What are the responsibilities and job description for the Library Specialist position at State of South Carolina?
Job Responsibilities
Provide high quality circulation, reference, and general assistance to faculty, staff, students, and community patrons in-person, over the phone, and electronically, as well as general library duties. In addition, to manage and provide support for the many different aspects of library technology, including serving as the IT liaison, managing helpdesk request, creating support materials and providing basic training as needed. This position also assists in collecting statistics, compiling reports, editing the library webpage, as well as creating and updating publications, handouts, guides, tutorials, etc. as directed. Provides excellent customer service skills, strong end-user technology skills.
Provide quality circulation services and other general assistance to all patrons (students, faculty, staff, and community patrons) in-person, over the phone, and online. General patron assistance includes activities such as computer and other equipment assistance, locating materials, etc. Record circulation statistics and assist with any needed reports.
Provide quality reference services and other assistance to all patrons (students, faculty, staff, and community patrons) in-person, over the phone, and online. General patron assistance includes activities such as computer and other equipment assistance, locating materials, etc. Record reference statistics and assist with any needed reports.
Manages the maintenance and upkeep of the library’s technology (computers, printers, etc.) by working with SCC IT’s department as the library liaison – managing helpdesk issues, and working with IT representatives over the phone or in person to maintain and troubleshoot technology. Also communicates technology issues to library staff. Keeps up-to-date on technology changes relevant to the library and conducts technology training for library staff as needed. Creates support and training materials/instructions for library staff and patrons as needed related to technology.
Assist with creating library publications/materials, including maintaining library handouts at all campuses. Assist with library outreach activities. Assist in maintaining the library’s webpage, including Libguides. Assist with library tutorial upkeep and maintenance.
Collect statistics (including daily statistics) and compile library reports, as well as assist with any library surveys and information gathering. Regular library reports include but are not limited to D2L tutorial quiz reports, D2L evaluation feedback reports, database usage report, website usage report, library instruction report, library patron export, etc.
Assists with general library duties as needed and performs other duties as assigned. General library duties include but are not limited to shelf-reading, shelving, library opening/closing, inventory, photocopying, lost and found, etc.
Minimum And Additional Requirements
Associate's degree in a related field plus 2 years experience in library work; or high school diploma plus 4 years experience in library work.
Preferred Qualifications
Bachelor's degree and experience editing websites, using Excel to compile data and create reports, and creating publications or instructional materials. Prefers strong written and verbal communication skills and being detail-oriented.
Additional Comments
Spartanburg Community College is an affirmative action and equal opportunity employer for all qualified persons regardless of race, color, sex, - including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.
Provide high quality circulation, reference, and general assistance to faculty, staff, students, and community patrons in-person, over the phone, and electronically, as well as general library duties. In addition, to manage and provide support for the many different aspects of library technology, including serving as the IT liaison, managing helpdesk request, creating support materials and providing basic training as needed. This position also assists in collecting statistics, compiling reports, editing the library webpage, as well as creating and updating publications, handouts, guides, tutorials, etc. as directed. Provides excellent customer service skills, strong end-user technology skills.
Provide quality circulation services and other general assistance to all patrons (students, faculty, staff, and community patrons) in-person, over the phone, and online. General patron assistance includes activities such as computer and other equipment assistance, locating materials, etc. Record circulation statistics and assist with any needed reports.
Provide quality reference services and other assistance to all patrons (students, faculty, staff, and community patrons) in-person, over the phone, and online. General patron assistance includes activities such as computer and other equipment assistance, locating materials, etc. Record reference statistics and assist with any needed reports.
Manages the maintenance and upkeep of the library’s technology (computers, printers, etc.) by working with SCC IT’s department as the library liaison – managing helpdesk issues, and working with IT representatives over the phone or in person to maintain and troubleshoot technology. Also communicates technology issues to library staff. Keeps up-to-date on technology changes relevant to the library and conducts technology training for library staff as needed. Creates support and training materials/instructions for library staff and patrons as needed related to technology.
Assist with creating library publications/materials, including maintaining library handouts at all campuses. Assist with library outreach activities. Assist in maintaining the library’s webpage, including Libguides. Assist with library tutorial upkeep and maintenance.
Collect statistics (including daily statistics) and compile library reports, as well as assist with any library surveys and information gathering. Regular library reports include but are not limited to D2L tutorial quiz reports, D2L evaluation feedback reports, database usage report, website usage report, library instruction report, library patron export, etc.
Assists with general library duties as needed and performs other duties as assigned. General library duties include but are not limited to shelf-reading, shelving, library opening/closing, inventory, photocopying, lost and found, etc.
Minimum And Additional Requirements
Associate's degree in a related field plus 2 years experience in library work; or high school diploma plus 4 years experience in library work.
Preferred Qualifications
Bachelor's degree and experience editing websites, using Excel to compile data and create reports, and creating publications or instructional materials. Prefers strong written and verbal communication skills and being detail-oriented.
Additional Comments
Spartanburg Community College is an affirmative action and equal opportunity employer for all qualified persons regardless of race, color, sex, - including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.
