What are the responsibilities and job description for the DSHS ALTSA Public Benefits Specialist 5 position at State of Washington Dept. of Social and Health...?
Description
Home and Community Services, as a division of the Aging and Long-Term Support Administration (ALTSA) promotes, plans, develops, and provides an array of long-term services and supports to persons age eighteen and older with disabilities, seniors, and caregivers. These services and supports are intended to maximize the independence, dignity, and quality of life of these individuals.
The Public Benefits Specialist 5 supervises a unit of Public Benefits Specialists who determine eligibility for financial, medical, food, and long-term service and support programs. This is an opportunity to contribute to regional policy designs and gain management experience.
This is hybrid/teleworking role, optional in-office work can be done at a duty location in Tacoma, WA, if preferred.
Note: Pierce County employees are eligible to receive an Orca Card for transportation needs.
Some of what you’ll do:
- Evaluate ongoing employee performance.
- Identify, resolve, document, and implement personnel issues.
- Manage leave and attendance for staff.
- Establish unit workloads and quality standards and ensure equitable work distribution within the unit.
- Control the overall workflow of work processed by the unit.
- Review activity reports.
- Determine individual and unit training needs.
- Input and receive data using multiple automated systems.
- Collaborate with internal and external partners.
- Develop hiring strategies.
What we’re looking for:
- Ability to communicate and maintain working relationships with a wide range and level of staff.
- Excellent listening skills.
- Critical thinking skills.
- Ability to make professional judgments.
- Ability to remain calm and demonstrate patience.
Who should apply?
One year of experience as a Public Benefits Specialist 3 or 4.
OR
Bachelor’s degree and three years of experience examining/processing medical insurance or rehabilitation claims, unemployment insurance claims, or a job providing staff support in public assistance eligibility determination, or in a job analyzing, verifying, and evaluating financial data and information.
Three years of out-of-state experience, conducting financial eligibility determination for public assistance to include financial, medical and food benefit programs will be considered toward experience.
Note: Related or closely related employment experience may substitute year for year for education.
Please include with your application:
- Updated resume
- Cover letter
- Three professional references with contact information
Questions? Email vincent.hamilton@dshs.wa.gov and reference 02644.
The Department of Social and Health Services’ (DSHS) vision that People find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security.
Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
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