What are the responsibilities and job description for the Intake Specialist (Austin) position at State of Texas?
Who We Are
Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide and occasional teleworking may be available in many of our positions. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 101 E. 15th Street, Austin, Texas.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
What You Will Do
The Intake Specialist (Administrative Assistant III) performs complex (journey-level) administrative support work. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.
YOU WILL BE TRUSTED TO
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf
How To Apply
To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide and occasional teleworking may be available in many of our positions. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 101 E. 15th Street, Austin, Texas.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
What You Will Do
The Intake Specialist (Administrative Assistant III) performs complex (journey-level) administrative support work. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.
YOU WILL BE TRUSTED TO
- Perform general office duties such as filing, routing mail, and ordering and maintaining office supplies.
- Assist with answering and routing phone calls and handling requests from walk-in requesters.
- Monitor the Open Records mail inbox and responds to email correspondence and returns calls from the public.
- Monitor the Open Records tracking and management system for incomplete requests or close requests that are not open records request.
- Collect fees for documents and routes to the agency controller.
- Review remittance logs of checks received for the processing and completion of open records request.
- Interact with other departments and the public.
- Draft correspondence and assists with other clerical or legal assistant duties as assigned.
- Respond to inquiries and interprets rules, regulations, policies and procedures.
- Assist in the development of administrative or technical assistance policies and procedures.
- May provide guidance to others.
- Perform other duties as assigned.
- Two years of full-time experience that provided knowledge of administrative support functions and office practices and procedures, or clerical administration and business management practices, such as preparation, maintenance, and control of forms, records and reports.
- Relevant academic credits may be applied toward experience qualifications for this position.
- Knowledge of Office 365 applications.
- Knowledge of Public Information Act or unemployment insurance disclosure and confidentiality laws.
- Skills in the use of standard office equipment and software.
- Ability to Implement administrative procedures, interpret rules, regulations, policies and procedures, communicate effectively, and provide guidance to others.
- A Family Friendly Certified Workplace.
- Competitive salary: $3,650.00/month
- Defined Retirement Benefit Plan
- Optional 401(k) and 457 accounts
- Medical Insurance
- Paid time off, including time for vacation, sick and family care leave
- Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf
How To Apply
To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
Salary : $3,650
