Business Analyst - Juvenile Court

This business analyst position supports the Juvenile Court Program in the Court Business Office (CBO) within the Court Services Division (CSD).  This position elicits business requirements, provides expert systems analysis services, and helps with quality assurance for statewide systems that support all levels of Washington courts.  

Under the general guidance and direction of a Court Business Supervisor in the Court Services Division, the Business Analyst works closely with many other business and technical staff at AOC and partner agencies, and with judicial officers, clerks, court administrators, juvenile court administrators, and other court staff to elicit and document requirements that support application development, change, configuration, and testing.  This position works independently under general supervision.  Decision-making is carried out according to general guidelines and defined rules/procedures, although some areas require interpretation and/or development of possible approaches.

Our Mission:  Advance the efficient and effective operation of the Washington Judicial System.

The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance.

Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.

Job #:        2025-19

Status:       Regular, Full-Time

Location:   Olympia, Washington

Salary:       Range 68: $82,512 - $108,252 per year (DOQ).  

Opens:      March 6, 2025

Closes:      March 20, 2025. Applicants are encouraged to apply early.  AOC reserves the right to close the recruitment at any time.

AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to an interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager of this recruitment.

This position requires you to be in office at least one (1) day per week.

Some duties you will perform are:

• Plan, schedule and lead the management of requirements for complex solutions.
• Elicit business requirements from internal and external subject matter experts.
• Serve as a liaison between stakeholders and technical staff to make sure business needs are clearly defined, understood and translated into technical solutions.
• Translate business requirements into user stories, use cases and acceptance criteria.
• Develop and maintain requirements documentation.
• Develop and maintain requirements traceability matrices for requirement management and re-use.
• Analyze requirements for completeness and testability.
• Review test results to confirm that test acceptance criteria have been met
• Provide consultation to project stakeholders.
• Conduct intensive, in-depth systems analysis for new or enhancements for small to large and highly complex applications and systems.

• Master's degree in computer science, information systems or related technical/business discipline with one year of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

OR

• Bachelor's degree in computer science, information systems or related technical/business discipline AND four (4) years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.   

OR

• Associate’s degree in computer science, information systems or related technical/business discipline AND six (6) years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs. 

OR

• Eight (8) years of information technology experience which includes three (3) years of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

*Relative IT Experience includes systems and software requirements development and management, software or systems development following the software development lifecycle and project management practices.   

• Demonstrated ability in and aptitude for planning, requirements elicitation and managing requirements for complex solutions.
• Demonstrated expert level ability in and knowledge of, requirement management methodologies, tools and processes.
• Demonstrated expert level ability in and aptitude for, requirement elicitation and documentation.
• Experience in, and aptitude for translating business requirements into user stories or use cases.
• Ability to plan and organize assignments to create timely and accurate work products.
• Ability to work efficiently, remain focused and handle interruptions effectively.
• Strong technical analytical skills with proven documentation of analysis and recommendations.
• Expertise in, and aptitude for, presentation, interpersonal, written and oral communication when communication with business and technical audiences
• Strong written and communication skills.
• Consistent demonstration of AOC Values - Integrity, Teamwork, Customer Service, Honesty, Communication, Respect, Accountability and Trust.

For more information about the position, to review the job description, application submission requirements, supplemental questions, inquire about benefits. CLICK HERE TO APPLY!

• Workweek may fluctuate depending on workload or agency need.
• Travel (including overnight) may be required to meet job responsibilities.  
• Positions in this job description are overtime exempt unless they are paid hourly and/or do not meet Washington’s Minimum Wage Act salary threshold.

The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law.  Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at (360) 705-5337, or fax (360) 586-4409, or via email to Recruitment@courts.wa.gov. 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.

SPECIAL NOTE: Before a new hire, a background check, including criminal history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job.

Salary : $82,512 - $108,252