What are the responsibilities and job description for the DSHS DDA Developmental Disabilities Case/Resource Manager position at State of Washington Dept. of Social and Health...?
Description
If you already have some social service experience, this is an incredible way to advance your career. This position completes eligibility determinations for general enrollment into Developmental Disabilities Administration services and assists consumers in identifying services to request through DDA or through resources in the surrounding community.
Where you will work
This opportunity will require travel to meet business needs. This position is also covered by a collective bargaining agreement.
Some of what you will do:
- Identify support needs of clients and plan for and authorize payment for appropriate services.
- Schedule and conduct face-to-face home visits and living quarters with clients and families.
- Facilitate person-centered goal-planning discussions with clients and family.
- Complete and revise client assessments and person-centered service plans within established timelines as required for caseload.
- Identify clients or families in crisis and make referrals as needed to appropriate authorities, department/administration services, state plan services, or local community resources.
- Determine financial and functional eligibility for any requested and/or enrolled program.
- Review and monitor client plans, reports, and client progress.
- Obtain translation and interpretation services for clients and families when needed Identify clients or families in crisis and make emergent referrals as needed to appropriate authorities, department/administration services, state plan services, or local community resources.
- Establish and maintain complete and accurate case files, provider payment records, planned service written approvals/waivers.
- Professionally represent DDA and participate in community and agency meetings.
We are looking for professionals who have:
or Six years of experience in providing social services to people with intellectual or developmental disabilities.
or Satisfactory completion of 12 months as a Case Resource Manager Trainee.
or Equivalent experience/education.
Graduate training in the areas listed above will substitute, year for year, for one year of experience providing social services to people with developmental disabilities.
Preferred knowledge, skills, and abilities:
- Possess basic computer skills, including use of e-mail, basic software, data entry, and internet access.
- Working knowledge of the Developmental Disabilities Administration's residential and county service guidelines, RCWs, WACs, and policies/procedures.
- Ability to safeguard sensitive and confidential information and documents, and maintain confidentiality regarding client. information, yet identify issues of a serious and/or sensitive nature that need to be reported to the supervisor.
- Able to prioritize and organize work in a fast-paced work environment.
- Demonstrate sensitivity to cultural diversity.
- A Certified interpreter allows for a 5% pay increase but is not required.
Completed applications will include the following:
- A current chronological resume.
- A cover letter describing your experience related to this job.
- Applicable transcripts.
The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security.
Questions about this opportunity? Please contact Grant Grady at grant.grady@dshs.wa.gov and reference project number 00373.
Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
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