What are the responsibilities and job description for the ORS Agent - Taylorsville position at State of Utah?
Are you looking for an opportunity to grow and expand your skills in an interesting and rewarding line of work? If so, this career may be the one for you!
Experience a positive work-life balance, with a Monday through Friday (8am - 5pm) work schedule and excellent benefits!
Contribute to our communities by helping the Utah Office of Recovery Services (ORS) in their mission to promote responsibility, by providing child support services and support for children in care to help ensure parents are financially responsible for their children.Starting Pay: $20.31
Responsibilities and Duties
We are looking for a hard working, ambitious individual to fill an ORS Agent, Compliance Agent I position, to:
- Receive extensive training to learn the interesting process of legally establishing paternity and child support orders and/or enforcing orders by collecting child support and enforcing other provisions within the order.
- Verify and/or correct balances which may be owed, determine appropriate legal action including garnishment, lien, etc.
- Prepare documentation in support of cases presented in court hearings.
- Conduct research to gather evidence, analyze facts, and apply knowledge of the Office of Recovery Services rules, regulations, and policies.
Qualifications
- Proficiency in a technologically driven environment with intermediate to advanced computer skills
- Exceptional ability to multi-task and quickly make decisions
- Strong customer service skills
- Excellent communication skills with an ability to assist people in a manner which shows sensitivity, tact and professionalism, without prejudice or bias
- Ability to effectively contact individuals or organizations to secure delinquent payments, and/or make payment arrangements for money owed
- Effectively interpret, clarify, explain, and apply agency policy and procedures, business practices, federal or state laws and regulations
Why You Should Join Our Team
Work with a great team, receive great health and retirement benefits, and paid time off, including 12 paid holidays off per year. Find out more about the benefits that make working for the State of Utah awesome, by clicking here. This is an outstanding opportunity for an outstanding individual!
The Agency
The Office of Recovery Services is a division within the Department of Health and Human Services, whose primary mission is to promote responsibility. For more information on the Office of Recovery Services, please click here.
- Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
- Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
Salary : $19 - $31
