What are the responsibilities and job description for the DSHS DDA Waiver/CFC Services Resource Manager position at State of Washington?
JOB
Developmental Disabilities Case/Resource Manager If you are devoted to serving those with developmental disabilities, consider this exciting opportunity. The Developmental Disabilities Administration is hiring a Waiver/Community First Choice Services Resource Manager to work in our Spokane, WA office. If you already have some social service experience, this is an incredible way to advance your career. This position is responsible for regional provider recruitment for waiver services and resource development. Where you will work We support a hybrid work model. For your first few months, you should expect to be in your local office regularly to receive support, and training and to connect with your peers. You and your supervisor will identify an appropriate work schedule, which may include the options to continue with the hybrid work model, modified work schedules, work at the duty station, or telework. You will be required to attend training outside of your local office, travel within the state of Washington will be required.This opportunity will require travel to meet business needs. This position is also covered by a collective bargaining agreement. Some of what you will do: Pro-active recruitment, development, referring to contract, and monitoring of contracted vendors for waiver and CFC service programs.Solicit and/or respond to initial contacts/requests from perspective providers or from regional staff that may provide recommendations for services.Review provider service proposals and assist in contract completion by matching specific skills and experience with appropriate contract types for waiver and CFC services.Provide presentations to prospective waiver and CFC providers and relay DDA's need for specific expertise services and recruit providers.Initiating contracts by sending out appropriate contract packets and keeping files up to date with required documents and conducting follow-up contacts to help ensure completion of contracting new providers for services.Provide consultation and technical assistance for providers and staff.Review service plan documents and provider work samples when necessary to ensure appropriate rate setting and criteria are being met.Monitor contracts by providing information on training opportunities, consulting with case managers, supervisors and clinical team about provider performance, and keeping providers informed of policy and contractual requirements. We are looking for professionals who have: A Bachelor's degree in social sciences, social services, human services, behavioral sciences or an allied field and two years of experience providing social services to people with intellectual or developmental disabilities.OrSix years of experience in providing social services to people with intellectual or developmental disabilities.OrSatisfactory completion of 12 months as a Case Resource Manager Trainee.OrEquivalent experience/educationGraduate training in the areas listed above will substitute, year for year, for one year of experience providing social services to people with developmental disabilities.Preferred knowledge, skills, and abilities: Possess basic computer skills, including use of e-mail, basic software, data entry, and internet accessWorking knowledge of the Developmental Disabilities Administration's residential and county service guidelines, RCWs, WACs, and policies/proceduresAbility to safeguard sensitive and confidential information and documents, and maintain confidentiality regarding client information, yet identify issues of a serious and/or sensitive nature that need to be reported to the supervisorAble to prioritize and organize work in a fast-paced work environmentDemonstrate sensitivity to cultural diversityA Certified interpreter allows for a 5% pay increase but is not required Interested? Please include the following with your application: Updated resumeThree professional references with contact informationCover letter explaining why you are interested in the job and how your skills and experience meet these job qualifications Transcripts upon request The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security. Questions about this opportunity? Please contact Reema Goyal at reema.goyal@dshs.wa.gov and reference project number 02805
SUPPLEMENTAL INFORMATION
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
Developmental Disabilities Case/Resource Manager If you are devoted to serving those with developmental disabilities, consider this exciting opportunity. The Developmental Disabilities Administration is hiring a Waiver/Community First Choice Services Resource Manager to work in our Spokane, WA office. If you already have some social service experience, this is an incredible way to advance your career. This position is responsible for regional provider recruitment for waiver services and resource development. Where you will work We support a hybrid work model. For your first few months, you should expect to be in your local office regularly to receive support, and training and to connect with your peers. You and your supervisor will identify an appropriate work schedule, which may include the options to continue with the hybrid work model, modified work schedules, work at the duty station, or telework. You will be required to attend training outside of your local office, travel within the state of Washington will be required.This opportunity will require travel to meet business needs. This position is also covered by a collective bargaining agreement. Some of what you will do: Pro-active recruitment, development, referring to contract, and monitoring of contracted vendors for waiver and CFC service programs.Solicit and/or respond to initial contacts/requests from perspective providers or from regional staff that may provide recommendations for services.Review provider service proposals and assist in contract completion by matching specific skills and experience with appropriate contract types for waiver and CFC services.Provide presentations to prospective waiver and CFC providers and relay DDA's need for specific expertise services and recruit providers.Initiating contracts by sending out appropriate contract packets and keeping files up to date with required documents and conducting follow-up contacts to help ensure completion of contracting new providers for services.Provide consultation and technical assistance for providers and staff.Review service plan documents and provider work samples when necessary to ensure appropriate rate setting and criteria are being met.Monitor contracts by providing information on training opportunities, consulting with case managers, supervisors and clinical team about provider performance, and keeping providers informed of policy and contractual requirements. We are looking for professionals who have: A Bachelor's degree in social sciences, social services, human services, behavioral sciences or an allied field and two years of experience providing social services to people with intellectual or developmental disabilities.OrSix years of experience in providing social services to people with intellectual or developmental disabilities.OrSatisfactory completion of 12 months as a Case Resource Manager Trainee.OrEquivalent experience/educationGraduate training in the areas listed above will substitute, year for year, for one year of experience providing social services to people with developmental disabilities.Preferred knowledge, skills, and abilities: Possess basic computer skills, including use of e-mail, basic software, data entry, and internet accessWorking knowledge of the Developmental Disabilities Administration's residential and county service guidelines, RCWs, WACs, and policies/proceduresAbility to safeguard sensitive and confidential information and documents, and maintain confidentiality regarding client information, yet identify issues of a serious and/or sensitive nature that need to be reported to the supervisorAble to prioritize and organize work in a fast-paced work environmentDemonstrate sensitivity to cultural diversityA Certified interpreter allows for a 5% pay increase but is not required Interested? Please include the following with your application: Updated resumeThree professional references with contact informationCover letter explaining why you are interested in the job and how your skills and experience meet these job qualifications Transcripts upon request The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security. Questions about this opportunity? Please contact Reema Goyal at reema.goyal@dshs.wa.gov and reference project number 02805
SUPPLEMENTAL INFORMATION
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
