What are the responsibilities and job description for the IT Services Specialist II (2AS25) position at State of South Carolina?
Job Responsibilities
Provide technical support for the College computer hardware and software, including system configuration, loading operating systems and software, network configuration, imaging, installation, monitoring, supporting, and troubleshooting. Provide support to faculty and staff through the operation, maintenance, and troubleshooting of multimedia equipment.
Duties And Responsibilities
A high school diploma and relevant experience.
An associate's degree or a bachelor's degree in a related field may be substituted for the required work experience. A high school diploma and two (2) years experience in the operation of computers preferred.
Additional Comments
Aiken Technical College is an equal opportunity employer committed to having diversity throughout the College. Any
requests for reasonable accommodation to apply for this position should be directed to Human Resources by calling 803-508-7497, or writing to the above address. Requests for accommodations must be made by the above-stated deadline.
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Provide technical support for the College computer hardware and software, including system configuration, loading operating systems and software, network configuration, imaging, installation, monitoring, supporting, and troubleshooting. Provide support to faculty and staff through the operation, maintenance, and troubleshooting of multimedia equipment.
Duties And Responsibilities
- Respond to computer software, hardware, and phone system related Help Desk requests. Resolve problems, either remotely, or at the customers’ desk, and document the solutions. Develop, maintain, and provide information technology related orientations for all new faculty, staff, and students.
- Create and maintain computer disk images and software distribution packages for all faculty/staff, academic computer labs, and supporting computer systems. Manage all aspects of computer operating system, security, and driver patches and version upgrades, including testing, implementation plans, and deployment in a timely manner to supported systems.
- Set up, break down, and assist with the installation of all multimedia equipment. Set up and provide technical support for audio-visual needs for special events held on campus.
- Develop and maintain desktop computing virus and malware configuration and settings. Monitor and respond to alerts on users’ systems in a timely fashion.
- Provide support of the College’s phone system to ensure timely setup of phones and accurate directory information. Follow established inventory control procedures for the College computer assets and locate assets when requested. Attend campus wide meetings and activities and serve on college committees. Other duties as assigned.
A high school diploma and relevant experience.
- This position requires climbing ladders, lifting up to 40 pounds, working in ceilings, and under desks.**
An associate's degree or a bachelor's degree in a related field may be substituted for the required work experience. A high school diploma and two (2) years experience in the operation of computers preferred.
Additional Comments
Aiken Technical College is an equal opportunity employer committed to having diversity throughout the College. Any
requests for reasonable accommodation to apply for this position should be directed to Human Resources by calling 803-508-7497, or writing to the above address. Requests for accommodations must be made by the above-stated deadline.
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
