What are the responsibilities and job description for the Business Support Specialist I position at State of Oklahoma?
Job Posting Title
Business Support Specialist I
Agency
640 SERVICE OKLAHOMA
Supervisory Organization
Business Support Services
Job Posting End Date (Continuous if Blank)
January 12, 2025
Note : Applications will be accepted until 11 : 59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
Full / Part-Time
Full time
Job Type
Regular
Compensation
The Service Oklahoma (SOK) mission is to ease the stress in navigating government services by providing a best-in-class customer experience. We are Oklahomans helping Oklahomans by providing driver license and motor vehicle services on behalf of the state.
This position has an annual rate of $36,400.
The Service Oklahoma offers a generous benefits package, including a benefits allowance to off-set the costs of medical, dental, vision, life and disability insurance plans. The Service Oklahoma will match up to 7% towards an employee's Defined Contribution retirement plan. Our employees receive 11 paid holidays, 15 days of paid annual leave, which increases with every 5 years of service, and 15 days of paid sick leave. Additionally, employees will receive longevity payments based on their years of service with the State of Oklahoma.
Job Description
POSITION SUMMARY
The Business Support Specialist is assigned duties and responsibilities involving document production and management through a variety of manual or technological processes. This may include preparing correspondence, reports or other documents, maintaining various filing systems, including computer records of various activities, reviewing and processing applications for permits or licenses, assisting agency customers with inquiries or problems concerning an assigned program area, processing various types of claims, requisitions, purchase orders and invoices for payment, and similar duties.
POSITION RESPONSIBILITIES
This job description describes the general nature and level of work performed by the employee assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills.
General Duties
- Maintains a variety of records, such as perpetual inventories of supplies and materials and statements of expenditures; reconciles departmental records with central records; prepares correspondence, forms and reports.
- Initiates and handles correspondence relating to a special field or program in regard to agency or program rules, policies, procedures, or requirements.
- Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs multiple tasks, such as posting and recording data.
- Adheres to local, state, and federal laws and policies.
- Produces documents of various levels of complexity, ranging from plain copy typing to the manipulation of data to create complex presentations.
- Receives, retrieves, and enters information using assigned computer or other data processing equipment; receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections.
- Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies.
- Maintains an inventory of equipment and supplies used in office or shop operations; receives or delivers mail, materials, and equipment.
- Reviews and processes claims from vendors, contractors, medical providers and others for reimbursement or payment under various state programs.
- Assists customers in securing needed information and documents; conducts interviews to obtain information from clients; provides transportation or other assistance to clients as required.
- Reviews and optimizes records management processes and develops implantation processes.
- Other duties as assigned.
Placards
Convictions / Suspensions
Processes and enters all received citations and suspensions into programs daily.
Enters, searches, and processes, data from generated collisions reports into programs with the use of computer skills and equipment.
Calculates customer payments, deposits, and cashier reports.
Assists the needs of customers through various forms of communication, including in-person, email, and phone.
Med Certs
This position is expected to cross-train in all sections of Business Support Services and perform all job duties in each section based on the needs of the agency.
KNOWLEDGE, SKILLS, & ABILITIES
Knowledge and Understanding of
Skills in
Ability to
EDUCATION & EXPERIENCE
The preferred minimum qualifications for this position are :
PREFERENCE
Preference may be given to candidates who can type more than 50wpm with an accuracy of more than 80% and demonstrate an advanced level at 10-key.
SPECIAL REQUIREMENTS
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
Salary : $36,400
