Trust Funds Supervisor

Are you an experienced professional who is looking for their next leadership opportunity? Do you have a strong commitment to program improvement and customer service? If YES, then apply now for an opportunity to use your skills with an organization that truly makes a difference in the lives of thousands!

What We're Looking For: The Employer Services Bureau is seeking two dynamic leaders to oversee either the Employer Insurance Unit or the Wisconsin Retirement System (WRS) Unit. We’re looking for innovative and self-motivated problem solvers who are skilled in adapting quickly to different challenges, have a strong ability to develop effective working relationships, and can successfully engage and lead their team.

What We Offer: This is an excellent opportunity to develop a meaningful and rewarding career with ETF. Our employees have access to an excellent comprehensive benefit and compensation package, including generous paid time off so you can truly have work/life balance! If you have student loans and work full time in a public service job (like this one!) you may be eligible for the Public Service Loan Forgiveness Program.

Who We Are: The Department of Employee Trust Funds (ETF) manages retirement, insurance, and other benefit programs for 650,000 state and local government employees and retirees of the WRS. Our members are at the center of everything we do, and we're committed to enhancing their well-being by delivering expert guidance, strong, sustainable benefit programs, and an exceptional customer experience. We're looking for talented people who are active learners that build strong collaborative customer relationships (whether internal or external) and recognize the value different perspectives and experiences bring to our organization.

Where We're Located: ETF located in the award-winning city of Madison. Located just off University and Sheboygan Avenues, at 4822 Madison Yards Way, within walking distance to several parks, restaurants, and Hilldale Shopping Center.

As a Trust Funds Supervisor, you’ll responsible for leading and supervising either the Employer Insurance Unit or the Wisconsin Retirement System (WRS) Unit. Specific position responsibilities include supervising and managing unit operations and staff; providing guidance on the interpretation, application, and implementation of program; short- and long-range planning; providing program and policy support; development of procedures and forms; and provision of information to members, employers and other interested parties. These positions are also responsible for developing, overseeing, and monitoring the integrity of (organizational unit) systems in accordance with Department Internal Control Standards.

For more information about these two positions, please see the Employer Insurance Unit Supervisor position description and the WRS Unit Supervisor position description.

This position is in classification Trust Funds Supervisor (pay schedule/range 81-03), with an annual salary of $87796 - $92206, plus excellent benefits.

Pay for current and new state employees will be set in accordance with the Wisconsin State Compensation Plan in effect at the time of appointment.

To learn more about ETF’s total compensation package, please visit our Total Rewards Calculator!

A 12-month probationary period is required.

ETF offers hybrid remote/office work. If interested in hybrid remote/office work, this can be discussed in more detail during the interview process. The selected employee(s) must report to ETF’s office on the first day of employment. In addition, the employee may need to report to ETF on short notice as operational needs require. All employees are expected to be headquartered and work within the state of Wisconsin.

ETF does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.

Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check to determine whether the circumstances of any conviction may be related to the duties required of the position.

A 1-year probationary period may be required.

The results from this recruitment may be used to fill future vacancies if they become available.

Minimally Qualified candidates will have experience in all the following:

• Leading and/or overseeing the work of others (e.g., training, assigning duties, reviewing work, providing feedback, etc.).
• Directing and/or monitoring day-to-day business operations (e.g., developing and implementing work procedures, managing workload, resolving issues, etc.).
• Collaborating with diverse stakeholder groups (e.g., staff, management, customers, business partners, etc.)
• Researching, analyzing, and interpreting complex laws, rules, policies, programs, etc.

In addition, Highly Qualified candidates will also have experience with some of the following:

• Leading and/or overseeing the work of others in a civil service or benefits administration environment
• Formally supervising other staff (e.g. hiring, performance management, discipline, etc.)
• Developing and implementing strategies for program improvement (e.g., increasing efficiency, improving service delivery, aligning with broader agency goals and objectives, etc.)

To apply, click “Apply for Job” to start the application process. Follow the steps outlined in the application process and submit your application. To be considered for this position, you must attach a resume and letter of qualifications addressing your training and experience with the qualifications listed above.

Your letter of qualifications and resume are very important parts of your application and are used during our evaluation process to determine your eligibility for further consideration. For helpful tips, please review our instructions for developing your resume and letter of qualifications.

Online applications that do not include all requested materials may not be considered. Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process.

Permanent classified state employees who are eligible for transfer, voluntary demotion, or reinstatement should complete the application process described above by the stated deadline.

The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program.

For applicant questions or employment inquiries contact ETF Human Resources: ETFJobs@etf.wi.gov, 608-267-2199. Please see the Frequently Asked Questions for general wisc.jobs user information and technical assistance.

ETF is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. Veterans, women, people of color, LGBTQIA , and people with disabilities are encouraged to apply. We provide reasonable accommodations to qualified applicants and employees with disabilities.

Application materials are due by 11:59 pm on April 14, 2025.