What are the responsibilities and job description for the Health and Human Resources Specialist - Health - BPH - Health Statistics Center - Kanawha Co. position at State of West Virginia?
Nature of Work
Under supervision of the Behavioral Risk Factor Surveillance System (BRFSS) Program Manager, serves as a lead interviewer and backup for the program manager. Monitors telephone interviewers to ensure quality of data per CDC guidance. Creates and maintains monthly schedule for the program, which consists of approximately 20 employees. Sets up call records twice daily based on CDC protocols. Produces productivity reports to ensure staff are meeting call quotas. Assists with training and serves as a resource to other interviewers. Performs telephone interviews to collect health-related data. Provides input to the program manager on other interviewer’s performance. This position requires some evenings and weekends.
IMPORTANT: Your eligibility will be based on information provided in your application; therefore, make sure your application is detailed and complete. You MUST complete ALL parts of the application, including the Work Experience section.
ATTENTION: Applicant must verify post high school education by submitting an official transcript or diploma, training or licensure earned pertaining to this position by the closing date of the posting, if not previously verified. If you are claiming Veterans preference, please submit "MEMBER 4" form and/or your VA Letter. Protecting your personal information is our highest priority. If your official transcript, training/licensure, or Veterans documentation contains your Social Security Number and/or birthdate, please redact that information before submitting it to the Division of Personnel.
Please attach documents to the online application before submitting it. Or, you may email it to: applicantservices@wv.gov or by mail to: WV Division of Personnel, 1900 Kanawha Blvd. E., Building 3, Suite 500, Charleston, WV 25305.
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Minimum Qualifications
Experience: Two (2) years full-time, equivalent part-time paid or volunteer experience in a technical or program area that is related to the area of employment.
Master's degree in social work from a regionally accredited social work program from a regionally accredited college or university.
Note: Appointment above the entry rate may be made at 5% for each six (6) months of successfully completed work as an intern in a practicum placement with the Department of Health and Human Resources for the Master of Social Work degree.
***The Division of Personnel uses your complete work history to qualify you for positions. Please be as detailed as possible and list all of your past employment.***
Other Information
