Management Analyst 5 | Reentry Division

Management Analyst 5 | Reentry Division

Full Time | Permanent

Location: Tumwater, WA

Salary Range: $87,708- $117,960 Annually 

This position is represented by the Teamsters 117 Bargaining Unit.

The candidate of choice must be able to work in Tumwater, WA on a daily basis. Telework may be available based on workload and upon a conversation with the position supervisor.

The Washington State Department of Corrections is seeking data driven and collaborative individual to join the Reentry Division as a Management Analyst 5 (MA5)! The Reentry Division to administers a comprehensive reentry design and holistic approach to successfully reintegrate individuals back into the community. In support of this mission, the goal of this position is to assist with the data management and analysis of division-wide programs, and work to develop and recommend strategic goals regarding programs to division leadership. 

Our Reentry Division provides targeted and focused opportunities and pathways supporting successful integration into our communities from incarceration. As the Management Analyst 5, you will be responsible for supporting program areas through data quality control, data collection, data analysis, continuous quality assurance, and program improvements with supporting data. 

In this role, you will facilitate projects for multiple Reentry division programs and document, store, and report on performance, using the full set of uniform measures provided by the agency’s strategic plan. The candidate of choice must be able to speak in front of groups of all sizes as you will present findings and recommendations to internal and external stakeholders.

Our ideal candidate exhibits the ability to communicate effectively, think conceptually, and formulate strategic recommendations impacting the Department's work, while collaborating with a variety of department programs and stakeholders to formulate strategies. If you are excited about the possibility of improving public safety by positively changing lives through the generation and integrating complex data through analysis of trends, issues, and program outcomes, we encourage you to apply!

A completed application packet will include:

• A cover letter regarding your interest for this position with our agency
• A detailed resume
• Three professional references

We are looking for teammates who share our vision of public service, committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.

As a Management Analyst 5, some of your duties will include: 

• Serving as the data expert for assigned Reentry programs which could look like:
  • Developing, maintaining and delivering reoccurring data, data reports, reports, and ad-hoc data requests
  • Developing a rigorous methodology for effective tracking of performance outcomes that allows for accurate and timely reporting of performance outcomes
  • Designing data collection tools and writing data codes to mine data
  • Maintaining data codes, recurring reports, and counting rules, and update as policy or practice dictate
  • Identifying trends, patterns, anomalies, and uses findings to develop and communicate strategies for improving processes and practices
  • Designing, developing, and administering a dashboard of performance and outcome measures related to Reentry programs
• Establishing and maintaining positive, respectful and collaborative relationships with internal and external stakeholders including: 
  • Working interactively with department leadership, services providers, State Board for Community and Technical Colleges, Department of Labor and Industries, Office of Corrections Ombuds, state registered apprenticeships programs, and other applicable entities
  • Building and sustaining effective partnerships with appropriate national and philanthropic organizations, research organizations, state agencies, local and tribal governments, and community partners to enhance data sharing, collaboration, and the delivery of a continuum of services that support reentry opportunities, reduction of recidivism, and improve public safety
  • Engaging sponsor, steering committee, and agency stakeholders across authority lines that support desired outcomes
  • Attending, participating and taking notes in multi-disciplinary meetings with internal and external stakeholders as they relate to Reentry program areas.
• Quality Assurance
• Provide professional and technical advice regarding multi-dimensional issues impacting division programs
• Other Duties as Assigned

What we need (required qualifications):

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In addition to the above education and experience, the below knowledge, skills and/or abilities are required:

• Familiarization with performance measurements and quality assurance
• Ability to work in a fast-paced environment with tight deadlines and a high degree of political sensitivity
• Able to work independently and as part of a team
• Ability to build and maintain internal and external customer satisfaction with data-related elements of the program
• Advanced proficiency in Microsoft Excel with at least three (3) years of experience to include:
  • Complex formulas
  • Pivot tables
  • Charts/graphs
  • Linking workbooks
  • Exporting and importing data
  • Analyzing data
  • Troubleshooting formula errors
• Familiarity with, or desire to learn, lean principles and strategies for continuous improvements and problem solving and demonstrated ability to apply such principles

What will make your application stand out (preferred qualifications): 

• At least five (5) years’ experience conducting research and analyzing complex administrative datasets with knowledge of statistics and using statistical packages for analyzing large datasets (e.g., SAS, SPSS, etc.) and/or structured query language (SQL or equivalent), including the use of macros and complex joins using multiple data sources
• At least five (5) years of demonstrated experience in two or more of the following areas: conducting research, analyzing policies, laws, rules, or regulations, conducting business analysis, and developing requirements, leading business projects, managing business operations, and business policy development
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Demonstrated ability to identify, analyze, and interpret trends or patterns in complex datasets
• Ability to explain complex or technical information using plain language, ask clarifying questions, and clearly and concisely emphasize key points
• Ability to visually present data in charts, graphs, and tables
• Leadership attributes:
  • Builds and maintains internal and external customer satisfaction
  • Comfortable interacting with staff members at all levels of the agency
  • High level of workload management including organization and prioritization of tasks
• Customer Service:
  • Able to lead a diverse group of employees toward a common goal
  • Anticipates customer needs and can work through solutions readily
• Oral and written communications skills:
  • Able to explain complex or technical information using plain talk principles
  • Actively listens to others, paraphrases, and asks clarifying questions, and can clearly and concisely emphasizes key messages
• Strong analytical skills:
  • Demonstrates critical and applied quantitative and qualitative statistical analytic skills.
  • Able to break down, sort, and synthesize information, identify key messages and central themes, form accurate conclusions about the meaning of the information, display through clear charts and graphs, and develop appropriate action steps and recommendations
  • Demonstrates ability to combine data from multiple data sources in an accurate and efficient manner
• Systemic thinking:
  • Demonstrates ability to identify opportunities for improving and streamlining work processes beyond specific assignment, focuses on outcomes, and takes calculated risks
  • Able to embrace challenges in new and creative ways,
  • Comprehends and can explain the purpose(s) of a particular project and how it relates to goals and priorities
  • Able to convey how business rules relate to counting rules

Vision:  Working together for safer communities.

Mission:  Improving public safety by positively changing lives.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES:

• This recruitment may be utilized to fill more than one position. 
• Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.   If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
  **Please note:  Phone number AND email address are required for all professional references.
• A background check including criminal record history will be conducted prior to a new hire.  Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply. 
• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration. 
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position. 
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire.  When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.
• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.

Telework Details

This position may be allocated for telework. Work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time.  Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite.  Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a “drop in” area available, however, a dedicated workspace within a DOC facility will not be provided.

What We Offer: 

As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation.   Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS).  New employees have the option of two employer contributed retirement programs.  For additional information, check out the Department of Retirement Systems' web site.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email mackenzie.conley@doc1.wa.gov or call us at 509-630-9160. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.

Salary : $87,708 - $117,965