Integration Services Manager

Integration Services Manager 

(IT Architecture-Manager)

WaTech: A great place to work!

As a Washington Technology Solutions (WaTech) employee, you will have a unique opportunity to help advance the latest IT technologies and practices used by state government to meet the needs of Washingtonians. Through teamwork, partnership, and collaboration WaTech works to transform public service through a connected government.

About the position

This position is part of the integration services team with WaTech’s Computing Services Division. The Integration services team provides seamless integration solutions to all Washington state agencies, enabling them to connect applications, data, and devices efficiently. With the growing demand for digital transformation, our Integration Platform as a Service (iPaaS) offers scalable, secure, and cost-effective integration services. This position reports to the Assistant Director for Computing Services.

As the Lead Integration Platform Architect, you will ensure the successful development, deployment, and optimization of the integration platform by aligning product strategies with the WaTech’s business goals. This role is pivotal in driving the platform’s success by defining its vision and roadmap, overseeing feature development, and ensuring value delivery.

Some of what to expect with this role:

• Define a clear product vision and multi-phase roadmap, conduct workshops with internal and external business partners, review industry trends, and analyze organizational goals.
• Ensure effective collaboration with agency partners, organize regular meetings, conduct interviews, and use tools like JIRA to manage and prioritize feature requests.
• Create agile development cycles that are managed, conduct testing and validation phases, and oversee the final deployment of updates to ensure successful product delivery.
• Track system performance by using analytics tools to monitor metrics such as uptime and response times, collect end-user feedback through surveys.
• Monitor the budget by ensuring financial reports are regularly reviewed, confirming expenditures are approved, and assessing resource allocation to ensure alignment with project needs.
• Monitor performance trends, ensure issues are documented, and address recurring challenges in alignment with WaTech policy.
• Develop operational priorities, coordinate tasks, and monitor progress through frequent touchpoints.
• Conduct performance management by drafting individual performance plans, tracking achievements, and conducting thorough interim and annual evaluations.

Here’s what we’re looking for:

• Ten years of experience leading a team of technicians managing a large-scale integration or development environment. This experience must include: 
  • Five years of hands-on IT management and budgetary responsibility of at least $1 million. 
  • Five years of experience supporting mission-critical enterprise systems including architectural and design work in a prior position, or positions that led teams running similar systems of comparable size and scope. 
  • Three years’ experience working with and managing MuleSoft Anypoint environments or similar experience with other integration platforms.

* A bachelor’s degree in computer science or information technology may substitute on a year-for-year basis for up to four years of required experience.

Preference may be granted to applicants with the following:

A master’s degree in information technology.

Telework: This position is approved for telework. However, it requires the incumbent to be onsite in our Olympia office monthly to attend in-person meetings and trainings. 

We value diversity and different perspectives:

WaTech is committed to providing equal access and opportunities to all qualified applicants and employees. We seek to attract and retain a diverse staff and welcome your experiences, perspectives, and unique identity. 

What WaTech offers:

As an employee of WaTech, you’ll have access to an outstanding employee benefits package that includes medical and dental plan options for you and your family, paid leave and holidays, retirement plan options and more. 

While WaTech is headquartered in Olympia, Washington, which is near some of the country’s most scenic national parks, we are able to offer many of our positions telework and flexible schedule options to help support a healthy work-life balance. 

To learn more about WaTech, and what our employees enjoy about working here, please visit our website. 

How to apply:

Applications for this recruitment will be accepted electronically. Please select the large “apply button” at the top of this announcement. You may need to create a profile and account in Washington state's automated application system. We invite you to include your name and pronouns in your material to ensure we address you correctly throughout the application process.

To be considered for this position you will need to:

• Submit a complete Online Application. 
• Answer all required Supplemental Questions.
• Attach a Letter of Interest that addresses how your experience qualifies you for this role.  
• Attach a Resume that clearly documents the work history, training, and education that makes you a viable and competitive candidate for this position. 
• Attach a separate document with at least Three Professional References. This should include: Reference name, nature of the relationship (i.e. company and supervisor, coworker, etc.), phone number, and email.  References should be individuals you have worked with in the past five years, if possible, and include at least one current, or most recent supervisor.  *We will not conduct reference checks without your signed release. 

Note:Applications without the requested information identified above or containing supplemental question responses with comments such as "see resume" may lead to your application being disqualified from consideration.  

Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. (Please redact any personally identifiable data such as social security number prior to submittal.)

Conditions of employment:

This position requires a background check. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position and is a continued condition of employment. 

Recruitment process:

First round of application assessments will be conducted seven days after the initial job posting date. The hiring authority reserves the right to offer the position at any time after the initial seven-day job posting date during the recruitment process. It is to the applicant's advantage to apply as early as possible. This recruitment may be used to fill multiple positions. 

Contact us: For inquiries about this position, please contact Rebekah Wilkes at (360) 407-8646 or email to Rebekah.Wilkes@WaTech.wa.gov

Persons requiring accommodation in the application process or for an alternative format may contact Human Resources at (360) 407-8242 or Human.Resources@watech.wa.gov.Persons of disability or those who are deaf or hard of hearing can call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388. WaTech complies with the employment eligibility verification requirements of the federal Form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.

Salary : $104,232 - $140,172