IT Quality Assurance (QA) Analyst

Introduction

IT Quality Assurance (QA) Analyst Needed!

Come and join a team of technology professionals in a challenging and rewarding position as an IT QA Analyst (IS Systems Development Services Specialist). This is an excellent opportunity to join a team that promotes strong collaboration and provides opportunities for personal growth and professional challenge.

As an IT QA Analyst, you will help drive technology changes to enhance productivity, simplify IT and increase cyber security at the Wisconsin Department of Revenue (DOR); Division of Technology Services (DTS) and for the benefit of Wisconsin taxpayers.

Do not wait for the next opportunity to apply. We have an experienced and dedicated team with limited openings. We are looking for people that love to help others and learn something new every day.

Want to learn more about the position and what it is like to work for the Division of Technology Services in the Department of Revenue?

Join our Position Discussion Virtual Event

We have a lot to cover so the events will start promptly, don’t be late! You will learn about the role, how you could make an impact, and what a typical workday day is like. You will have an opportunity to interact with the team and ask questions related to the position. We look forward to meeting you!

Tuesday, January 14, 4 : 00 p.m. CST –

Audio Only : 1-608-571-2209; Phone Conference ID : 751 502 410#

Remote / Telework up to 60%. Note : During probation telework may gradually increase to 60% (i.e. working remotely three (3) days per week, and reporting to the 2135 Rimrock Road, Madison WI building, two (2) days per week) within 9 months (of 12-month probation period) based on performance and workload needs.

Following the 12-month probation, remote / telework would continue at 60%, requiring that you report to the Madison office building, two (2) days per week. Please note there is no option for 100% remote / telework, this is NOT negotiable.

About Us

The Wisconsin Department of Revenue's (DOR) mission is to strengthen Wisconsin through fair tax and lottery administration, while educating and serving the public, our customers, and communities. As the Division of Technology Services (DTS), we directly contribute to the agency's mission by providing strategic business value through the use of technology. DTS was featured in about the major impact the technology transformation made for the state of Wisconsin.

We strive to be the premier agency in providing innovative, accessible resources, with exceptional customer service built on a foundation of trust inclusivity and creativity. Our team values integrity, knowledge, innovation, empathy, inclusivity, and security.

See what team members have to say about working for DTS :

While working at DOR, you’ll enjoy impactful and fulfilling work, along with :

• Generous Paid Time Off (3 weeks of vacation, 9 holidays, 4.5 personal holidays, and ample accrued sick time that rolls over each year.)
• Retirement Benefits (participation in one of the nation’s !)
• Excellent Health BenefitsLow-cost health, vision, and dental insurance optionsFree wellness opportunities (health coaching and a confidential employee assistance program)
• Healthy Work EnvironmentWork / life balance, business casual office atmosphere, and remote work optionsLearning and professional growth opportunitiesInclusive culture committed to equity and inclusion for all employees
• Additional benefits (life insurance, income continuation insurance, commuter benefits, and additional retirement savings programs). You may also qualify for .

Learn more about the State of Wisconsin’s , and also by visiting Wisconsin’s!

Your Role

As a QA Analyst, you will help achieve the agency goal of enabling DOR to operate efficiently and effectively. Your QA skills will help manage the division’s QA emphasis, in order to provide high quality technical solutions. Your QA tasks will include :

You might be a good fit if…

Position Summary

The register created from this recruitment may be used to fill future vacancies in the next six months within DOR.

Here is a copy of the .

Salary Information

Salary for this IS Systems Development Services Specialist (Quality Assurance Analyst) position (schedule-range 07-33) is $71,053 to $90,480 annually ($34.16 to $43.50 hourly), depending on qualifications, plus excellent benefits. Current state employees pay will be based on the provisions in the Compensation Plan. A twelve-month probationary period is required.

Job Details

The Department of Revenue will conduct criminal background, tax compliance checks and fingerprint checks on candidates prior to offer of hire. Interview results may be reused in accordance with the State of WI interview reuse policy.

Applicants must be eligible to work in the United States. The Department of Revenue does not sponsor work or student visas, either at time of hire or at any later time. DOR participates in E-Verify and will provide the federal government with Form I-9 information for all new employees to confirm authorization to work in the U.S.

Qualifications

Be sure to clearly address each of the qualifications below in your both your letter of qualifications and resume.

Minimum-qualified candidates will have experience in each of the following :

1. Quality improvement / management principles and techniques.

2. Developing software testing plans and conducting software testing.

3. Conducting quality assurance reviews (e.g., reviewing documents for accuracy, completeness, compliance with applicable policies / procedures, etc.).

4. Using performance management and / or quality improvement tools (e.g., Six Sigma, Total Quality Management, cause and effect diagram, flow charting, root cause analysis, Pareto charts, Results Based Accountability, etc.).

Well-qualified candidates will have experience in one (1) or more of the following (in addition to the minimum qualifications).

1. Writing SQL.

2. Conducting IT QA processes utilizing two or more automated software testing tools; OR utilized Selenium.

3. Leading a team in quality improvement process projects.

4. Providing technical assistance and / or training on the use of performance management or quality improvement tools.

5. Collecting and / or analyzing data to evaluate program effectiveness (e.g., conducting trend analysis, developing reports based on collected data, evaluating results, recommending improvements etc.)

Salary : $71,053 - $90,480