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DSHS OOS Reasonable Accommodation Specialist

State of Washington
Thurston, WA Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 4/9/2025
Reasonable Accommodation Specialist - Human Resource Consultant 4

We’re seeking a Reasonable Accommodation Specialist to join our team, where you will provide consultation on reasonable accommodation and manage the processes for all open RA cases for the Department of Social and Health Services staff.
 
As a Reasonable Accommodation Specialist, you will provide professional-level consultation and guidance to appointing authorities, administrators, managers, supervisors, and employees on a wide variety of sensitive, complex issues involved with the Reasonable Accommodation case, from intake to closure. You will provide technical assistance on reasonable accommodation requests and assist in responding to complaints related to reasonable accommodation cases.
 
We are looking for a team member who will provide effective consultation while efficiently managing competing priorities. You will be exhibiting superior customer service, have exceptional organizational skills, excellent attention to detail, and be comfortable working independently.
 
To be successful in this role, you’ll need to be detail-oriented, exhibit exceptional organizational and time management skills, and be flexible in your thinking. You’ll have the ability to work as part of a larger team and provide support to multiple managers and employees.


This job allows for a telework schedule. There's in-office work as needed for meetings, training, mailing, and other business needs. 
 
Some of what you’ll do
  • Facilitate the interactive reasonable accommodation process for an assigned area, serving as a resource to management and employees.
  • Provide technical assistance in the interpretation of Title 1 of the Americans with Disabilities Act, 1993; RCW 49.60 Washington Law Against Discrimination; Section 504, Rehabilitation Act, 1973; DSHS Administrative Policy 18.26; and Reasonable Accommodation and the Reasonable Accommodation Process Guidelines for managers and supervisors.
  • Facilitate consultations and meetings, and keep detailed records documenting the process for each case.
  • Identify resources for reasonable accommodation aids and devices. Assist with efforts to obtain and interpret medical documentation.
  • Manage a caseload of reasonable accommodation requests, to accommodate employees in their current position, or to an alternative position.
  • Conduct Reasonable Accommodation training.
  • Work cooperatively and positively to facilitate an interactive process, answer questions, resolve technical issues and concerns.
  • Recognize and bring forward issues that may create liability for the agency.
    Assist in drafting responses to complaints and grievances related to reasonable accommodation cases.
  • Manage a large caseload, track and respond to timelines, balance priorities, be well-versed in applicable regulations.
  • Maintain documentation and record of the entire process in accordance with established service delivery standards.


What we’re looking for
Professionals with a bachelor’s degree with a focus on business, human resources, social or organizational behavioral sciences, or related field, and three years of broad-based professional human resource experience, including facilitating organizational development or change, and advising and consulting on human resource issues.
Or
An equivalent combination of education and experience.


The Department of Social and Health Services’ (DSHS) vision that People find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA individuals, immigrants and refugees, and families building financial security. 

If you have questions about the application process, email anthony.distefano@dshs.wa.gov and reference job number 02344

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
 
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
 
  
 
E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

Salary : $72,924 - $98,040

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