DSHS ALTSA Nursing Consultant Institutional - Complaint Investigator

Description

DSHS is recruiting for a Nurse Consultant Institutional Complaint Investigator to join our Residential Care Services team in the Lakewood and Tumwater area.

We are seeking a self-motivated person with critical-thinking skills, who is ready for their next career move. In this role, your dedication supports our goals of advocacy for vulnerable populations as part of the Aging and Long-term Support Administration. You will travel individually, or as a team member, conducting and coordinating on-site inspections in adult family homes and assisted living facilities.

This job is important as it ensures that resident care is appropriate and supports stability for residents living in community settings. This role is a non-permanent position expecting to last one year.

Here are a few good reasons why you should consider this career opportunity:

• You'll be able to add new skills and knowledge to your nursing and vulnerable adult long-term care "tool kit".
• You're assigned to a wide variety of locations which keeps your workday interesting with ongoing advocacy for residents.
• You'll receive an excellent benefits package that rivals any employer in Washington State.

• Travel to Assisted Living Facility and Adult Family Homes in the region to conduct on-site state licensure inspections; this can involve visiting a facility for consecutive days until the inspection is complete.
• Manage workload and timelines including preparation, and completion of inspections, and create accurate and timely finding reports (i.e., statements of deficiencies).
• Observe resident services and care within the physical environment in which the services are provided.
• Conduct interviews with residents, family members, and other community representatives to obtain information regarding satisfaction with the care and services provided.
• Obtain information regarding nursing care and services from medical records, facility staff, and other sources.
• Communicate findings with providers throughout the inspection process.
• Communicate with team members, providers, staff, residents, and resident representatives.
• Complete timely computer input (i.e. start and exit dates, statements of deficiencies, investigation summary reports) into the required state data systems.
• Participate in all required education, training, and administrative hearings.

• Solid computer skills in charting, documenting findings (interviews, summaries, reports), legal documents. Teams and Outlook are a bonus.
• Healthcare facility background.
• Basic use of various databases to enter data and write required reports.
• Evaluation of health care and residential care services.
• Ability to communicate effectively with management, peers, clients, and the public.
• Principles and practices of public health fields, community organizations, and resources, effective teaching methods, research and study methods.
• Strength in writing and documentation.

• Master of Nursing /Master of Science in Nursing and two years of RN experience in a long-term care setting.

• Bachelor of Science in Nursing with three years as an RN in a long-term care setting.

• Associates Degree in Nursing with five years experience as an RN in a long-term care setting.

Questions about this opportunity? Please contact Jill Ranft at jill.ranft@dshs.wa.gov and reference project number 00411.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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