CRIMINAL HISTORY EXAMINER

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: TENNESSEE BUREAU OF INVESTIGATION (T.B.I), CRIMINAL RECORDS UNIT, DAVIDSON COUNTY

Please visit the link below:

www.tbijobs.com

Qualifications

Education and Experience: Two years of coursework at an accredited college or university.

Substitution of Experience for Education: Qualifying full-time professional experience in a criminal justice setting may be substituted for the required education to a maximum of two years.

Necessary Special Qualifications: None.

Examination Method: Education and Experience, 100%, for Preferred Service positions.

Summary

Summary: Under immediate supervision, is responsible for professional criminal history examination work of routine difficulty; performs related work as required.

Distinguishing Features: This is the entry-level class in the Criminal History Examiner sub-series. An employee in this class receives on-the-job training in analyzing, monitoring, and updating criminal history information. Initially, work is closely supervised, but as knowledge and experience are gained, supervision becomes more general. This class differs from that of Criminal History Examiner 2 in that an incumbent of the latter functions at the working level.

• An applicant appointed to this flexibly staffed class will be reclassified to the next higher class in the series after successful completion of a mandatory one-year training period; inadequate or marginal performance during the training period will result in automatic demotion or termination.

Responsibilities

Monitor Processes, Materials, or Surroundings:

• Monitors Automated Records Management System (ARMS) for errors and rejections that did not populate into the Computerized Criminal History (CCH) and/or National Crime Information Center (NCIC).
• Monitors and processes sex offender registry violators through the state registry, National Crime Information Center (NCIC), and Immigrations Customs Enforcement (ICE).
• Monitors National Crime Information Center (NCIC), Interstate Identification Index (III), National Instant Check System (NICS), State Identification Files (SID), and ICE to ensure files have been received.

Evaluating Information to Determine Compliance with Standards:

• Verifies whether data on expungement orders matches the data in the criminal history database and has been properly signed by the judge.
• Notarizes and documents criminal history background results for adoptions, immigration purposes, apostille procedures, attorneys, and/or employers.
• Evaluates juvenile criminal history records to determine whether to release information to government and/or employment agencies.
• Performs background checks for law enforcement agencies, employers, Federal Firearms Licensees (FFLs), and the general public.
• Evaluates hard copy (i.e., mailed in) fingerprint cards descriptive data for accuracy.
• Evaluates vendor contractors to determine whether criteria have been met.
• Interprets arrest charge abbreviations for local, state, and federal law enforcement agencies and the general public.

Judging the Quality of Things, Services, or People:

• Evaluates quality of handwritten data to determine whether the expungement order should be rejected back to the submitting agency.
• Evaluates the descriptive data of applicant and/or criminal fingerprint cards.
• Reviews applications and computerized criminal history sheets for errors.

Identifying Objects, Actions, and Events:

• Interprets and compares federal database and Federal Firearms Licensee (FFL) information to confirm criminal history matches.

Updating and Using Relevant Knowledge:

• Maintains Tennessee Information Enforcement Systems (TIES) certifications biennially.
• Utilizes current changes to Tennessee Code Annotated (TCA) codes to provide accurate responses to background checks.

Making Decisions and Solving Problems:

• Contacts local, state, and federal law enforcement agencies to correct submitted information [e.g. social security numbers, driver's license information, alien registration, Originating Identifier (ORI)].
• Analyzes protection orders, warrants, expungement orders, and/or dispositions to determine the appropriate status of information provided.
• Contacts local, state, and federal law enforcement agencies to receive updated fingerprint cards and/or criminal history information.

Interpreting the Meaning of Information for Others:

• Translates and explains criminal justice terms, processes, procedures, and documentation to external vendors, the general public, local, state, and federal law enforcement agencies, Federal Firearm Licensees (FFLs), attorneys, and court clerks.

Documenting/Recording Information:

• Documents and records personal information for notarized criminal background checks.
• Enters and stores descriptive data, fingerprint cards, deceased records, and background check results in appropriate databases.
• Logs daily disposition, expungement, gun check, rejection, diversions, criminal background, user agreement, hard copy fingerprint cards, and approval totals.

