Bureau of Field Services Deputy Director - Career Executive

Assist in managing and guiding the Bureau of Field Services' complex activities and functions!

The Wisconsin Department of Transportation is recruiting for the Deputy Director (DOT Manager) that is part of the Division of Motor Vehicles (DMV), Bureau of Field Services (BFS). This position is responsible for supporting the Director in administering, directing, planning, and coordinating programs, operations, customer service delivery, and other activities of BFS. The principal BFS services are driver examination and licensing and vehicle registration and titling. The BFS Deputy Director has supervisory responsibility for general bureau operations including budget, positions, training, and IT projects.

This position offers a hybridized work schedule. The position will be headquartered at and required to work from the Hill Farms State Office Building in Madison, WI at least 3 days per week. All employees working a hybrid work schedule are still expected to telework from with the State of Wisconsin. This topic will be discussed more at the time of the interview.

WisDOT is a great place to work! In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:

• Substantial leave time including at least 3.5 weeks of paid leave time to start, 9 paid holidays, and 130 hours of sick time that roll over each year.
• Excellent and affordable health, vision, and dental benefits (health plan options start at just $42/month for single plans and $104/month for family plans after two months of employment)
• A casual office atmosphere, flexible work schedules, and telework options depending on the position’s requirements
• An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan
• Well Wisconsin Wellness Program
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being
• Use this Total Rewards Calculator to see the total value of our competitive benefits package!

In addition to our generous employee benefits, we strive for inclusivity and celebrate different religious holidays and cultural observances and provide flexibility for utilizing paid time off for such celebrations. For more information on WisDOT you can visit our website by clicking here.

The Wisconsin Department of Transportation is an organization dedicated to creating transportation solutions through innovation and exceptional service. We are committed to fostering an environment rooted in Integrity, Diversity, Excellence, and Accountability. Click here to learn more about how we apply these values in our work.

The Deputy Director affects the ability of specific bureau programs to function efficiently and effectively in carrying out federal and state laws/policies, department and division policies, and administrative rules. Specifically, this position affects program operations which perform the following annual functions: the issuance of nearly 1.3 million driver license or identification card products; offering more than 100,000 skills tests to new drivers; administering 285,000 knowledge tests; renewing 208,000 vehicle registrations; issuing more than 793,000 vehicle titles; answering nearly 175,000 customer phone calls, responding to almost 32,000 customer emails; and collecting over $200 million in revenue for the transportation fund. These services are carried out through 5 administrative regions and in 90 municipalities throughout the state.

This position’s specific program expectations consist of:

• Comprehensive analysis and planning of legislative proposals
• Preparing and monitoring Bureau biennial and operating budget requests
• Preparing and monitoring federal grant opportunities
• Coordinating the activities for facility repair, replacement, and relocation
• Coordinating and monitoring service and contracts for vendors for programs such as DL/ID card issuance, Automated Knowledge Testing, Electronic Customer Queuing, Online Appointment Scheduling, etc.
• Planning, monitoring, and coordination of recruitment and resource management

This position also assists in the development and expenditure of the bureau’s $27 million annual operating budget and the management of more than 400 staff resources. This position directly supervises the BFS Technical and Training Section Chief and 4 professional level policy analysts and IT staff positions within Bureau of Field Services.

This position is in schedule-range (81-01) with an annual salary of $112,320-$120,910, plus excellent benefits. A 2 year career executive trial period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.

WisDOT does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States. WisDOT is not an E-verify employer.

Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check which may include FBI fingerprinting.

This position requires the ability to travel on an independent basis throughout the state to attend meetings at least once quarterly and make periodic visits to DMV Service Centers.

Certain positions within this Department may allow remote/work from home flexibility for a portion of their work schedule, depending on the needs of the position and the work unit. This topic and any remote work flexibility that may be available will be discussed in more detail in the interview process. For permanent positions that allow remote work flexibility, it is not anticipated that working outside of Wisconsin (or bordering cities) will be allowed because positions may need to report to office locations in Wisconsin on short notice.

Qualified applicants will have all of the following:

• Experience supervising staff.
• Experience managing and/or administering multiple programs concurrently.
• Experience with policy development and/or implementation.

In addition to having all the above, well qualified applicants will have each of the following:

• Experience managing and/or administering multiple large-scale programs concurrently.
• Experience partnering with executive leadership in an organization to implement strategic initiatives.
• Experience with transportation related project and/or program management.

Apply online! To apply, click “Apply for Job” to start the application process. Then, you will access your existing account or to create a new account if you don’t have an account. Once you are logged in, click “Apply for Job.” Follow the steps outlined in the application process and submit your application.

Your application materials are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on how to develop and what should be included in these materials, click here. For more information on the basics of the selection process and how the State of WI ensures fair and equitable treatment of all applicants, click here. The vast majority of applicants are able to outline their background and experience in their resume in 1-3 pages. Any resumes submitted with more than 10 pages will not be considered after page 10. If this job posting requires a letter of qualifications, the same limit applies.

Current Wisconsin state employees with Career Executive status need only apply with a resume and letter of qualifications submitted directly to Becca Ott at rebecca.ott@dot.wi.gov.

Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. Questions related to the job and how to apply can be directed to Becca Ott at rebecca.ott@dot.wi.gov or 608-266-7623. For general wisc.jobs user information and technical assistance, please see the wisc.jobs Frequently Asked Questions page.

The deadline to apply is 11:59 PM on Tuesday, March 4, 2025.