What are the responsibilities and job description for the Regional Terminal Manager - South Pod position at State of Washington Dept. of Transportation?
Description
About WSDOT
Washington State Department of Transportation (WSDOT) is the steward of an integrated, multimodal transportation system that helps to ensure people and goods move safely and efficiently throughout the state. In addition to building, maintaining, and operating the state highway system, WSDOT operates the largest ferry system in the nation, manages the world's longest floating bridge, and recently completed the world's widest tunneling project.
The Washington State Ferry (WSF) system is a crucial part of Washington’s transportation network, connecting communities across Puget Sound and the San Juan Islands. With over 400 daily sailings on 10 routes, it serves nearly 17 million passengers annually. WSF employs more than 1,800 people who work on vessels, at terminals, in maintenance, and at its Seattle headquarters.
The Opportunity
WSF is currently seeking a Regional Terminal Manager – South Pod to ensure safe, reliable, and efficient ferry transportation by overseeing terminal operations. This role involves developing and executing strategies to maintain compliance with security, safety, environmental, labor, and regulatory requirements. The manager focuses on seamless passenger pre-boarding and travel, ensuring uninterrupted service between maritime communities.
What to Expect
Among the varied range of responsibilities held within this role, you/the Regional Terminal Manager will:
- Manage all terminal operations for assigned WSF region.
- Develop and implement both tactical and strategic plans for service, operations, and facilities.
- Prepare and ensure terminal goals are realized to ensure marine transportation and inter/multi-modal linkages are achieved.
- Represent terminal operations in shoreside capital construction projects and is responsible for the operational development of load management strategies.
- Monitor the terminal labor budget provided by the Budget Manager.
- Manages all terminal Supervisors.
- Direct influence on average $3 -$7 million non-labor budget.
- Support hiring decisions, staffing levels, and employee performance expectations.
- Acts as Terminal Subject Matter Expert in Labor Negotiations.
Qualifications
To be considered for this opportunity, the following are required:
- Five (5) years of experience in maritime or transportation sectors, with a focus on managing vessel operations, port management, or service delivery.
- Five (5) years of experience managing a highly unionized workforce, with demonstrated application of contractual language.
- Three (3) years of experience contributing to the development of policies and strategic direction for complex organizations.
- Three (3) years of experience implementing performance improvement measures and operational strategies
A Bachelor's degree in degree in Public Administration, Business Administration or Management, or from a maritime or military academy, college or university may substitute for 2 years of experience.
- Valid Transportation Identification Card, or the ability to obtain within 3 months of employment.
- FEMA NIMS ICS 100: Introduction to the Incident Command System Certification.
- FEMA NIMS ICS 200: ICS for Single Resources and Initial Action Incidents Certification
- FEMA NIMS IS-700: National Incident Management System, An Introduction Certification
- FEMA NIMS IS-800: National Response Framework, An Introduction Certification
AND
- Proficiency in resolving complex issues among entities with differing objectives, including contractors, vendors, consultants, public agencies, and local communities and union partners.
- Excellent communication skills with the ability to effectively engage with legislators, executives, union partners, media, and the public.
- Skilled in high-level negotiations and partnership with local jurisdictions, agencies, and union partners.
- Demonstrated ability to manage and develop teams of direct reporting staff, fostering overall engagement and productivity, including implementing and encouraging continuous improvement and change.
- Proven success in coaching, motivating, and empowering employees, as well as resolving technical and interpersonal conflicts.
- Advanced written and verbal communication skills, including conveyance of complex information to diverse technical and non-technical groups.
- Understanding of management, leadership, and strategic planning principles.
- Familiarity with collective bargaining processes and labor/union engagement principles.
- Knowledge of finance, budgeting, policy, and project management.
- Working knowledge of state personnel laws, regulations, and policies.
- Demonstrated capability to collaborate effectively with various functional areas impacting operations, such as
- planning, finance, personnel, and engineering.
- Capability to build strong, collaborative networks and communicate effectively at all levels, across different cultures and diverse populations.
- Capability to establish strategic direction and ensure consistent execution of plans, projects, and tactical initiatives.
- Capability to establish a workplace culture committed to valuing diversity and contributing to an inclusive working environment.
It is preferred that qualified candidates also have:
- Bachelor’s degree in Public Administration, Business Administration or Management, or from a maritime or military academy, college or university.
- Three (3) years of experience maintaining accountability and public trust, setting overall direction and policy for financial transactions and internal controls.
- FEMA NIMS ICS-300: Intermediate ICS for Expanding Incidents Certification
- FEMA NIMS ICS-400: Advanced ICS for Command and General Staff Certification
- Familiarity with the USCG regulations pertaining to required credentials, certifications, operations and maintenance of sea-going vessel and crew.
- Experience in Change Management, LEAN or Six Sigma process improvements
Important Notes
- This position offers flexible/hybrid remote work options.
- The salary listed includes the legislative-approved 5% salary premium for positions with an assigned duty station in King County.
- In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements. Information on other compensation types for non-represented positions can be found in Chapter 357-28of the Washington Administrative Code.
Why WSDOT
- Work-Life Balance – We offer flexible work schedules that allow you time for your life outside of this excellent opportunity.
- Paid Leave – In addition to 12 paid holidays, full-time employees earn a minimum of 14 paid vacation days per year!
- Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
- Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs and much more. Go toState Benefitsfor more information.
Check out this video to learn more: Why WSDOT?
How to Apply
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine your salary. Therefore, it is very important that the “Work Experience” portion of the application be completed in as much detail as possible.
In order to be considered for this opportunity, please include the following with your online application:
- An attached Resume outlining (in reverse chronological order) your experience to date.
- An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
- Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the “References” section of the online application; does not require an additional attachment.
Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application for this opportunity.
WSDOT is an equal-opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds, and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.
WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.wa.gov
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