What are the responsibilities and job description for the Secretary Senior - Tacoma position at State of Washington?
Job Title: Secretary Senior
Location: Tacoma, WA – This position is Full-Time/Permanent/Flexible/Hybrid.
Closes: Friday, March 28th, 2025
Salary: $3,096 - $4,093 Monthly
Are you a skilled and organized individual? Are you respectful, courteous, and professional when dealing with people from diverse backgrounds? We are currently seeking a Secretary Senior to provide support to our child care licensing office located in Tacoma, WA. Apply today and become a part of our mission to provide quality child care in the community.
Click here to learn more about DCYF.
The Opportunity:
As a Secretary Senior, you will provide a wide variety of complex secretarial duties for a unit of child care licensing staff, including the licensing supervisor. This includes independently planning, organizing, and prioritizing workloads, providing secretarial services and support to supervisors and staff, and maintaining filing systems, databases, tracking logs, and computer programs. You will also answer the main telephone, act as a receptionist, and exercise independent judgment in accomplishing assignments and resolving problems. Additionally, you may develop new work methods or modify current methods to include procedures, strategies or unusual problems.
Some of what you'll do:
- Schedule meetings, prioritize assigned correspondence, and type reports for licensors.
- Process all incoming applications for all Child Care Centers, School Age Programs, and Family Child Care Homes.
- Initiate and complete all cyclical work for Child Care Centers, School Age Programs, and Family Child Care Homes.
- Receive, record, process, and transmit licensing fees to State Office of Financial Management (OFM) for Family Child Care Homes, Child Care Centers, and School Age Programs.
- Complete Provider File Action Requests for submission to the Provider File Unit to request SSPS numbers, changes, or updates.
- Create and maintain licensing information for all licensed Family Child Care Homes, Child Care Centers, and School Age Programs in FamLink/WA Compass.
- Facilitate the archiving of licensing files as needed for the DCYF office.
- Clarify the licensing application process with child care centers and/or school-age directors, family home providers, community partners, and the general public.
Required Qualification(s):
- Two (2) years of office experience performing duties that required keyboarding, or typing, at a net speed of 50 words per minute or faster.
In addition to those required qualifications, our ideal applicant will also have some or all of the following:
- Effectively interact with a diverse customer base
- Efficiently transfer calls, operate phone systems, and ensure phone coverage which may require coordination with the licensor of the day.
- Refer or direct customers to correct internal and external destinations.
- Maintain confidentiality inside and outside of the workplace.
- Apply appropriate WAC, RCW, and administrative policies to programs served.
- Communicate with internal and external community resources.
- Operate basic computer keyboarding, Desktop, Internet and Intranet applications, and data entry.
- Efficiently distribute and sort documents within standard time frames.
- Locate records rapidly.
How do I apply?
In addition to completing the online application, applicants must attach the following documents to their profile in order to be considered for this position:
- Cover Letter
- Resume (current/updated)
Supplemental Information:
The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.
The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.
Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
This position requires a minimum of at least two years of driving experience and a valid driver's license.
This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information, visit https://wfse.org/.
If you have any questions pertaining to this recruitment or if you would like to request an accommodation throughout the application/interview process, contact Veronica Jones (Talent Acquisition Specialist) at veronica.jones@dcyf.wa.gov. If you're experiencing technical difficulties creating, accessing, or completing your application, call NEOGOV toll-free at (855) 524-5627, or email support@neogov.com.
Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at (360) 664-1960.
2025-01738
Salary : $3,096 - $4,093
