DMV Northeast Region Operations Manager - Career Executive

Provide high-level operations and planning as the Northeast Region Operations Manager (DOT Program Chief)! This position is responsible for the strategic planning and decision making for the Division of Motor Vehicles (DMV), Bureau of Field Services, Northeast Region and is part of the DMV Management Team.

This position may offer a hybridized work schedule. The position will be headquartered at and required to work from the DMV Fond du Lac Customer Service Center in Fond du Lac, WI. All employees working a hybrid work schedule are still expected to telework from within the State of Wisconsin. This topic will be discussed more at the time of the interview.

WisDOT is a great place to work! In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:

• Substantial leave time including at least 3.5 weeks of paid leave time to start, 9 paid holidays, and 130 hours of sick time that roll over each year.
• Excellent and affordable health, vision, and dental benefits (health plan options start at just $42/month for single plans and $104/month for family plans after two months of employment)
• A casual office atmosphere, flexible work schedules, and telework options depending on the position’s requirements
• An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan
• Well Wisconsin Wellness Program
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being
• Use this Total Rewards Calculator to see the total value of our competitive benefits package!

In addition to our generous employee benefits, we strive for inclusivity and celebrate different religious holidays and cultural observances and provide flexibility for utilizing paid time off for such celebrations. For more information on WisDOT you can visit our website by clicking here.

The Wisconsin Department of Transportation is an organization dedicated to creating transportation solutions through innovation and exceptional service. We are committed to fostering an environment rooted in Integrity, Diversity, Excellence, and Accountability. Click here to learn more about how we apply these values in our work.

This position provides high level operations and policy analysis, planning, and implementation of complex bureau programs and initiatives and emerging issues for the region. This position is responsible for assisting in the leadership of 5 supervisors and the operational management of one 6-day station, six 5-day stations and six 20 hour stations.

This position supports the Northeast Region Manager in the administration and provision of services and products related to motor vehicle licensing and vehicle titling and registration programs. These duties impact approximately 4.4 million cardholders and 5 million vehicle titleholders in Wisconsin.

This position is in schedule-range (81-02) with an annual salary of $83,200-$107,848 plus excellent benefits. A 2 year career executive trial period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.

WisDOT does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States. WisDOT is not an E-verify employer.

Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check which may include FBI fingerprinting.

This position requires frequent travel on an independent basis to other Customer Service Center locations throughout the region and to other regions of the state to attend meetings. Overnight travel to attend quarterly meetings will be required.

Certain positions within this Department may allow remote/work from home flexibility for a portion of their work schedule, depending on the needs of the position and the work unit. This topic and any remote work flexibility that may be available will be discussed in more detail in the interview process. For permanent positions that allow remote work flexibility, it is not anticipated that working outside of Wisconsin (or bordering cities) will be allowed because positions may need to report to office locations in Wisconsin on short notice.

Qualified applicants will have experience with each of the following:

• Experience managing or supervising employees who perform a wide range of program areas.
• Experience analyzing and interpreting data.
• Experience establishing and implementing policies, procedures, programs, or services
• Experience collaborating with a diverse group of business partners including external and internal parties (Business partners may include a division, bureau, partner agency, the public, etc.)

In addition to having all the above, well-qualified applicants will have experience with one or more of the following:

• Experience overseeing improvements to products, processes, or performance that resulted in increased efficiencies, productivity, or cost savings for the organization.
• Experience analyzing, interpreting, and applying motor vehicle laws and rules in Wisconsin.
• Experience utilizing project management principles, such as effective organization, work plan and timeline development, and progress tracking, or similar.
• Experience managing staff at multiple locations.

Apply online! To apply, click “Apply for Job” to start the application process. Then, you will access your existing account or to create a new account if you don’t have an account. Once you are logged in, click “Apply for Job.” Follow the steps outlined in the application process and submit your application.

Your application materials are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on how to develop and what should be included in these materials, click here. For more information on the basics of the selection process and how the State of WI ensures fair and equitable treatment of all applicants, click here. The vast majority of applicants are able to outline their background and experience in their resume in 1-3 pages. Any resumes submitted with more than 10 pages will not be considered after page 10. If this job posting requires a letter of qualifications, the same limit applies.

Current Wisconsin state employees with Career Executive status need only apply with a resume and letter of qualifications submitted directly to Becca Ott at rebecca.ott@dot.wi.gov.

Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. Questions related to the job and how to apply can be directed to Becca Ott at rebecca.ott@dot.wi.gov or 608-266-7623. For general wisc.jobs user information and technical assistance, please see the wisc.jobs Frequently Asked Questions page.

The deadline to apply is 11:59 PM on Monday, February 3, 2025.