L&I Industrial Relations Agent 3

Job Highlights

Join the Fraud Prevention Labor Standards team as an Industrial Relations Agent 3! In this role, you’ll provide oversight and review of reports from agents who investigate wage payment violations. You’ll work to uphold L&I’s mission to Keep Washington Safe and Working by ensuring compliance with labor laws.

Some of what you’ll do:

• Perform review and prepare case files submitted by Industrial Relations Agents prior to referral to the Program Manager or to the Office of the Attorney General
• Ensure inclusion of required documentation and evidence that they are compiled per the wage claim guidelines
• Review information in the Complaint Activity Tracking System (CATS) and enter citation data for transfer into Accounts Receivable & Collections system (ARC).
• Prepare NOAs and DOCs for the program manager’s review and approval.
• Receive and track incoming payments and request warrants via the system to get payments for the claimants.
• Prepare warrant releases, distribute payments and follow up with the claimants regarding the payments received. 
• Conduct research and case handling
• Prepare and transfer case appeals to Attorney General (AAG).
• And much more!

Required:

A combined total of six years of education and/or experience.

• Education options includes:
  1. A Master’s Degree (six years)
  2. A Bachelor’s Degree (four years)
  3. An Associate’s degree (two years)

• And/or Experience in one or more of the following areas to reach a total of six years:
  1. Working with Wage Payment Act (WAC 49.48) and other labor laws
  2. Experience as an Industrial Relations Agent
  3. Explanation, interpretation, understanding, and enforcement of rules and regulations regarding RCWs, WACs
  4. Investigating complaints of misconduct (criminal or civil)
  5. Collection of revenue/taxes from employers/businesses
  6. Audit of employer financial records

Note: Experience may be substituted for education at the rate of one year of experience for one year of education for a combined total of 6 years to meet required qualifications.

Desired:

• Knowledge of laws governing all phases of labor relations, general policies, principles and practices; of labor and management; state wage and hour laws and regulations; contracts and related labor relations; ability to apply such knowledge to mediation, arbitration, and resolution; principles, standards and techniques of personal investigations; rules of evidence, auditing, accounting and bookkeeping procedures.
• Ability to interpret complex laws, rules and regulations; analyze issues involving wage disputes and formulate suggestions for compromise and settlement of disputes; prepare written documents; exercise mature judgment in a wide variety of public contact.
• Working with applications or systems such as Outlook, Excel, Word, CATS, LINIIS, and BEAR

Things You Need To Know

To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.

State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee’s career. Click on the “Benefits” tab to learn more.

At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.

For this position, telework is dependent upon business needs and supervisor approval. The assigned duty station for this position is Tumwater, Washington.

For positions where in-office work is necessary, the frequency of telework will be discussed with the supervisor of the position at the time of offer.

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Application process

We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the required and desirable qualifications described in the announcement.

Please include the following documents with your application:

1. A cover letter describing specific qualifications.
2. A current resume detailing applicable experience and education.
3. A list of at least three professional references with current telephone numbers.

Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.

To learn more about our hiring process timeline at L&I please visit our L&I recruiting page atHiring Process at L&I.If you would like to read our website in a language other than English, scroll up to the top of the page to select your language of choice from the banner.

Background Check Notice

Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.  

Other information

• For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.
• This position is represented by the Washington Federation of State Employees (WFSE).
• Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
• The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
• Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.

Did You Know?

Washington is America's Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.

In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3 million workers.

Veterans Preference

Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I’s Jobs@lni.wa.gov.

Diversity, Equity, and Inclusion Employer

L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe in the importance of recognizing the value each of us contribute to the success of the agency mission. Having a diverse workforce is this agency’s greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.

The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.
 

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

Salary : $56,880 - $76,608