Business Analyst

Salary : $38,985.00 - $72,134.00 AnnuallyLocation : Lexington County, SCJob Type : FTE - Full-TimeJob Number : 172771Agency : Department of RevenueDivision : Technology ServicesOpening Date : 01 / 21 / 2025Closing Date : 1 / 30 / 2025 11 : 59 PM EasternClass Code : : AM01Position Number : : 60033529Normal Work Schedule : : Monday - Friday (8 : 30 - 5 : 00)Pay Band : Band 5Hiring Range - Min. : $38,985.00Hiring Range - Max. : $72,134.00Opening Date : 01 / 21 / 2025EEO Statement : Equal Opportunity EmployerAgency Specific Application Procedures : : Apply online and complete the application fully, including all current and previous work history and education. You may submit a resume, but it will not be considered as a substitute for completing the entire application.Veteran Preference Statement : South Carolina is making our Veterans a priority for employment in state agencies and institutions. Job ResponsibilitiesWho we are : At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees agree that they understand how their work directly contributes to the SCDOR's overall success-by collecting 96% of South Carolina's general fund, our team serves with purpose and impacts the success of our community. Learn more about why you should join our team at We are looking for teammates who are : Able to work under pressure using strong communication and analytical skillsEager to effectively meet the needs of customers, vendors, and management Ready to provide work on a schedule under minimal supervisionOrganized, detail-oriented, and capable of independently prioritizing tasksWhat you will do : As a Business Analyst you will work with the SCDOR Business Process and Automation (BPA) team and internal business users on activities that support the creation of internal documents and business automation.Primary job duties include : Creating written procedures and training manualsPerforming tests on SCDOR documents (forms, notices, correspondences, and reports) using Plain Language standards and application best practicesValidating that final output meets customer requirements, provides reliable information, and complies with SCDOR security and branding standardsDesigning SCDOR documents using agency approved software development toolsWorking with SharePoint lists and documentsHelping in the tracking of team activities and work metricsAnalyzing BPA processes and making process improvement recommendationsAssisting in the coordination of special projects Minimum and Additional Requirements A high school diploma and experience in computer system development and modification ORA bachelor's degree in a related areaAcademic degrees must be from an accredited institution of higher learning. Preferred QualificationsThese qualifications are not required but are considered when setting a starting salary. High proficiency in the use of Microsoft Word, Excel and PowerPoint.Familiarity with Adobe products besides Acrobat Reader. Additional Comments EEO : The SCDOR is committed to providing equal employment opportunities to all and does not discriminate on the basis of age, race, color, religion, sex, national origin, disability, and pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation. Hours : Flexible hours may be available from 7 : 00 a.m. - 6 : 00 p.m., Monday - Friday (37.5 hours per week). Telework schedule : This position may be eligible to work remotely up to two days per week.Ready to apply? Apply online and complete the application fully, including all current and previous work history and education. You may submit a resume, but it will not be considered as a substitute for completing the entire application. Candidates selected to move forward in the hiring process will be contacted to complete an aptitude or skills assessment and personality profile (using Criteria Corp) and may be contacted to complete a one-way virtual interview (using Spark Hire).Candidates selected for hire are required to comply with all SCDOR tax requirements and are subject to a National Criminal Background Check, which includes fingerprinting. Benefits for State EmployeesThe state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance BenefitsEligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement BenefitsState employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options. Workplace BenefitsState employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note : The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.01 Are you currently employed by the SCDOR? Yes No 02 How did you hear about the SCDOR as a potential employer? Select all that apply. LinkedIn Other social media South Carolina Careers : careers.sc.gov Other on-line job board College / university career fair or website ReveNews (SCDOR's email newsletter) SCDOR Call Center Current or former SCDOR employee Other (please specify below) 03 If applicable, what other source did you use to hear about us as a potential employer? 04 Please type in your full legal name (First, Middle, Last) as it appears on your Social Security Card. 05 Please type your preferred name (nickname) to be used on your work accounts and employee ID. 06 Do you have a high school diploma and experience in computer system development and modification? Yes No 07 Do you have a bachelor's degree in a related area? Yes No 08 Do you have a high proficiency in the use of Microsoft Word, Excel, and PowerPoint? Yes No 09 Do you have a familiarity with Adobe products beside Acrobat Reader? Yes No 10 Explain the importance of using data to make decisions. 11 Do you prefer to work in a team, individual, or hybrid work environment? Explain why. Required Question

Salary : $38,985 - $72,134