Re-entry Care Coordinator - Project-HS

Description

• A detailed resume
• A cover letter
• Three professional references

Duties

Develop, Coordinate and implement healthcare reentry planning for patients releasing from prison.

• Track releasing patients and their transition of care needs to include managing referrals and triaging health services reentry kites.
  
• Responsible for organizing multidisciplinary team meetings to include PSW, Reentry Nurse, Provider, Therapist, Classification Counselor, Community Corrections Officer, Reentry Navigator, ICoach Transition Specialist, Family or natural supports and Managed Care Organizations.
• Attend reentry team meetings, wrap around meetings, and other meetings related to transitioning individuals from prison to community.
• Coordinates and facilitates resources to support transition of care to community to include comprehensive and individualized needs as identified by the Health Services Reentry Team.
• Provide Narcan education and other education when needed pertaining to release.
• Partner with Health Services team members to develop processes to ensure individuals have everything they need as they release to include durable medical equipment, release medications, and resource referrals.
• Communicate with Managed Care Organizations when assigned in partnership with HQ Continuity of Care Team and Medicaid Team.
• Provides liaison services between Social Workers/Reentry Nurses and clients. Assists clients in completing forms and applications (to include prison and community programs, benefits and resources).
• Partner closely with clinic team/providers/therapists to ensure Health Services Reentry Team is aware of patient needs during healthcare transition planning.
• Gather documentation needed from health record for Health Services Reentry Team when requested to facilitate access to care, programs, and benefits.
• Update SharePoint sites and evaluate program to include making recommendations to team and supervisor.
• Partner, plan and coordinate with Community Corrections, Prisons, and Reentry Divisions to ensure communication and continuity of care.
• Prepare release packets in coordination with Health Services Reentry Team.

• Establishes and maintains community partnerships including internal and external stakeholders to include community providers that take Medicaid to facilitate access to care for patients releasing.
  
• Eliminate barriers associated with care coordination that might adversely impact patient care.
• Engages physicians, hospital staff, leaders and community partners in analysis, intervention and resolution activities.
• Refer quality, infection control and risk management issues to appropriate individual or department.
• Staffs complex cases with Health Services Reentry team to facilitate timely multidisciplinary case conferences.
• Builds relationships with and understanding of community resources and supports.

• Assists patients along their care pathway by serving as an advocate.
  
• Shares assessments and patient response; remains a support system throughout the patient's course of treatment.
• Provides education and logistical support to improve patient preparedness for treatment and to streamline care transitions to community.
• Provides education and support and ensures that patient understands follow up and referral information.
• Collaborates with the patient, patient representatives and interdisciplinary team to facilitate optimal outcomes as the patient transitions from prison to community.

• Maintains current knowledge of departmental policies/standards/procedures, new clinical procedures/processes, patient safety goals, core measure quality indicators and other issues/requirements impacting matters within assigned scope of responsibility.
• Participate in required trainings and attend department team meetings. Continue education by staying informed of industry trends.
• Develop and maintain processes to improve patient experience and clinical operations.

• Basic knowledge of appropriate boundaries and limits around personal self-disclosure when working as a member of health and support services.
• Strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
• Cultural sensitivity and humility demonstrates proper use to communication tools/ materials for effective communication, collaboration and the provision of care, treatment and services. Patient population served; demonstrates knowledge and proper skills associated with the departments defined specific populations served.
• Sensitivity to coordinator of care requirements for all patients from a variety of ethnic, cultural, social and economic backgrounds with varied medical and developmental needs.
• Meets patient “where they are at” without judgement or criticism.
• Quality Improvement activities
• Other tasks as assigned

Qualifications

Required Qualifications:

• Two years of experience in a healthcare setting.
• Proficiency using Microsoft Office Software (Word, Excel, Outlook) and SharePoint.
• Excellent written and verbal communication skills.
• Three years of professional experience in adult corrections, social services or closely related field.
• Experience with case management for physical and/or behavioral health needs.
  Knowledge of community resources.

• Satisfactory completion of two years college or bachelor’s degree in social services related field from an accredited college or university whose accreditation is recognized by the US Department of Education or the Council for Higher Education Accreditation (CHEA).

Supplemental Information

Please include a minimum of three professional references with your application:

• The Department of Corrections defines a professional reference as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.
• If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
• Phone number AND email address are required for all professional references.

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

• The mission of DOC is to improve public safety. For additional information about the agency, please visit doc.wa.gov.
• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Employees may work directly with or in close proximity to incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days of the date of hire. When positive tests result, further information, testing and treatment may also be required. Employment is not contingent upon test results.
• If this position is included in a Union Shop, employees will be required to become members within thirty (30) days of employment.
• Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296-842 to learn more.
• Salary is based on experience and is determined at the time a final offer of employment is made. The salary range listed in the job posting includes Steps A-M. Step M is a longevity step and is typically gained six years after being assigned to Step L in your permanent salary range.
• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation fromwww.wes.organdwww.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.
• This recruitment could be used to fill multiple permanent or non-permanent positions.
• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visitwww.uscis.gov.

• Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.
• Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.
• People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
• Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
• Supporting people's success: Corrections is committed to our community – understanding individuals, instilling hope, embracing change, and providing opportunities.

• Foster a positive attitude and openness toward the ever changing social and cultural makeup of the workplace.
• Work effectively with people of different perspectives, abilities, disabilities, races, religions, ages, lifestyle preferences and social, ethnic, and cultural backgrounds.
• Respectfully acknowledge people's differences and recognize these differences as important and valuable.
• Promote inclusiveness.
• Be culturally sensitive and appropriate.
• Respect and value diverse backgrounds and traditions.