What are the responsibilities and job description for the Front Desk Office Specialist position at State of Utah?
Job Description
Job Title: Front Desk Office Specialist
Location: Salt Lake City, Utah
Schedule: 8:00 to 5:00, Monday to Friday
Job Description:
Under the direction of a supervisor, the incumbent will act as the primary contact for the Division of Water Rights greeting customers by phone and in person. The employee will also provide file room assistance, scanning support, processing of address changes, and other Public Inquiry Section functions such as backup support for the other receptionists in the Section. Finally, the incumbent will supply clerical support on a Division-wide basis as needed. The incumbent must be well organized and able to meet stringent deadlines.
The Agency:
If you would like more information about working for the Department of Natural Resources please click here.
Responsibilities
Preferred Skills:
Supplemental Information
As one of the oldest agencies in the State of Utah, Division of Water Rights for the Department of Natural Resources has a long history of playing a critical role in the management of the state’s water resources. Consequently, water users rely on the expertise of the Division of Water Rights to provide order and certainty in the distribution of Utah’s water. As a member of our team you will have the opportunity to help people from all over the state understand water rights, work in a challenging profession that has a meaningful impact on every aspect of life in the arid West, and shape the future of the state’s most valuable resource.
Job Title: Front Desk Office Specialist
Location: Salt Lake City, Utah
Schedule: 8:00 to 5:00, Monday to Friday
Job Description:
Under the direction of a supervisor, the incumbent will act as the primary contact for the Division of Water Rights greeting customers by phone and in person. The employee will also provide file room assistance, scanning support, processing of address changes, and other Public Inquiry Section functions such as backup support for the other receptionists in the Section. Finally, the incumbent will supply clerical support on a Division-wide basis as needed. The incumbent must be well organized and able to meet stringent deadlines.
The Agency:
If you would like more information about working for the Department of Natural Resources please click here.
Responsibilities
- Process incoming and outgoing mail.
- Provide information and assistance to the public.
- Coordinate and provide clerical support for the water right application program.
- Accurate review of applications; while not responsible for content, the incumbent must be able to recognize obvious errors.
- Provide division-wide general clerical support to staff including Dam Safety, Stream Alteration, Distribution, Adjudication, Well Drilling, etc.
- Provide file room assistance.
- Maintain and/or create files or record keeping systems. Sort, label, file, and retrieve documents or other materials.
- Provide scanning support. Process address changes and other Public Inquiry Section functions.
Preferred Skills:
- Have prior office experience.
- Have excellent customer service skills, excellent communication skills, and possess strong attention to detail.
- Administrative support experience, and organizational skills.
- Experience in Microsoft programs.
Supplemental Information
- Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
- Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
As one of the oldest agencies in the State of Utah, Division of Water Rights for the Department of Natural Resources has a long history of playing a critical role in the management of the state’s water resources. Consequently, water users rely on the expertise of the Division of Water Rights to provide order and certainty in the distribution of Utah’s water. As a member of our team you will have the opportunity to help people from all over the state understand water rights, work in a challenging profession that has a meaningful impact on every aspect of life in the arid West, and shape the future of the state’s most valuable resource.
