What are the responsibilities and job description for the Aquatic Resources Business Systems Unit IT Business Analyst position at State of Washington?
JOB
Aquatic Resources Business Systems Unit IT Business AnalystRecruitment #2025-1-4613Full-time, Permanent, Represented positionLocation: Natural Resources Building- Olympia, WAWork Hours and Partial Telework flexibility may be available and consideredSalary: $5,891.00 - $7,926.00 MonthlyReview of applications is ongoing. We reserve the right to make a hiring decision or close this recruitment any time after 1/23/25. It is in your best interest to submit materials as soon as possible.Want to join something GREAT and make a difference?The Department of Natural Resources (DNR) has an exciting opportunity within our Aquatic Resources Division! We are looking for someone highly creative and motivated to be part of a high-performing team that supports the management of 2.6 million acres of state-owned aquatic lands so that people, habitats, fish, and wildlife thrive in perpetuity. Join our team at the DNR as a full-time, permanent IT Business Analyst in Olympia, WA. and help contribute to the success of the Aquatic Resources Division by shaping the future of our business systems. This role is at the forefront of solving complex issues and translating feedback into technical solutions that improve our business processes. This work directly supports our efforts as stewards of state-owned aquatic lands to ensure the protection of aquatic habitats and species while fostering public access and water-dependent activities for future generations.
EXAMPLE OF DUTIES
Responsibilities: This position is responsible for assisting with the support, maintenance, enhancements, and customizations of business systems used within the Aquatic Resources Division. This includes providing support for DNRs enterprise, agency-wide system, representing Aquatic Resources as a business expert and member of a cross-functional support team. Duties include the following: Participate in the development, design, customization, support, and implementation of technical applications to maintain and extend the functionality of the division’s systems to meet business needs. Participate in building prototypes to test new features and functionality, which are demoed to users to ensure they meet the business needs. Works closely with business partners to establish and refine requirements, and understand how to utilize the capabilities, features, and limitations of the technology to create, update, and maintain solutions corresponding to the identified business needs.Elicit business requirements from partners and translate them to technical requirements to develop new features and functionality to ensure business needs are being met.Serves as a Business Expert, representing the business needs on behalf of the Aquatic Resources Division as a member of a cross-functional team. This team is tasked with the ongoing maintenance and support of the agency’s enterprise data system, which is used across all divisions.Collaborates with the team to prioritize system issues based on a common set of criteria for determining issue severity.Works closely with technical IT staff, providing guidance and business program expertise to ensure all system issues are logged, addressed, and resolved.Updates and maintains existing functional specifications related to the business requirements.Uses APEX code and SOQL query language to locate and modify records meeting specific criteria.Thoroughly analyze, test, and validate all aspects of newly developed or updated applications, functionality, and/or changes to existing applications before deployment to the production environment to the end user. Thoroughly validate data as needed, including integrated data originating in other systems. Responsible for troubleshooting and resolving any issues found during testing or validation.Participate in performing refreshes of the test environments with production data to ensure development and testing are based on current, relevant data.Participates in developing and executing test scripts (user stories/scenarios/edge cases) and performs testing scenarios applicable to user processes, as needed.Participates in performing data validations before and following system updates and upgrades, as well as following the introduction of new codes or functionality.Analyze boilerplate contract language and document structure to convert documents to templates compatible with integrated document generation software.Participate in designing, implementing, testing, and documenting system workflows to provide solutions to the business as needed.Develop and maintain reference materials and provide initial and ongoing system trainings for users in the Aquatic Resources Division.Participate in providing technical advice, guidance, and hands-on support to resolve application issues.Provide data to satisfy both internal and external requests for information as needed, including public disclosure requests.Participate in providing technical support for Aquatic end users on the Agency’s enterprise leasing and financial system.Provide data to satisfy both internal and external requests for information as needed, including public disclosure requests.Participates in providing user and technical support for other business applications used within the Division as needed.Provides backup support to team members as needed.Participate in performing user maintenance, such as login creation and license assignment for new users, assigning permissions, login and license deactivation for users leaving their roles, and transferring record ownership from one user to another, for the Division application.Serves as a representative of the Aquatic Resources division as a business expert on system configuration, functionality, data management, and input processes as they relate to the Aquatic Resource Division's business and program needs.Provides consultation to users on system data and Aquatics business rules.Provides business expert technical advice and guidance to help resolve system issues.Participates in performing updates and additions to the agency enterprise data system configuration data tables related to Aquatic data.Troubleshoots and resolves user issues and errors. This includes but is not limited to determining the cause of user error messages and resolving various issues Aquatic Division users may encounter while working in our systems.
