What are the responsibilities and job description for the RACF and Mainframe Administrator position at State of Washington Administrative Office of the...?
Description
Provides system support of high risk, high impact elements of AOC computer and network operations for the Judicial Information Systems serving Washington’s judiciary.
Reporting to an ISD Manager, this expert, senior level position performs independently with decision making responsibility commensurate with the high level of technical expertise vested in this position. May perform lead duties for a workgroup as designated in writing by Division Director. Interacts regularly with co-workers and customers.
Washington Courts Employment Opportunity
Administrative Office of the Courts
RACF and Mainframe Administrator
(Senior System Support Analyst)
Information Services Division
Our Mission: Advance the efficient and effective operation of the Washington Judicial System.
The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance.
Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.
POSITION DETAILS
Job #: 2025-15
Status: Regular, Full-Time*
Location: Olympia, Washington
Salary: Range 72: $91,068 - $119,496 per year (DOQ).
Opens: February 27, 2025
Closes: March 20, 2025. AOC reserves the right to close the recruitment at any time.
WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION
AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager of this recruitment.
This position requires at least one (1) day per week working onsite at AOC facilities
Duties
- Configures various AOC application software products to the requirements of the user community who utilize those software products in order to support the continuous availability, reliability, and performance of the AOC installed applications.
- Performs specialized system design, acquisition, installation and maintenance.
- Responds to customer service requests and provides expert level troubleshooting, problem resolution and consulting.
- Participates in design reviews of high risk, high impact statewide systems and services.
- Provides technical mentorship and coaching to other system support staff.
- Reviews and evaluates work products for accuracy and applicability.
- May perform lead duties for a workgroup as designated in writing by Division Director. Lead duties include overseeing daily staffing levels and operations, planning and balancing workload, providing basic training for assigned duties, instructing and monitoring work product and quality, maintaining leave calendar and approving routine leave requests, resolving procedure or workflow conflicts, providing input to supervisor regarding managerial issues, and informing the supervisor of needs, issues and concerns.
- Performs duties as required.
Qualifications
A combination of education and experience demonstrating a working knowledge of the functions and typical work of the Senior System Support Analyst may substitute for qualifications listed.
A Bachelor’s degree in Information Technology, computer science, business administration, public administration or closely allied field; AND:
- Eight (8) years of progressively responsible experience working with complex information technology systems.
THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES
- Interpersonal skills to work across boundaries and to establish and maintain professional working relationships with co-workers, customers and clients
- Communication skills that facilitate effective, appropriate information exchanges
- Ability to effectively communicate both orally and in writing; communicate proficiently in written reports and deliver information through presentations
- Ability to understand customer expectations and meet those expectations
- Ability to identify, analyze and resolve problems in a consultative manner bringing problems together with recommendations for solutions
- Ability to think critically, exercise judgment and make sound decisions and recommendations consistent with organizational objectives
- Skill to prioritize and adjust priorities within workload assignments based on business need and/or direction from senior staff or management.
- Ability to manage staff, time & resources to accomplish goals & objectives
- Ability to lead, coach and mentor lower level staff
- Ability to multi-task and effectively coordinate multiple assignments
- Ability to accomplish work objectives, complete assignments set by supervisor
- Ability to self-initiate, achieve excellent results with little need for direct oversight
- Ability to accept personal responsibility for the quality and timeliness of work
- Knowledge/understanding of the overall impact of the enterprise such that they can independently deal with high risk, high profile initiatives impacting services
- Ability to understand the overall impact and interconnections of the AOC system infrastructure
- Knowledge of organizational business processes, computer applications, operating systems, and current technologies available to facilitate product & service delivery to customers
- Ability to learn new concepts and skills; absorb and retain new information
- Ability to expertly deploy knowledge and skills in a combination of the following technology and business areas:
- Microsoft Office - Word, Excel, Visio and
- Application programming at the expert level
- General business practices and procedures
- General accounting practices and procedures
- Methodologies and principles of Business Process Engineering (BPE / BPM)
- Principles of Change Management
- Quality Assurance methodologies
- Packaged application systems featuring a high level of configurability to end-user requirements
- Advanced understanding of Enterprise Architecture and Data Management
- Advanced understanding of Software Development Life Cycle methodology
- Must have experience and knowledge in z/OS MVS systems, TSO, CICS, and TPX.
- Must have experience and knowledge in the administration of RACF.
- Experience and knowledge of ADABAS and NATURAL preferred.
Supplemental Information
For more information about the position, to review the job description, application submission requirements, supplemental questions, inquire about benefits, or to apply for the position: CLICK HERE TO APPLY
IMPORTANT INFORMATION
- The workweek may fluctuate depending on workload or agency needs.
- Overnight travel may be required based on business needs.
- This position is not overtime eligible.
The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law. Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at (360) 705-5337, or fax (360) 586-4409, or via email to Recruitment@courts.wa.gov.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.
SPECIAL NOTE: Before a new hire, a background check, including criminal history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job.
Salary : $91,068 - $119,496
