What are the responsibilities and job description for the DSHS ALTSA Public Benefits Specialist position at State of Washington?
JOB
HCS Public Benefits Specialist 4 Home and Community Services (HCS) is currently seeking a Public Benefits Specialist 4 (PBS4) in Lynnwood, WA. As an HCS PBS, you will provide comprehensive consultation about complex eligibility qualifications and skilled financial guidance to high-risk clients who are financially and medically dependent upon a full range of services and supports. Home and Community Services is a division of the Aging & Long-Term Support Administration (ALTSA) which promotes, plans, develops, and provides an array of long-term services and supports to people who have disabilities, are seniors, or have caregivers to maximize their independence, dignity, and quality of life.Some of what you will do: Determine ongoing eligibility for Long-Term Services and Support programs, which include hospice, institutional care, and HCB Waiver Services. Conduct intensive, confidential in-person and telephone interviews with clients, client representatives, attorneys, medical providers, and guardians; arrange accessibility, reasonable accommodations, or interpreters when necessary.Recognize and recalculate incorrect payments of grants, food benefits, medical assistance, and Long-Term Services and Supports.Provide professional case management.Input and receive data using multiple computer systems.Analyze written and oral information received and legal documents, which includes court orders, contracts, insurance policies, trusts, life estates, and promissory notes.Interpret the Washington Administrative Code, Revised Code of Washington, procedural manuals, policies, and policy clarifications.Use the statewide asset verification and real property database to evaluate the impacts of real property transfers, quit claims, and sales.Respond to case audits and make corrections. Who should apply: Five years of combined higher education and/or work experience in financial services: This total must include at least one year's equivalent work experience in one of the following areas: Examining/processing loan applicationsMedical experience or rehabilitation claimsUnemployment insurance claimsProviding staff support in financial eligibility determinationAnalyzing, verifying, and evaluating financial data and informationOr, out-of-state experience: Conducting financial eligibility determination for public assistance, including financial, medical, and food benefit programsOr, education and experience: Bachelor’s degree or higher with 12 months of experience as a Public Benefits Specialist 2, determining eligibility for long-term care servicesBachelor’s degree or higher with 12 months of experience as a Public Benefits Specialist 3 in economic servicesPreferred skills, knowledge, and abilities: Rules and requirements governing the administration of long-term care programs; state and federal medical assistance programs, Home & Community based waivers, institutional program eligibility, Community First Choice, Medicaid Personal Care, Medicaid Alternative Care, Tailored Supports for Older Adults, Aged, Blind, Disabled cash assistance, Basic Food, and WASHCAPEmpathic to the philosophy of public assistance programs; state and federal welfare laws, rules, and regulations; principles, problems, and practices of public welfare administration; social and economic conditions, and their effects upon peopleCan apply mathematical principles to calculationsFamiliarity with using various computer programsCommunicate effectively with people in diverse or difficult situations, including calming others, engaging with people who have communication barriers, assisting underserved populations, and discussing private and unpleasant options, in person and over the phoneCan work with complex technical regulations and procedures, and interpret complex situations and adapt to frequent policy and procedure changesRefrain from personal bias when determining eligibilityCapable to prioritize and perform multiple tasks with numerous interruptionsNote: Snohomish County employees are eligible to receive an Orca Card for transportation needs. Interested? Apply today!Questions? Please reach out to DSHS Recruiter Saleen Hernandez at saleen.hernandez@dshs.wa.gov and reference job number #01533. To learn more about DSHS, go to www.dshs.wa.gov.The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security.
SUPPLEMENTAL INFORMATION
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384. E-Verify® is a registered trademark of the U.S. Department of Homeland Security
HCS Public Benefits Specialist 4 Home and Community Services (HCS) is currently seeking a Public Benefits Specialist 4 (PBS4) in Lynnwood, WA. As an HCS PBS, you will provide comprehensive consultation about complex eligibility qualifications and skilled financial guidance to high-risk clients who are financially and medically dependent upon a full range of services and supports. Home and Community Services is a division of the Aging & Long-Term Support Administration (ALTSA) which promotes, plans, develops, and provides an array of long-term services and supports to people who have disabilities, are seniors, or have caregivers to maximize their independence, dignity, and quality of life.Some of what you will do: Determine ongoing eligibility for Long-Term Services and Support programs, which include hospice, institutional care, and HCB Waiver Services. Conduct intensive, confidential in-person and telephone interviews with clients, client representatives, attorneys, medical providers, and guardians; arrange accessibility, reasonable accommodations, or interpreters when necessary.Recognize and recalculate incorrect payments of grants, food benefits, medical assistance, and Long-Term Services and Supports.Provide professional case management.Input and receive data using multiple computer systems.Analyze written and oral information received and legal documents, which includes court orders, contracts, insurance policies, trusts, life estates, and promissory notes.Interpret the Washington Administrative Code, Revised Code of Washington, procedural manuals, policies, and policy clarifications.Use the statewide asset verification and real property database to evaluate the impacts of real property transfers, quit claims, and sales.Respond to case audits and make corrections. Who should apply: Five years of combined higher education and/or work experience in financial services: This total must include at least one year's equivalent work experience in one of the following areas: Examining/processing loan applicationsMedical experience or rehabilitation claimsUnemployment insurance claimsProviding staff support in financial eligibility determinationAnalyzing, verifying, and evaluating financial data and informationOr, out-of-state experience: Conducting financial eligibility determination for public assistance, including financial, medical, and food benefit programsOr, education and experience: Bachelor’s degree or higher with 12 months of experience as a Public Benefits Specialist 2, determining eligibility for long-term care servicesBachelor’s degree or higher with 12 months of experience as a Public Benefits Specialist 3 in economic servicesPreferred skills, knowledge, and abilities: Rules and requirements governing the administration of long-term care programs; state and federal medical assistance programs, Home & Community based waivers, institutional program eligibility, Community First Choice, Medicaid Personal Care, Medicaid Alternative Care, Tailored Supports for Older Adults, Aged, Blind, Disabled cash assistance, Basic Food, and WASHCAPEmpathic to the philosophy of public assistance programs; state and federal welfare laws, rules, and regulations; principles, problems, and practices of public welfare administration; social and economic conditions, and their effects upon peopleCan apply mathematical principles to calculationsFamiliarity with using various computer programsCommunicate effectively with people in diverse or difficult situations, including calming others, engaging with people who have communication barriers, assisting underserved populations, and discussing private and unpleasant options, in person and over the phoneCan work with complex technical regulations and procedures, and interpret complex situations and adapt to frequent policy and procedure changesRefrain from personal bias when determining eligibilityCapable to prioritize and perform multiple tasks with numerous interruptionsNote: Snohomish County employees are eligible to receive an Orca Card for transportation needs. Interested? Apply today!Questions? Please reach out to DSHS Recruiter Saleen Hernandez at saleen.hernandez@dshs.wa.gov and reference job number #01533. To learn more about DSHS, go to www.dshs.wa.gov.The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security.
SUPPLEMENTAL INFORMATION
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384. E-Verify® is a registered trademark of the U.S. Department of Homeland Security