Getting Information:

• Provides diversion criminal history information to defendants, judges, attorneys, district attorneys, and court clerks.
• Receives information from Federal Firearm Licensees (FFLs) regarding purchaser and gun identifiers.
• Forwards descriptive data from fingerprint card(s), after the second print quality rejection, to the FBI for a name search.
• Responds to inquiries from TBI personnel, the general public, attorneys, and law enforcement agencies concerning Tennessee criminal history information and fingerprint submissions.
• Contacts law enforcement and other government agencies to get clarification on criminal and/or applicant fingerprint submissions.
• Contacts court clerks, local, state, and federal law enforcement agencies to compare, contrast, and/or delete expungement charges and/or criminal histories.
• Provides criminal history information to TBI personnel, defendants, judges, attorneys, district attorneys, court clerks, and the general public.
• Receives criminal history information from local, state, and federal law enforcement agencies, court clerks, and the general public.

Interacting with Computers:

• Utilizes appropriate databases
• [i.e., Access databases, Computerized Criminal History (CCH) database, Automated Fingerprint Identification System (AFIS), Expungement database, Diversion database, Tennessee Open Records Information System (TORIS), Law Enforcement Online (LEO), I-Results, Tennessee Applicant Processing Services (TAPS), Tennessee Instant Check System (TICS), Immigration Customs Enforcement (ICE), and Automated Records Management System (ARMS)] to process data.

Communicating with Persons Outside Organization:

• Provides and communicates criminal history information to external vendors, local, state, and federal law enforcement agencies by telephone, in written form, e-mail, or in person.

Analyzing Data or Information:

• Analyzes criminal history descriptive data to determine appropriate response and notification.
• Analyzes and classifies expungement orders into different categories (i.e., expungement orders sent to FBI for further processing, and expungement orders controlled by the TBI).
• Analyzes dispositions and/or expungement orders to ensure accurate arrest information.

Performing Administrative Duties:

• Creates new accounts by entering all business or personal information (e.g., company name, physical address, and contact information) and returns information to client about account information and billing process.
• Enters court ordered expungement, disposition, diversion, identifying information, applicant and criminal background information into appropriate computer databases.
• Logs disposition, expungement, and/or fingerprint rejections for quality, unauthorized purpose, or incomplete information.
• Prioritizes workload to make sure processes are carried out properly.
• Opens and sorts mail.

Communicating with Supervisors, Peers, or Subordinates:

• Provides and communicates criminal history information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Establishing and Maintaining Interpersonal Relationships:

• Cross-trains co-workers to improve and assist with job duties and responsibilities.
• Communicates with co-workers to improve and resolve work related issues and tasks.
• Develops and maintains professional relationships within TBI to ensure integrity and quality of criminal history records.

Performing General Physical Activities:

• Stoops, climbs, walks, and/or balances to file and/or retrieve fingerprint cards, diversion applications, gun transactions, and court dispositions.
• Walks to assist the general public, to retrieve mail and/or supplies, faxes, and print jobs.

Competencies

Competencies:

• Decision Quality
  
• Learning on the Fly
  
• Informing
  
• Time Management
  
• Conflict Management
  
• Perseverance
  
• Written Communications
  
• Listening
  
• Patience
  
• Self-Knowledge

Knowledge:

• Basic Clerical Knowledge
  
• Basic Customer and Personal Service Knowledge
  
• Basic Law and Government Knowledge
  
• Basic Public Safety and Security Knowledge

Skills:

• Active Learning Skills
  
• Active Listening Skills
  
• Reading Comprehension Skills
  
• Critical Thinking Skills
  
• Speaking Skills
  
• Basic Service Orientation Skills
  
• Judgment and Decision Making Skills
  
• Time Management Skills

Abilities:

• Deductive Reasoning Ability
  
• Oral Comprehension Ability
  
• Memorization Ability
  
• Oral Expression Ability
  
• Written Comprehension Ability
  
• Problem Sensitivity Ability
  
• Selective Attention Ability
  
• Time-Sharing Ability
  
• Written Expression Ability
  
• Wrist Finger Speed Ability
  
• Speech Clarity Ability
  
• Speech Recognition Ability

Tools & Equipment

• Personal Computer
• Telephone
• Fax Machine
• Printer
• Scanner
• Copy Machine