SUPPLEMENTAL INFORMATION
Application Requirements: Apply online: at www.careers.wa.gov (Click on the APPLY button above).Letter of interest: describing your specific qualifications to the position and position required, desired, and special requirements.Resume: that details your experience and qualifications.References: at least three professional references with current telephone numbers– you may attach a document, use the References text field in the online application, or include it with your resume.Important: Do not attach any documents that include photos or private information (social security number, year of birth, etc.).Complete all supplemental questions.Candidates who move forward in the recruitment process may be contacted via email at info@governmentjobs.com with interview information/scheduling instructions. Please monitor the email listed in your application materials and check your junk email folder to ensure you receive those communications.Questions? Please contact Vicki Diamond at vickie.diamond@dnr.wa.gov or e-mail us at DNRrecruiting@dnr.wa.govPersons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 522-2500 or email DNRrecruiting@dnr.wa.gov. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.About the Department of Natural Resources (DNR). At DNR we approach our work through the lens of making Washington a better place environmentally and are dedicated to serving Washington’s lands and communities through diversity, equity, and inclusion. Our Vision – Our actions ensure a future where Washington’s lands, waters, and communities thrive.Our Mission – Manage, sustain, and protect the health and productivity of Washington’s lands and waters to meet the needs of present and future generations.Our Core Values: Safety and Well-Being —Our top priority is the safety of the public and our employees.Public Service —We value and respect the public we serve, and we value and respect the people of the Department of Natural Resources who step up to serve.Innovation and Creative Problem-Solving — We solve our state’s most pressing challenges through innovative thinking, dedication, and bold and creative vision.Leadership and Teamwork —We are committed to building leaders at all levels and building teams for success.DNR provides excellent benefits, a few of which include: Commitment to organizational health and wellnessWork/life balanceDNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women’s Employee Resource Group, Veterans Employee Resource Group, etc.)Statewide Employee Business Resource Groups, visit here to learn moreLeadership that empowers and supports employeesProfessional development opportunitiesEducational and career development aidPublic Service Loan Forgiveness EligibilityOpportunities to participate in wildland fire suppression assignmentsA comprehensive benefits package that includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days. Visit http://careers.wa.gov/benefits.html for more information.Additional Information: This recruitment may be extended and may also be used to fill future similar vacancies for up to sixty (60) days. DNR does not use the E-Verify system. For more information, please visit www.uscis.gov.Veterans wishing to claim Veteran’s preference please attach a copy of your DD-214, NGB-22, or other verification of military service. Please black out your social security number prior to attaching it. We thank you and are grateful for your service!Equal Opportunity Employer: The Washington State Department of Natural Resources is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.Once you submit your online application, you can check your status by logging into your account. If you experience technical difficulties creating, accessing or completing your application call NEOGOV toll-free at (855) 524-5627 or email CareersHelp@des.wa.gov.Check us out on: DNR’s website | Facebook | Twitter | Instagram | YouTube | WordPress
Aquatic Resources Business Systems Unit IT Business AnalystRecruitment #2025-1-4613Full-time, Permanent, Represented positionLocation: Natural Resources Building- Olympia, WAWork Hours and Partial Telework flexibility may be available and consideredSalary: $5,891.00 - $7,926.00 MonthlyReview of applications is ongoing. We reserve the right to make a hiring decision or close this recruitment any time after 1/23/25. It is in your best interest to submit materials as soon as possible.Want to join something GREAT and make a difference?The Department of Natural Resources (DNR) has an exciting opportunity within our Aquatic Resources Division! We are looking for someone highly creative and motivated to be part of a high-performing team that supports the management of 2.6 million acres of state-owned aquatic lands so that people, habitats, fish, and wildlife thrive in perpetuity. Join our team at the DNR as a full-time, permanent IT Business Analyst in Olympia, WA. and help contribute to the success of the Aquatic Resources Division by shaping the future of our business systems. This role is at the forefront of solving complex issues and translating feedback into technical solutions that improve our business processes. This work directly supports our efforts as stewards of state-owned aquatic lands to ensure the protection of aquatic habitats and species while fostering public access and water-dependent activities for future generations.
