Administrative Assistant – Food Service

The Department of Health Services (DHS), Southern Wisconsin Center (SWC) is recruiting for an Administrative Assistant in the Food Service Department.

Work hours are Monday through Friday, daytime hours.

As an employee of the State of Wisconsin, you'll also have access to an amazing benefits package, including:

• 3.5 weeks of vacation, 9 paid holidays and ample sick time.
• Top rated health plan options starting at $42/month for single plans and $104/month for family plans, after 2 months of state service.
• Premium pension plan with at least a 6.95% employer match in 2025. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement. Use this Total Rewards Calculator to see the total value of our competitive benefits package!
• Public Service Loan Forgiveness Program employer

SWC is a state run, licensed and certified Intermediate Care Facility for Individuals with Intellectual and Developmental Disabilities (ICF/IDD). SWC provides a wide variety of programs and services designed to assist and prepare individuals to live successfully in the setting that best meets their needs. Located in southern Wisconsin in Union Grove, SWC brings together a rich history of providing exceptional services and state of the art treatment approaches for the new millennium. Union Grove is a growing community with small town charm and easy access to Milwaukee and Chicago.

Our workers love what they do. But don’t take our word for it. Hear from our employees.

As the Administrative Assistant, you will provide support for the Food Service Department and serve as a liaison between the Food Service Administrator and staff. This includes helping administer changes in the Food service suite program (Cbord); inputting nutritional information, generating and printing tray tickets, production tallies, labels and menus; training management and staff on Food Service Systems, and taking inventory and making purchases of nonfood related items needed in the food service department.

The starting salary is $20.02, plus excellent benefits. A 12-month probationary period is required.

Pay for current or former state employees will be set based on the rules that apply to compensation for the applicable transaction. This position is classified as an Office Operations Associate and is in pay schedule and range 02-10.

All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.

All appointees will be required to receive a TB test, which will be administered by SWC, or medical personnel approved by the facility prior to their start date.

DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire.

Minimally qualified applicants will have all the following:

• Experience utilizing computer programs (e.g., Excel, Word, Outlook, etc.) for composing emails and memos, creating reports, entering and verifying data, etc. An Excel test will be required.
• Experience providing customer service either in person or by phone. Examples of duties include providing instructions, answering questions, resolving customer complaints/conflict, etc.

Well-qualified applicants will also have one or both of the following:

• Experience tracking inventory and ordering supplies.
• Experience working with Access or food service computer programs such as CBORD.

For a guide on developing your resume and what should be included, click here.

Applying is easy! Click “Apply for Job” to start your application process. Sign into your account or create an account before applying for the job. Follow the steps outlined in the application process to submit your application.

Helpful Information:

• Once your application is submitted, no changes are allowed. Click “Save” to allow changes to your application as needed before submitting by the deadline.
• You may want to save a copy of the job posting for referencing after the deadline.
• Submitted materials will be evaluated by a panel of job experts according to the qualifications above.
• Please monitor your email for communications related to this position.
• Current or former permanent, classified, state employees must complete the online application process to be considered.
• If viewing through an external site, please apply directly at Wisc.Jobs.
• For technical assistance and general information, please see Frequently Asked Questions. For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact Jennie Hocker at Jennifer.hocker@dhs.wisconsin.gov.

DHS is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce.

Veterans are encouraged to apply. For complete information on veterans’ hiring programs with the WI Department of Veteran’s affairs, click here.

The deadline to apply is February 20th at 11:59 pm. Applicants are strongly encouraged to allow ample time to finalize their applications keeping in mind that technical assistance is only available Monday through Friday 7:45 am – 4:30 pm. Late or incomplete applications will not be accepted.