Eligibility Specialist I

Salary : $34,600.00 - $39,207.00 Annually

Location : Union County, SC

Job Type : FTE - Full-Time

Job Number : 173580

Agency : Department of Social Services

Division : County Office-Union

Opening Date : 02 / 14 / 2025

Closing Date : 2 / 21 / 2025 11 : 59 PM Eastern

Residency Requirement : No

Class Code : : GA43

Position Number : : 61014642

Normal Work Schedule : : Monday - Friday (8 : 30 - 5 : 00)

Pay Band : Band 3

Hiring Range - Min. : $34,600.00

Hiring Range - Max. : $39,207.00

Opening Date : 02 / 14 / 2025

EEO Statement : Equal Opportunity Employer

Agency Specific Application Procedures : : All applicants must apply online. All correspondence from DSS Human Resources will be made through electronic mail, unless otherwise indicated.

Veteran Preference Statement : South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Job Responsibilities

D o you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!

Job Duties :

• The Eligibility Specialist I provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes ESAP (Elderly Simplified Application Project) and SCCAP (South Carolina Combined Application Project), and TANF (Temporary Assistance for Needy Families) programs in the Economic Services Division in the county office to help restore or improve customer financial stability.
• Conducts a minimum of 15 quality interviews per day to include both phone and face-to-face interviews for SNAP, TANF, and ESAP applications and SNAP and / or TANF renewals.
• Processes all SNAP, TANF, ESAP, and SCCAP applications by determining eligibility and authorizing benefits if applicable.
• Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events / activities that may affect clients continued eligibility for benefits.
• Identifies and documents over payments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings and attends hearings as directed.
• Participates in all Economic Services required trainings and supervisory and / or staff meetings as required.
• Performs Red Cross shelter duty or other emergency shelter duty / services as directed.

Minimum and Additional Requirements

A High School Diploma and relevant program experience in clerical, administration, Social Work, correctional, administration, or general business administration.

A Bachelor's Degree may be substituted for the required program experience.

Additional Comments

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

A valid drivers license is required. Must be able to travel within the state for the purpose of training and meetings to include overnight travel.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes :

DIVISION : Economic Services / Union County

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note : The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

Have you ever been terminated or forced to resign from any job? If (YES), please explain below.

I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are any periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above.

I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available DSS positions, I will be required to provide a certified official transcript, if selected for the position.

I understand that it is my responsibility to provide a certified official college transcript within two (2) weeks of employment in the event I am offered a position with the Department of Social Services.

If you selected "Yes" that you are a Veteran, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214?

Have you ever been employed by the State of South Carolina? If (YES), please provide state agency / agencies.

How did you hear about this job opportunity?

If you selected "Other" or "DSS Employee" in the previous question, please list the source below.

Which of the following best describes your highest level of completed education?

Please provide the date of completion.

Do you have clerical, administrative, social work, correctional, business administration, or general business experience?

Required Question

Salary : $34,600 - $39,207