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Case Services Supervisor (Administrative Coordinator II) - 61006314/175065

State of South Carolina
West Columbia, SC Full Time
POSTED ON 4/5/2025
AVAILABLE BEFORE 6/5/2025
JOB
Careers at DPH: Work that makes a difference!Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing EquityProvide daily oversight and technical assistance for the hearing program for both providers and Children and Youth with Special Health Care Needs (CYSHCN) staff. Monitor program service authorizations and daily operations to ensure accuracy and compliance with CYSHCN standards, policies, and procedures. Review, reconcile, and monitor provider reimbursement requests and service authorizations. Ensure reimbursement requests are accurate, complete, and adhere to the CYSHCN financial policy and guidelines. Process reimbursement requests for CYSHCN payment programs and monitor case service operations. Research and troubleshoot issues or concerns regarding provider reimbursement requests for all CYSHCN payment programs. Supervise Case Services billing and hearing staff. Provide customer support and technical assistance to customers with billing-related or hearing program issues or concerns. Other duties as assigned.

EXAMPLE OF DUTIES
State Minimum Requirements: A high school diploma and relevant experience in business management, public administration or administrative services. A bachelor's degree may be substituted for required work experience.Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.Agency Additional Requirements: Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.

SUPPLEMENTAL INFORMATION
DRIVING RECORD: If this position requires the applicant to possess a valid driver’s license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record. EEO: SC DPH: The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.The South Carolina Department of Health and Environmental Control offers an exceptional benefits package for FTE positions that includes: • Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children • 15 days annual (vacation) leave per year • 15 days sick leave per year • 13 paid holidays • State Retirement Plan and Deferred Compensation Programs State Retirement Plan and Deferred Compensation Programs•REMOTE WORK: The option to work partially remote is available after six (6) months of employment if it applies to the position.

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