What are the responsibilities and job description for the DSHS ALTSA Social Service Supervisor position at State of Washington?
JOB
Social Service Specialist 5 (SSS5) - Social Service Supervisor Are you ready to take your career in social services to the next level? The Aging and Long-Term Support Administration (ALTSA) have an exciting opportunity for a Social Service Supervisor to join our Arlington Home and Community Services Office. In this position, you will not only shape the future of community care but also impact the lives of some of the most vulnerable individuals in Western Washington. As a Social Service Supervisor, you will lead a dedicated group of professionals delivering essential services to high-risk, medically and financially dependent populations. This is your chance to make a tangible difference, collaborating with community partners and fostering a supportive environment for your team.In this role, you will supervise an in-home team responsible for initial assessments for Long Term Care Services. This position offers you a rare opportunity to lead, grow, and impact the lives of those who need it most. If you're driven by purpose and ready to be at the forefront of social services. Apply now and join us in our vision to help people find human services to shape their own lives.Please note: This is a telework/in-office hybrid) opportunity for our Arlington Home and Community Services Office. Some of what you will do: Supervise, mentor, and coach Social Service Specialists & Nurse Care Consultants, ensuring their work meets program requirements and quality standards.Oversee the administration setting up services of the client’s choice.Coordinate with community partners, including tribes, residential facilities, and healthcare providers, to enhance service delivery.Address public and legislative inquiries, case audits, client complaints, and resolve conflicts.Conduct performance reviews, provide ongoing training, and initiate corrective action when necessary.Utilize technology and QA Monitoring Tool to track case management activities and maintain accurate records.Participate in state-wide initiatives, workgroups, and task forces to promote continuous improvement in service delivery.Who should apply? Professionals with one year of paid experience completing comprehensive assessments and developing individualized service plans for the elderly and disabled adult populations including determining the level of care to include care needs related to medical, dementia, and geriatric mental health treatment and interventions. AND either: A bachelor's degree in social services, human services, behavioral sciences, or an allied field and five years of paid social service experience performing functions equivalent to a Social Service Specialist 2. ORA master's degree* in social services, human services, behavioral sciences, or an allied field and one year of paid social service experience equivalent to a Social Service Specialist 3. OROne Year of experience as a Social Service Specialist 4 ORTwo years as a Social Service Specialist 3 (formerly Social Worker 3).ORFour years as a Social Service Specialist 2 (formerly Social Worker 2).*NOTE: A two-year master's degree in one of the above fields that included a practicum may be substituted for one year of paid social service experience.NOTE: Employees must successfully complete the formal training course sponsored by their division within one year of their appointment. Additional knowledge, skills, and abilities we are looking for: Proven leadership skills, with the ability to recruit, train, and supervise staff effectively.Strong background in behavioral health or mental health, particularly in managing clients with complex needs.Exceptional communication skills, enabling you to liaise with community partners, clients, and staff.Excellent organizational skills, able to manage multiple priorities and delegate tasks efficiently.Experience in Medicaid programs, with an understanding of laws, regulations, and policies related to long-term care.Problem-solving abilities to handle crises, resolve conflicts, and make critical decisions under pressure.Proficiency in using Microsoft Office and other software tools for documentation and reporting.Ability to adapt your teaching and coaching style to meet the needs of diverse learners within your team.Interested? Apply today! The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security. Questions? Please contact Alex Baclaan at alex.baclaan@dshs.wa.gov and reference job number 00345.
SUPPLEMENTAL INFORMATION
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384. E-Verify® is a registered trademark of the U.S. Department of Homeland Security
Social Service Specialist 5 (SSS5) - Social Service Supervisor Are you ready to take your career in social services to the next level? The Aging and Long-Term Support Administration (ALTSA) have an exciting opportunity for a Social Service Supervisor to join our Arlington Home and Community Services Office. In this position, you will not only shape the future of community care but also impact the lives of some of the most vulnerable individuals in Western Washington. As a Social Service Supervisor, you will lead a dedicated group of professionals delivering essential services to high-risk, medically and financially dependent populations. This is your chance to make a tangible difference, collaborating with community partners and fostering a supportive environment for your team.In this role, you will supervise an in-home team responsible for initial assessments for Long Term Care Services. This position offers you a rare opportunity to lead, grow, and impact the lives of those who need it most. If you're driven by purpose and ready to be at the forefront of social services. Apply now and join us in our vision to help people find human services to shape their own lives.Please note: This is a telework/in-office hybrid) opportunity for our Arlington Home and Community Services Office. Some of what you will do: Supervise, mentor, and coach Social Service Specialists & Nurse Care Consultants, ensuring their work meets program requirements and quality standards.Oversee the administration setting up services of the client’s choice.Coordinate with community partners, including tribes, residential facilities, and healthcare providers, to enhance service delivery.Address public and legislative inquiries, case audits, client complaints, and resolve conflicts.Conduct performance reviews, provide ongoing training, and initiate corrective action when necessary.Utilize technology and QA Monitoring Tool to track case management activities and maintain accurate records.Participate in state-wide initiatives, workgroups, and task forces to promote continuous improvement in service delivery.Who should apply? Professionals with one year of paid experience completing comprehensive assessments and developing individualized service plans for the elderly and disabled adult populations including determining the level of care to include care needs related to medical, dementia, and geriatric mental health treatment and interventions. AND either: A bachelor's degree in social services, human services, behavioral sciences, or an allied field and five years of paid social service experience performing functions equivalent to a Social Service Specialist 2. ORA master's degree* in social services, human services, behavioral sciences, or an allied field and one year of paid social service experience equivalent to a Social Service Specialist 3. OROne Year of experience as a Social Service Specialist 4 ORTwo years as a Social Service Specialist 3 (formerly Social Worker 3).ORFour years as a Social Service Specialist 2 (formerly Social Worker 2).*NOTE: A two-year master's degree in one of the above fields that included a practicum may be substituted for one year of paid social service experience.NOTE: Employees must successfully complete the formal training course sponsored by their division within one year of their appointment. Additional knowledge, skills, and abilities we are looking for: Proven leadership skills, with the ability to recruit, train, and supervise staff effectively.Strong background in behavioral health or mental health, particularly in managing clients with complex needs.Exceptional communication skills, enabling you to liaise with community partners, clients, and staff.Excellent organizational skills, able to manage multiple priorities and delegate tasks efficiently.Experience in Medicaid programs, with an understanding of laws, regulations, and policies related to long-term care.Problem-solving abilities to handle crises, resolve conflicts, and make critical decisions under pressure.Proficiency in using Microsoft Office and other software tools for documentation and reporting.Ability to adapt your teaching and coaching style to meet the needs of diverse learners within your team.Interested? Apply today! The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security. Questions? Please contact Alex Baclaan at alex.baclaan@dshs.wa.gov and reference job number 00345.
SUPPLEMENTAL INFORMATION
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384. E-Verify® is a registered trademark of the U.S. Department of Homeland Security
