What are the responsibilities and job description for the Customer Service Representative position at State of Tennessee?
Our Client is looking to hire a Legal Assistant / Managed care specialist for an onsite/Hybrid role in their downtown Nashville, TN location.
Our Client provides their workforce with a hybrid work environment. Most positions have a combination of work from home and work in the office, which varies by position, department, and business need. However, this position is 100% onsite in their downtown Nashville, TN office.
Training is extensive, up to 6 weeks prescheduled, virtual / in-office (by supervisor request), and contractors must attend training every day to build proficiency.
No Preplanned PTO will be approved during weeks of training.
All Legal Assistant’s MUST be local to middle TN and able to work in our Client’s office in Nashville, TN as needed. The work hours and schedule are M-F with standard 7.5 hours per day/max, 37.5 hours per week.
Requirements and Skills
· Must have a bachelor’s or associate degree.
A background in Paralegal studies is a plus.
· Work experience in a Legal environment a plus.
· Customer service/Administrative Experience or call center experience is a plus.
· Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
· Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.
· Excellent verbal and written communications skills.
· Keen attention to detail and adherence to deadlines.
· Strong time management, note-taking, email organization, and distribution skills.
· Critical thinking and problem-solving skills.
Other Important Information
· The position is contract for 12 months with an opportunity to be extended
Salary : $21 - $22
