Job Information
State of Tennessee Job Information
Opening Date / Time
12 / 31 / 2024 12 : 00AM Central Time
Closing Date / Time
01 / 13 / 2025 11 : 59PM Central Time
Salary (Monthly)
5,591.00 - $8,915.00
Salary (Annually)
67,092.00 - $106,980.00
Job Type
Full-Time
City, State Location
Nashville, TN
Department
Mental Health and Substance Abuse Services
LOCATION OF (1) POSITION(S) TO BE FILLED : DEPARTMENT OF MENTAL HEALTH & SUBSTANCE ABUSE SERVICES, MIDDLE TENNESSEE MENTAL HEALTH INSTITUTE, DAVIDSON COUNTY
This position requires a criminal background check
Therefore, you may be required to provide information about your criminal history to be considered for this position
This is an on-site position
Qualifications
Education and Experience : Possession of a master's degree in social work from an accredited college or university and experience equivalent to three years of full-time increasingly responsible professional psychiatric social work experience.
Necessary Special Qualifications : None.
Examination Method : Education and Experience,100%, for Preferred Service positions.
Overview
Summary : Under general supervision, is responsible for professional psychiatric social work of considerable difficulty and supervisory work of average difficulty; and performs related work as required.
Distinguishing Features : This is the highest class in the Psychiatric Social Worker sub-series. An employee in this class is assigned to supervise all psychiatric social work staff at a state psychiatric hospital. This class differs from that of Psychiatric Social Worker 2 in that an incumbent of the latter is supervised by an incumbent of this class and performs work of lesser scope.
Responsibilities
Selling or Influencing Others :
- Communicates with social services staff about new initiatives or procedures to obtain their "buy-in" and cooperation.
Provide Consultation and Advice to Others :
Serves as a subject matter expert on policies, procedures, and systems for social services programs.Assisting and Caring for Others :
Personally handles the more difficult and sensitive psychiatric social personal contacts occurring at the institution.Staffing Organizational Units :
Interviews candidates for vacant positions to develop hiring recommendations.Evaluating Information to Determine Compliance with Standards :
Conducts administrative review of records to determine compliance with standards and requirements of the Joint Commission and Centers for Medicare Services, Federal rules and regulations, and hospital policies.Resolving Conflicts and Negotiating with Others :
Resolves interpersonal conflicts between assigned subordinates or work teams to enhance teambuilding and generate a positive work environment.Interpreting the Meaning of Information for Others :
Explains and interprets policy and procedure information to staff.Provides professional guidance and advice to staff on problem solving and other social work methods.Making Decisions and Solving Problems :
Makes recommendation on important human resources actions such as employment, promotion, demotion, transfer, retention, and increases for exceptional performance.Analyzes all available information, consults with other professional disciplines, and applies expertise to particularly difficult case problems.Collaborates with community providers and external customers to identify and resolve service delivery problems (e.g., developing discharge plans for patients with multiple barriers).Analyzes information obtained through observation and communications with other concerned parties to identify problems relevant to social services and determine appropriate corrective action.Recommends and implements staffing changes in order to achieve maximum potential of staff and best patient care.Thinking Creatively :
Makes recommendations and assists in the development of policies, operating procedures, and methods pertinent to social services.Brainstorms workflow and process improvements with co-workers to enhance workplace efficiency.May develop new programs, resources, and / or activities to meet the needs of individuals.Establishing and Maintaining Interpersonal Relationships :
Develops constructive and cooperative working relationships with partnering agencies, co-workers, supervisors, other employees and local government agencies through meetings and other positive interactions to ensure quality and timely services.Communicating with Supervisors, Peers, or Subordinates :
Communicates via email, in person, or by telephone with supervisor and co-workers to keep them advised of work activities (e.g., case load status, urgent care issues, or social services issues).Guiding, Directing, and Motivating Subordinates :
Assigns and supervises the work of social services staff.Performing Administrative Activities :
Supervises and participates in the preparation and maintenance of a variety of standard records and reports common to the field of social work.Judging the Qualities of Things, Services, or People :
Conducts interim and annual performance evaluations and competency assessments for assigned staff to provide constructive feedback and recommendations for improvement.Collaborates with other disciplines to evaluate the quality of hospital services.Scheduling Work and Activities :
Schedules staff for social services functions, including groups, weekend, and holiday coverage.Developing Objectives and Strategies :
Develops performance evaluation goals and desired work outcomes for assigned subordinates to evaluate and develop job performance.Collaborates with community mental health centers and other internal and external service providers to develop objectives and strategies for moving patients with multiple barriers into the community.Getting Information :
Collects data from reports or from social services staff to create monthly, quarterly, annual, and special reports to aid in supervision of social services staff and provide needed information to upper management.Meets with staff to obtain information necessary to monitor and evaluate their work.Organizing, Planning, and Prioritizing Work :
Plans and implements psychiatric social services at assigned institution to afford the best service to the client and family and to properly coordinate service with the community and social agencies.Plans and schedules leave requests of assigned subordinates to ensure proper coverage.Communicating with Persons Outside Organization :
Communicates via written communications, telephone, or email with the courts, social and other agencies, community groups, the family of patients, a variety of other professionals, and other entities to assure maximal and proper psychiatric social services.Communicates with individuals from colleges and universities to coordinate student social work practicums.Updating and Using Relevant Knowledge :
Attends staff meetings, specific in-service training, and other available training to keep up to date on policies, procedures, and best practices relevant to social services.Attends internal or external training programs as required to enhance personal development.Interacting With Computers :
