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UI Integrity Deputy Director - Columbia

State of South Carolina
Richland, SC Full Time
POSTED ON 4/18/2025
AVAILABLE BEFORE 6/18/2025

Job Responsibilities



About Us
Business is booming in South Carolina! Are you ready to be a part of developing and connecting the next generation of workers in this state? Year after year, experts pick our state as one the best in the country for doing business. Just last year, South Carolina announced more than 14,000 new jobs and $10 billion in capital investment. Entrepreneurs are flocking to cities like Greenville, Charleston, Columbia, and Rock Hill to start and grow their businesses. And our hospitality industry is primed to take off as travelers from around the world continue to discover the beauty and accessibility of South Carolina’s mountains and coast.

Here at the South Carolina Department of Employment and Workforce (DEW), we are laser-focused on connecting every jobseeker who comes through our doors with their next great career opportunity! Are you looking for a meaningful position at an agency brimming with optimism and camaraderie that also offers job security, affordable health insurance, great retirement benefits, and work-life balance? If so, continue reading to discover your chance to make a difference at DEW!

Job Description


Are you a leader with expertise in managing investigations, insurance claims, or auditing? Do you like to ensure programs are running well? Join our team at DEW!

Our Unemployment Insurance (UI) Integrity Deputy Director serves in the UI Division on the team which preserves the integrity of the program by handling claim compliance, fraud prevention and detection, field auditing, and collections.

The UI Integrity Deputy Director manages the Compliance and Special Investigations unit, overseeing complex unemployment insurance investigations of potential UI benefit and tax fraud. They prepare referral reports for consideration for prosecution by the agency’s Office of General Counsel. In collaboration with UI leadership, assists in the development of strategies for effective collections processes and methods, and recommendations for process improvements to reduce fraud and to promote the integrity of the UI Trust Fund, with a special focus on employer registration and account maintenance.

Key Responsibilities

  • Evaluate tax and collections disputes.
  • Assist in preparing and presenting DEW's position in administrative appeal proceedings.
  • Recommend standard operating procedures and process improvements.
  • Liaise with other units to aggressively pursue delinquent employer accounts.
  • Review and determine course of action for complex investigations of fraud or abuse.
  • Interpret and clarify laws, regulations, policies, and procedures.
  • Manage human resource management activities for assigned personnel.
  • Serve as the Unemployment Insurance (UI) Integrity Deputy Director, managing the Compliance and Investigations unit.
  • Oversee complex investigations of potential UI benefit and tax fraud.
  • Process, research, and resolve employer disputes.
  • Assist in developing strategies for effective collections processes and methods.
If you’re ready to take on this challenge and help support South Carolina’s workforce system, please apply. We look forward to hearing from you!

Minimum and Additional Requirements

Education and Experience
A high school diploma and at least eight years of increasingly responsible experience in insurance program administration, taxation, investigations, auditing, or related fields.

Additional Requirements
An ideal candidate should possess knowledge of insurance principles, investigative techniques, and quasi-judicial procedures and rules of evidence. They should have the ability to create comprehensive reports, apply legal and administrative decisions, understand and interpret state and federal laws, and work effectively in a team environment. Position requires occasional travel and requires employee to work evenings and weekends as needed. Position approves leave and completes evaluations. Other duties as required.

Preferred Qualifications

A bachelor's degree and at least four years of increasingly responsible experience in insurance program administration, taxation, investigations, auditing, or related fields.

Additional Comments

Supplemental questions are considered part of your official application. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

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