IT Policy and Planning-Senior Manager-Organizational Change Manager

Work Hours and Partial Telework flexibility may be available and considered 
Salary: $9,122.00 - $12,267.00 Monthly 

Review of applications is ongoing. We reserve the right to make a hiring decision or close this recruitment at any time after 2/20/25. It is in your best interest to submit materials as soon as possible.

Want to join something GREAT and make a difference?
The Department of Natural Resources (DNR) has an exciting opportunity within our Information Technology Division. This is an IT Senior Manager position that provides innovative and strategic IT leadership and direction to the agency as it relates to the Organizational Change Management Office. Responsibilities include developing policy and associated governance structures and effectiveness measures for IT Organizational Change Management. This position is expected to coordinate Organizational Change Management strategy in concert with agency business objectives and priorities.

The Organizational Change Senior IT Manager plays a key role in ensuring technology projects meet objectives on time and on budget by increasing employee adoption and usage. This position is a key conduit to DNR divisions and regions and will help prepare for, manage, and sustain divisional and agency-wide change efforts. This position will primarily support the highest priority projects in assigned portfolios and projects that directly connect to implementation of DNR’s strategic plan.

This is a senior level IT management position that provides innovative and strategic IT leadership and direction to the agency as it relates to the Organizational Change Management Office. Responsibilities include developing policy and associated governance structures and effectiveness measures for IT Organizational Change Management. This position is expected to coordinate Organizational Change Management strategy in concert with agency business objectives and priorities.

The Organizational Change Senior IT Manager works through many others in the organization to succeed and acts as a coach and consultant for senior leaders and executives in helping them fulfill the role of change sponsor. This position provides direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions and will also support project teams in integrating change management activities into their project plans. The position also supports the growth of OCM capability and directs and manages OCM activities for division-specific projects, as well as agency-wide projects that impact multiple divisions, large cohorts of staff, or all DNR staff.

This position reports to the Division Manager/CIO in the IT Department.Responsibilities:

• Develop governance, policy, and strategic planning for Organizational Change Management services for Agency technology projects and implementations.
• Manage multi-disciplinary change management teams with business and IT representatives from across the organization.
• Develop and implement comprehensive organizational change management governance plans for Agency wide and inter Agency project(s) to ensure changes to business processes, systems and technology, job roles and organizational structures are clearly articulated, shared, communicated and trained for all staff affected by changes.
• Provide expert level consultation, technical assistance and coaching for current and future use to division, regional and executive leadership teams to help them fulfill their role of change sponsor and to managers and supervisors as they help their direct reports through transition.

Required Qualifications: 

• Bachelor’s degree in public administration, business administration, human resources, organizational development, applied behavior sciences, information technology or closely related field AND a total of ten (10) years of relevant IT experience;
  OR an equivalent combination of education and/or relevant IT experience equivalent.
• 5 years’ experience in the following:
  • Facilitating diverse work groups and teams involved in complex projects
  • Working with senior managers to design and implement organizational development interventions that improve work groups, teams and organizations
  • Experience in a large, multi-function, complex, multi-site organization.
  • Supervision of technical teams.
• ProSci change management practitioner certification (or like program equivalent).
• Commitment to fostering and supporting an environment that honors diversity, equity, inclusion, and environmental justice practices.
• Perform assigned duties in a manner consistent with applicable laws, regulations and public records retention and requests are followed.
• High producer, capable of delivering highly original work products and services under tight deadlines. 
• Flexible and able to work independently and capable of absorbing and synthesizing large amounts of new information.
• DNR Core Competencies:
  • Personal Accountability
  • Value Others
  • Compassionate Communication
  • Inspire Others
  • Commitment to Excellence

Special Requirements and Conditions of Employment:

• This position’s duty station is the Natural Resources Building in Olympia, WA. The incumbent must reside in WA state. This position is eligible for Telework/Hybrid options with prior approval from their direct supervisor.
• Limited travel to regional offices, meetings and training events.

Desired Qualifications:

• Experience with Agile methodology.
• Experience with LEAN management principles.
• Project management certification.
• Public sector information technology management experience.

Don’t let doubts stop you from applying for this position - If you have any questions about the required qualifications or how your past experience relates to them, please contact us at DNRrecruiting@dnr.wa.gov. A note to potential candidates: Studies have shown that women, trans, non-binary, and Black, Indigenous, and people of color (BIPOC) are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. We value diversity and inclusion in our organization, and we are looking for the best person for the job. Don’t hesitate to apply!Application Requirements:

• Apply online: at www.careers.wa.gov (Click on the APPLY button above).
• Letter of interest: describing your specific qualifications to the position and position required, desired, and special requirements.
• Resume: that details your experience and qualifications.
• References: at least three professional references with current telephone numbers– you may attach a document, use the References text field in the online application, or include it with your resume.
• Important: Do not attach any documents that include photos or private information (social security number, year of birth, etc.).
• Complete all supplemental questions.
• Candidates who move forward in the recruitment process may be contacted via email at info@governmentjobs.com with interview information/scheduling instructions. Please monitor the email listed in your application materials and check your junk email folder to ensure you receive those communications.

Questions?  Please contact Brule Burkhart at brule.burkhart@dnr.wa.gov/360-890-2698 or e-mail us at DNRrecruiting@dnr.wa.gov

Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 522-2500 or email DNRrecruiting@dnr.wa.gov. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

About the Department of Natural Resources (DNR). 
At DNR we approach our work through the lens of making Washington a better place environmentally and are dedicated to serving Washington’s lands and communities through diversity, equity, and inclusion. 
Our Vision – Our actions ensure a future where Washington’s lands, waters, and communities thrive.
Our Mission – Manage, sustain, and protect the health and productivity of Washington’s lands and waters to meet the needs of present and future generations.
Our Core Values:

• Safety and Well-Being —Our top priority is the safety of the public and our employees.
• Public Service —We value and respect the public we serve, and we value and respect the people of the Department of Natural Resources who step up to serve.
• Innovation and Creative Problem-Solving — We solve our state’s most pressing challenges through innovative thinking, dedication, and bold and creative vision.
• Leadership and Teamwork —We are committed to building leaders at all levels and building teams for success.

DNR provides excellent benefits, a few of which include:

• Commitment to organizational health and wellness
• Work/life balance
• DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women’s Employee Resource Group, Veterans Employee Resource Group, etc.)
• Statewide Employee Business Resource Groups, visit here to learn more
• Leadership that empowers and supports employees
• Professional development opportunities
• Educational and career development aid
• Public Service Loan Forgiveness Eligibility
• Opportunities to participate in wildland fire suppression assignments
• A comprehensive benefits package that includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days. Visit http://careers.wa.gov/benefits.html for more information.

Additional Information:
This recruitment may be extended and may also be used to fill future similar vacancies for up to sixty (60) days.
 
DNR does not use the E-Verify system. For more information, please visit www.uscis.gov.

Veterans wishing to claim Veteran’s preference please attach a copy of your DD-214, NGB-22, or other verification of military service. Please black out your social security number prior to attaching it. We thank you and are grateful for your service!

Equal Opportunity Employer: The Washington State Department of Natural Resources is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.

Once you submit your online application, you can check your status by logging into your account. If you experience technical difficulties creating, accessing or completing your application call NEOGOV toll-free at (855) 524-5627 or email CareersHelp@des.wa.gov.

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Salary : $109,464 - $147,204