What are the responsibilities and job description for the State of Wisconsin Division of Personnel Management is hiring: UI Quality Contro position at State of Wisconsin Division of Personnel Management?
Introduction
This position has been reannounced with an application deadline of 01 / 13 / 2025. The maximum salary has been updated from $30.75 to $31.00 per hour. If you previously applied for this position between the dates of 12 / 06 / 2024 and 12 / 13 / 2024 you do not need to reapply.
Do you have a keen eye for detail? Do you have a strong sense of justice and integrity? Use your skills to safeguard Unemployment Insurance benefits! Apply today to join the Office of Quality Control and audit case files as part of the Benefit Accuracy Measurement (BAM) program.
The Department of Workforce Development, Unemployment Insurance (UI) Division is hiring a Quality Control Investigator to ensure the accuracy and integrity of UI Benefits.
This position may be allowed to work remotely most of the time but will need to report in person to their assigned headquarter location in Appleton, Eau Claire, Madison, or Menomonee Falls when required, sometimes on short notice, to attend meetings, trainings, etc. Remote work is intended to be performed primarily in Wisconsin.
This recruitment may be used to fill future similar permanent, project, and / or LTE vacancies.
Position Summary
- Audit the accuracy of benefit payments
- Identify the cause of improper payments and erroneous denials
- Analyze earnings reported from a variety of sources
- Verify work searches, benefit year wages and other information provided by outside parties
- Perform final review of peer case files
For the full list of duties, view the Quality Control Investigator Position Description .
Salary Information
Starting pay is between $29.50 and $30.75 per hour, plus an exemplary benefits package :
Public service is rewarding! This position may be eligible for Public Service Loan Forgiveness .
Use this Total Rewards Calculator to see an estimate of the total value of our competitive benefits package!
A 12-month probationary period will be required. The classification title for this position is Unemployment Benefit Specialist Advanced (schedule 12, range 63). This position is not represented in a collective bargaining unit and is nonexempt under the Fair Labor Standards Act.
Pay will be set in accordance with the State Compensation Plan in effect at the time of appointment. Starting pay may vary for current state employees.
Job Details
Remote work : Employees with approved remote and hybrid-remote work arrangements are generally expected to work within the state of Wisconsin . High-speed internet access is required to meet the needs of remote work. Remote work options are subject to change.
Criminal histories : W e consider all qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Finalists for this position may be required to allow DWD to conduct a background check or other checks to determine whether the circumstances of any conviction may be related to the job being filled. For positions with access to sensitive federal tax information, FBI fingerprinting may also be required.
Eligibility to work in United States : Applicants must be legally entitled to work in the United States (i.e. a US citizen or national or a lawful permanent resident) at the time of appointment. DWD does not sponsor visas and is not an eligible OPT employer for those with F1 visas. This is not a contract position. Any appointment made will be contingent on the applicant completing the I-9 upon hire.
Disabled veterans : qualified veterans with a 30% or more service-connected disability are eligible for non-competitive appointment to permanent positions in classified civil service under s 230.275 WI Stats. Email the HR contact listed in this announcement for information on how to apply under this provision.
Qualifications
It is very important that you specify your experience for the qualifications that are marked with asterisks (
You need to have the following :
It would be nice to have any of the following :
How To Apply
Note : If you are viewing this posting on an external site, please visit (search Job ID 16193) to complete your application.
To apply, click "Apply for Job" to start the application process. That will prompt you to access your existing account or create a new account. You will be asked to attach a resume and a letter of qualifications as part of the application process. It is important that these materials clearly illustrate how your qualifications relate to the qualifications of this job. Please review this additional guidance on developing your resume and letter of qualifications (including a template) as you prepare to apply.
Please see the Frequently Asked Questions for general Wisc.Jobs user information and technical assistance.
Please note that once you submit your application, you will not be able to update your materials.
What happens next? A panel will review your application materials to determine your eligibility for further consideration in the selection process. The most qualified applicants will be invited to participate in the next step of the selection process, which is typically a virtual interview.
DWD values a diverse workforce and is an equal opportunity and affirmative action employer . Veterans, women, people of color, LGBTQIA , and people with disabilities are encouraged to apply. We provide reasonable accommodations to applicants and employees with disabilities.
The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. Email the HR contact listed in this announcement for information on how to apply under this provision. Current state employees are not eligible for non-competitive appointment.
Deadline to Apply
Application materials must be submitted by 11 : 59 PM (central standard time) on Monday, January 13, 2025.
Salary : $30 - $31