EXAMPLE OF DUTIES
Responsibilities: This position is responsible for assisting with the support, maintenance, enhancements, and customizations of business systems used within the Aquatic Resources Division. This includes providing support for DNRs enterprise, agency-wide system, representing Aquatic Resources as a business expert and member of a cross-functional support team. Duties include the following: Participate in the development, design, customization, support, and implementation of technical applications to maintain and extend the functionality of the division’s systems to meet business needs. Participate in building prototypes to test new features and functionality, which are demoed to users to ensure they meet the business needs. Works closely with business partners to establish and refine requirements, and understand how to utilize the capabilities, features, and limitations of the technology to create, update, and maintain solutions corresponding to the identified business needs.Elicit business requirements from partners and translate them to technical requirements to develop new features and functionality to ensure business needs are being met.Serves as a Business Expert, representing the business needs on behalf of the Aquatic Resources Division as a member of a cross-functional team. This team is tasked with the ongoing maintenance and support of the agency’s enterprise data system, which is used across all divisions.Collaborates with the team to prioritize system issues based on a common set of criteria for determining issue severity.Works closely with technical IT staff, providing guidance and business program expertise to ensure all system issues are logged, addressed, and resolved.Updates and maintains existing functional specifications related to the business requirements.Uses APEX code and SOQL query language to locate and modify records meeting specific criteria.Thoroughly analyze, test, and validate all aspects of newly developed or updated applications, functionality, and/or changes to existing applications before deployment to the production environment to the end user. Thoroughly validate data as needed, including integrated data originating in other systems. Responsible for troubleshooting and resolving any issues found during testing or validation.Participate in performing refreshes of the test environments with production data to ensure development and testing are based on current, relevant data.Participates in developing and executing test scripts (user stories/scenarios/edge cases) and performs testing scenarios applicable to user processes, as needed.Participates in performing data validations before and following system updates and upgrades, as well as following the introduction of new codes or functionality.Analyze boilerplate contract language and document structure to convert documents to templates compatible with integrated document generation software.Participate in designing, implementing, testing, and documenting system workflows to provide solutions to the business as needed.Develop and maintain reference materials and provide initial and ongoing system trainings for users in the Aquatic Resources Division.Participate in providing technical advice, guidance, and hands-on support to resolve application issues.Provide data to satisfy both internal and external requests for information as needed, including public disclosure requests.Participate in providing technical support for Aquatic end users on the Agency’s enterprise leasing and financial system.Provide data to satisfy both internal and external requests for information as needed, including public disclosure requests.Participates in providing user and technical support for other business applications used within the Division as needed.Provides backup support to team members as needed.Participate in performing user maintenance, such as login creation and license assignment for new users, assigning permissions, login and license deactivation for users leaving their roles, and transferring record ownership from one user to another, for the Division application.Serves as a representative of the Aquatic Resources division as a business expert on system configuration, functionality, data management, and input processes as they relate to the Aquatic Resource Division's business and program needs.Provides consultation to users on system data and Aquatics business rules.Provides business expert technical advice and guidance to help resolve system issues.Participates in performing updates and additions to the agency enterprise data system configuration data tables related to Aquatic data.Troubleshoots and resolves user issues and errors. This includes but is not limited to determining the cause of user error messages and resolving various issues Aquatic Division users may encounter while working in our systems.
SUPPLEMENTAL INFORMATION
Application Requirements: Apply online: at www.careers.wa.gov (Click on the APPLY button above).Letter of interest: describing your specific qualifications to the position and position required, desired, and special requirements.Resume: that details your experience and qualifications.References: at least three professional references with current telephone numbers– you may attach a document, use the References text field in the online application, or include it with your resume.Important: Do not attach any documents that include photos or private information (social security number, year of birth, etc.).Complete all supplemental questions.Candidates who move forward in the recruitment process may be contacted via email at info@governmentjobs.com with interview information/scheduling instructions. Please monitor the email listed in your application materials and check your junk email folder to ensure you receive those communications.Questions? Please contact Vicki Diamond at vickie.diamond@dnr.wa.gov or e-mail us at DNRrecruiting@dnr.wa.govPersons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 522-2500 or email DNRrecruiting@dnr.wa.gov. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.About the Department of Natural Resources (DNR). At DNR we approach our work through the lens of making Washington a better place environmentally and are dedicated to serving Washington’s lands and communities through diversity, equity, and inclusion. Our Vision – Our actions ensure a future where Washington’s lands, waters, and communities thrive.Our Mission – Manage, sustain, and protect the health and productivity of Washington’s lands and waters to meet the needs of present and future generations.Our Core Values: Safety and Well-Being —Our top priority is the safety of the public and our employees.Public Service —We value and respect the public we serve, and we value and respect the people of the Department of Natural Resources who step up to serve.Innovation and Creative Problem-Solving — We solve our state’s most pressing challenges through innovative thinking, dedication, and bold and creative vision.Leadership and Teamwork —We are committed to building leaders at all levels and building teams for success.DNR provides excellent benefits, a few of which include: Commitment to organizational health and wellnessWork/life balanceDNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women’s Employee Resource Group, Veterans Employee Resource Group, etc.)Statewide Employee Business Resource Groups, visit here to learn moreLeadership that empowers and supports employeesProfessional development opportunitiesEducational and career development aidPublic Service Loan Forgiveness EligibilityOpportunities to participate in wildland fire suppression assignmentsA comprehensive benefits package that includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days. Visit http://careers.wa.gov/benefits.html for more information.Additional Information: This recruitment may be extended and may also be used to fill future similar vacancies for up to sixty (60) days. DNR does not use the E-Verify system. For more information, please visit www.uscis.gov.Veterans wishing to claim Veteran’s preference please attach a copy of your DD-214, NGB-22, or other verification of military service. Please black out your social security number prior to attaching it. We thank you and are grateful for your service!Equal Opportunity Employer: The Washington State Department of Natural Resources is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.Once you submit your online application, you can check your status by logging into your account. If you experience technical difficulties creating, accessing or completing your application call NEOGOV toll-free at (855) 524-5627 or email CareersHelp@des.wa.gov.Check us out on: DNR’s website | Facebook | Twitter | Instagram | YouTube | WordPress
