Demo

DSHS DDA Developmental Disabilities Case/Resource Manager

State of Washington Dept. of Social and Health...
Spokane, WA Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/1/2025

Description

If you are devoted to serving those with developmental disabilities, consider this exciting opportunity.

We have an exciting opportunity to join our Resource Management team in Spokane where you'll play an active role in supporting Developmental Disabilities Administration Certified Residential Providers who provide opportunities for adults to live their lives independently in the community.

Where you will work We support a hybrid work model. For your first few months, you should expect to be in your local office regularly to receive support, and training and to connect with your peers. You and your supervisor will identify an appropriate work schedule, which may include the options to continue with the hybrid work model, modified work schedules, work at the duty station, or telework. You will be required to attend training outside of your local office, travel within the state of Washington will be required.

This opportunity will require travel to meet business needs. This position is also covered by a collective bargaining agreement.

Some of what you will do:

  • Identify clients' support needs, plan for, and authorize payment for services.
  • Schedule and conduct home visits with clients and providers.
  • Complete rate assessments.
  • Testify at administrative hearings as needed.
  • Based on assessed needs, refer individuals to appropriate DDA services, other department services, and community programs or resources.
  • Work with families and community members to advocate on behalf of clients.
  • Collaborate with other agencies and professionals to support clients.
  • Identify clients or families in crisis and make emergent referrals as needed to appropriate authorities, department/division. services, or local community resources.
  • Respond to emergencies, extraordinary incidents, or work tasks that require employee response.

We are looking for professionals who have:

A Bachelor's degree in social sciences, social services, human services, behavioral sciences or an allied field and two years of experience providing social services to people with intellectual or developmental disabilities.

Or six years of experience in providing social services to people with intellectual or developmental disabilities.

Or Satisfactory completion of 12 months as a Case Resource Manager Trainee.

Or Equivalent experience/education.

Graduate training in the areas listed above will substitute, year for year, for one year of the experience providing social services to people with developmental disabilities.

Preferred knowledge, skills, and abilities:
  • Excellent communication skills.
  • Demonstrated patience with oneself and those who DDA serves.
  • Ability to compose professional, clear, and grammatically correct correspondence.
  • Organizational skills.
  • Ability to listen, clarify, and follow directives.
  • Ability to collaborate with team members, other agencies, and professionals to meet assessed client needs.
  • Ability to safeguard sensitive and confidential information.
  • Demonstrated sensitivity to diverse backgrounds.
  • Ability to multi-task.

Interested? Please include the following with your application:

  • Current resume.
  • Cover letter explaining why you are interested in the job and how your skills and experience meet these job qualifications.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security.

Questions about this opportunity? Please contact Grant Grady at grant.grady@dshs.wa.gov and reference project number 01598

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

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