Uses a computer to enter and retrieve information, create documents, and communicate by email as needed in the performance of assigned job duties.Developing and Building Teams :
Conducts social services staff meetings to share information, discuss ideas, and build teamwork.Monitoring and Controlling Resources :
Monitors use of grant fund expenditures to ensure appropriate use of allocated funds.Monitor Processes, Materials, or Surroundings :
Observes staff interactions with patients and their families on a regular basis, including group sessions, to determine the quality of their work.Monitors interactions of staff with other professional disciplines and external customers to ensure that they maintain their professionalism and competency.Reviews patient records to ensure all required materials are present and information is completed according to established standards.Training and Teaching Others :
May plan and conduct specialized training to educate social services staff on policy and / or procedural changes and improve social services staff performance.Coaching and Developing Others :
Creates learning environment by mentoring staff and providing new resources and educational tools (e.g., internet resources, professional journals, events in the community) to enhance social services programs and increase knowledge and skills of social services staff.Operating Vehicles, Mechanized Devices, or Equipment :
May operate a state vehicle or personal vehicle in the performance of job duties.Competencies (KSA's)
Competencies :
Decision QualityDirecting OthersDrive for ResultsEthics and ValuesFairness to Direct ReportsConflict ManagementPlanningMotivating OthersHiring and StaffingConfronting Direct ReportsComfort around Higher ManagementOrganizational AgilityBuilding Effective TeamsPeer RelationshipsKnowledge :
Intermediate knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resourcesAdvanced knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; and the assessment and treatment of behavioral and affective disordersAdvanced knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of mental dysfunctionsAdvanced knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and originsBasic knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfactionIntermediate knowledge of principles and methods for teaching and instruction for individuals and groups, and the evaluation of training outcomesIntermediate knowledge of psychotropic drug properties and interactionsIntermediate knowledge of principles and procedures for personnel recruitment, selection, and trainingBasic knowledge of compensation and benefits, labor relations and negotiation, and personnel information systems.Basic knowledge of laws, legal codes, court procedures, government regulations, executive orders, and agency rules relative to social service workSkills :
Advanced skill in Identifying complex problems and reviewing related information to develop and evaluate options and implement solutionsAdvanced skill in considering the relative costs and benefits of potential actions to choose the most appropriate oneAdvanced skill in determining how a system should work and how changes in conditions, operations, and the environment will affect outcomesAdvanced skill in identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the systemAdvanced skill in motivating, developing, and directing people as they work, identifying the best people for the jobAdvanced skill in managing one's own time and the time of othersAdvanced skill in understanding the implications of new information for both current and future problem-solving and decision-makingAdvanced skill in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate timesAdvanced skill in talking to others to convey information effectivelyAdvanced skill in bringing others together and trying to reconcile differencesAdvanced skill in being aware of others' reactions and understanding why they react as they doAdvanced skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problemsAdvanced skill in monitoring / assessing performance of oneself, other individuals, or organizations to make improvements or take corrective actionIntermediate skill in understanding written sentences and paragraphs in work related documentsAdvanced skill in communicating effectively in writing as appropriate for the needs of the audienceIntermediate skill In teaching others how to do somethingAdvanced skill in persuading others to change their minds or behaviorIntermediate skill in selecting and using training / instructional methods and procedures appropriate for the situation when learning or teaching new thingsIntermediate skill in actively looking for ways to help peopleIntermediate skill in obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain workIntermediate skill in adjusting actions in relation to others' actionsAbilities :
Advanced ability to generate or use different sets of rules for combining or grouping things in different waysAdvanced ability to apply general rules to specific problems to produce answers that make senseAdvanced ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting materialAdvanced ability to come up with a number of ideas about a topicAdvanced ability to listen to and understand information and ideas presented through spoken words and sentencesIntermediate ability to concentrate on a task over a period of time without being distractedAdvanced ability to shift back and forth between two or more activities or sources of informationAdvanced ability to communicate information and ideas in speaking so others will understandIntermediate ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problemAdvanced ability to read and understand information and ideas presented in writingAdvanced ability to communicate information and ideas in writing so others will understandAdvanced ability to remember information such as words, numbers, pictures, and proceduresBasic ability to add, subtract, multiply, or divide quickly and correctlyAdvanced ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)Basic ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations)Advanced ability to tell when something is wrong or is likely to go wrongThe ability to see details at close range (within a few feet)The ability to speak clearly so others can understandThe ability to identify and understand the speech of another personTools & Equipment
ComputerTelephonePrinter / Copier / FaxOther Office EquipmentTN Driver Standards
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications :
A valid driver's licenseFor the past five years, the candidate's driver record must not have record of the following violations : driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.Please include your Driver's License Information under the Licenses and Certifications section of your application.
Agencies may allow an exception based on other factors.
Salary : $67,092 - $106,980
