedule; assists with procurement processes (e.g., selects appropriate processes, defines scope/material/product, establishes selection criteria, follows appropriate processes, coordinates review of proposals, directs evaluation of bid/proposals, recommends bid/proposal selection, represents agency/project to controlling board, and manages request for proposal, quote and information and invitation to bid).
• Attends meetings, conferences and/or workshops on related topics; supervises/directs assigned professional, technical and/or administrative/clerical staff.
  
  

What’s In It For You

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

• Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.
  
  

Dental, Vision and Basic Life Insurance

• Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.
  
  

Time Away From Work and Work/Life Balance

• Paid time off, including vacation, personal, and sick leave
• 12 paid holidays per year
• Childbirth/Adoption leave
  
  

Employee Development Funds

• The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.
  
  

Ohio Public Employees Retirement System

• OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.
  
  

Deferred Compensation

• The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.
  
  

Education

• Required: Bachelor’s degree in business administration, public administration, computer science/information technology, or a related field
• Preferred: Master’s degree in business administration, public administration, computer science/information technology, or a related field AND Project Management Professional (PMP) Certification and/or Agile Certifications (e.g. Scrum Master, Product Owner)
  
  

Experience

• Required: 5 years’ experience in Project Management including managing complex projects with multi-phase implementation and experience in leading projects that involve external agencies/entities AND 2 years supervisory experience AND 12 months experience in budgeting, cost projection, and managing high value projects
• Preferred: Experience working in public administration or managing projects in a public sector environment
  
  

Knowledge, Skills And Abilities

Knowledge

• Project Management:
• Comprehensive understanding of project management processes and methodologies (e.g., Agile, Scrum, PMI standards).
• Expertise in process improvement methodologies to enhance efficiency and effectiveness within the PMO.
• Stakeholder and Resource Management:
• Knowledge of stakeholder management practices to ensure alignment and effective collaboration across projects.
• Familiarity with resource planning, budgeting, and cost projection in high-value project environments.
• Public Sector and IT Operations:
• Understanding of public sector operations, including regulatory, compliance, and procurement processes.
• Proficiency in IT systems and tools relevant to project management in public administration or government sectors.
  

Skills

• Communication:
• Effectively communicate complex information to diverse audiences, including executives and team members.
• Excellent written and oral communication to ensure clarity and consistency in documentation and stakeholder updates.
• Leadership and Interpersonal:
• Strong leadership skills to inspire and guide teams, resolve conflicts, and ensure project alignment with organizational goals.
• Interpersonal skills to build and maintain effective relationships with stakeholders and foster collaboration.
• Project Execution:
• Advanced skills in defining project requirements, managing multi-phase implementation, and overseeing project deliverables.
• Expertise in process improvement and portfolio management for continuous enhancement of PMO efficiency.
• Problem-Solving and Analysis:
• Creative problem-solving abilities to address complex challenges and develop innovative solutions.
• Analytical mindset for evaluating risks, interpreting data, and making informed recommendations for mitigation.
• Organizational and Technical:
• Keen attention to detail and accuracy to ensure high-quality outcomes.
• Proficiency in time management and coordination to meet deadlines and manage multiple priorities effectively.
  

Abilities

• Leadership and Oversight:
• Ability to lead large-scale, complex projects, including those involving external agencies/entities.
• Capacity to manage resources effectively, ensuring optimal allocation and utilization across multiple projects.
• Risk and Issue Management:
• Competence in identifying and mitigating risks, ensuring smooth project execution.
• Ability to address escalations and facilitate creative solutions for complex issues.
• Stakeholder and Organizational Coordination:
• Ability to act as a liaison and mediator between project stakeholders, sponsors, and governance committees.
• Strong organizational ability to structure and maintain comprehensive project documentation and tracking systems
  

Technology

• Personal computer, Microsoft Office 365 – Word, Excel, PowerPoint, Outlook
  
  

Organization

Secretary of State

Agency Contact Name and Information

AStoray@ohiosos.gov

Unposting Date

Jan 23, 2025, 10:59:00 PM

Work Location

SOS Civic Center Dr 4

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation

$95,000-104,000 based on experience

Schedule

Full-time

Classified Indicator

Unclassified

Union

Exempt from Union

Primary Job Skill

Project Management

Technical Skills

Project Management

Professional Skills

Analyzation, Organizing and Planning, Problem Solving, Verbal Communication, Written Communication

Agency Overview

PROJECT MANAGEMENT OFFICE MANAGER

About Us

As Ohio’s Secretary of State, Frank LaRose is doing his part to deliver a thriving democracy and a prosperous economy for all Ohioans. In his role as the state’s chief elections officer, he is working to ensure that Ohio’s elections are both secure and accessible. And, as the first stop for new businesses in the Buckeye State, he is assisting entrepreneurs as they receive articles of incorporation for a new business.