What are the responsibilities and job description for the Drug & Alcohol Program Representative (Local Government) - Allegheny County Drug & Alcohol position at State of Pennsylvania?
Salary : $54,181.00 - $59,599.10 Annually
Location : Allegheny County, PA
Job Type : Civil Service Permanent Full-Time
Job Number : CS-2025-18939-L0721
Department : Local Government
Division : DA Allegheny Co Drg Alchl Abs
Opening Date : 02 / 18 / 2025
Closing Date : 3 / 3 / 2025 11 : 59 PM Eastern
Job Code : L0721
Position Number : 80011402
Union : Non Union
Bargaining Unit : LG
Pay Group : LG
Bureau / Division Code : SA02
Bureau / Division : Allegheny County Drug And Alcohol Abuse Unit
Worksite Address : 1 Smithfield Street
City : Pittsburgh, Pennsylvania
Zip Code : 15222
Contact Name : Serena Malahoo
Contact Phone : 412.350.6419
Contact Email : serena.malahoo@AlleghenyCounty.US
THE POSITION
Enhance your impact in the community by taking on a key role that ensures effective management and financial integrity of drug and alcohol programs. With comprehensive oversight responsibilities, you will ensure compliance with necessary regulations and play a vital role in shaping program improvements through data-driven analysis and strategic collaboration. By facilitating stakeholder engagement and addressing consumer concerns, you will boost operational efficiency while remaining at the forefront of industry practices. This opportunity allows you to make a meaningful difference, directly contributing to the success and sustainability of essential services supporting needy individuals.
DESCRIPTION OF WORK
As a Drug & Alcohol Program Representative, you will be key in enhancing our drug and alcohol programs through effective contract management and financial control. Your proactive approach will ensure compliance with regulations and standards, enabling us to improve our services continuously.
In this position, you will prepare insightful reports on agency performance and analyze fiscal records and expenditures, providing valuable information to support informed decision-making. Collaborating with human resources on personnel matters will be essential as you help foster a positive work environment. You will also lead the resolution of consumer complaints and engage with various stakeholders to assess and enhance our agency programs. By offering technical assistance, you will help drive operational efficiency and ensure our practices remain aligned with industry standards through your participation in relevant meetings and training. Additionally, your readiness to take on special projects as they arise will further contribute to the success of our organization and the communities we serve.
Other duties and responsibilities include :
Contract and Monitoring :
Ensures agency compliance with County, State, and Federal regulations by conducting regular monitoring, including annual and semi-annual Department of Drug and Alcohol Programs (DDAP) reviews. Responsibilities include preparing written reports, directing program improvements, reviewing and approving action plans, monitoring clinical and fiscal records, ensuring consumer confidentiality, organizing programmatic data, establishing and monitoring service unit minimums, reviewing facilities for licensing approval, participating in project reviews, evaluating proposals, overseeing program implementation, recommending contract cancellations when necessary, resolving consumer complaints, coordinating regional meetings, overseeing Performance Base Prevention Services, and handling special projects as assigned.
Fiscal Control :
This role involves negotiating and recommending budget approvals for contract agencies, reviewing DHS fiscal records to ensure compliance with budgets and contract provisions, monitoring agency expenditures, and recommending payment withholding for non-compliance. It also includes requesting and reviewing fiscal reports, analyzing and preparing recommendations for agency Performance Plans and budgets, approving annual budgets in line with County and DDAP policies, and managing special projects as needed.
Personnel Action Plan (PAP) :
This position serves as a liaison between agencies and the Human Resources department, relaying requests for technical assistance and seeking guidance on personnel matters such as contracts, appointments, pay plans, reclassifications, promotions, and Affirmative Action. Responsibilities also include coordinating with HR staff and field auditors for agency site visits to conduct desk audits and provide training on personnel actions.
Planning and Evaluation :
This role involves assisting in the design of evaluation studies related to agency programs and consumer needs, reviewing and approving proposals (RFPs), monitoring the achievement of objectives in D&A Annual Plans, and collaborating with county staff to identify program improvements through the PA WITS system. It also includes reviewing management information systems, analyzing errors, recommending corrections, submitting annual updates on Performance Based Prevention, and conducting related duties for special projects as assigned.
Meetings, Records and Policies :
This position involves regularly meeting with agency Executive Directors and supervisory staff to address operational issues and collaborating with PA DHS Division of Licensing on regulatory matters. It includes developing recommendations for operational methods and coordinating meetings to resolve agency-county conflicts. The role also requires attending corporate or advisory board meetings to explain county policy, participating in workshops for professional development, and staying updated on the latest Drug and Alcohol practices to provide effective technical assistance and planning to assigned agencies.
Work Schedule and Additional Information :
- Full-time employment
- Work hours are 8 : 00 AM to 4 : 00 PM, Monday - Friday, with a 60-minute lunch.
- You will receive further communication regarding this position via email. Check your email, including spam / junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements :
Other Requirements :
How to Apply :
Veterans :
Telecommunications Relay Service (TRS) :
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
your score may be lower than deserved.
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.
How many years of full-time professional experience providing direct social services, case management services, program planning, program monitoring, program evaluation, allied health services or quality assurance services in a social services agency do you possess?
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N / A in the text box below.
Do you possess a conferred bachelor's degree in the behavioral sciences, public health or human services administration, or a closely related field?
If you are claiming credits / degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
Do you possess a conferred associate's degree including or supplemented by 18 credits in the behavioral sciences, or public health or human services administration?
If you are claiming credits / degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience / training. List the employer(s) / training source(s) from your Work or Education sections of the application where you gained this experience / training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our
WORK BEHAVIOR 1 - TECHNICAL ASSISTANCE Provides technical assistance on drug and alcohol treatment, intervention, prevention, and recovery support services to contracted providers, in accordance with state regulations / guidelines and county policies.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N / A in the box below.
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education / training related to this Work Behavior, type N / A in the text box below.
WORK BEHAVIOR 2 - CONDUCTING ON-SITE AUDITS Conducts on-site visits to audit providers' service provisions and administration practices to ensure compliance with government policies, procedures, and regulations. This includes reviewing the maintenance of clinical records, program activities, compliance with deadlines, level of care assessments, completion of mandated training for staff, etc. Reviews and approves providers' action plans for corrections of deficiencies and performs follow-ups to ensure corrective action plans are implemented and completed.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N / A in the box below.
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education / training related to this Work Behavior, type N / A in the text box below.
WORK BEHAVIOR 3 - REPORT WRITING Prepares audit reports and other correspondence to document audit findings, including areas of strength and deficiency relative to drug and alcohol treatment, intervention, prevention, and recovery support services. Communicates with providers, department staff, and other Commonwealth agency staff regarding operational issues, regulation enforcement, program development, provision of services, etc.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N / A in the box below.
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education / training related to this Work Behavior, type N / A in the text box below.
Required Question
Salary : $54,181 - $59,599
