Demo

Product Office CAO, Managing Director

State Street in
Boston, MA Full Time
POSTED ON 3/9/2025
AVAILABLE BEFORE 6/9/2025

Product Office CAO, Managing Director (Finance)

The Product Office CAO plays a critical role in the daily management of any and all administrative aspects of the organization s / he supports. S / he is also responsible for all daily support to the Product Office and its businesses to execute against its strategic and tactical initiatives. The Product Office CAO acts as the central point of contact for business management across Product Office globally, providing management support, and is responsible for engaging all business management functions for daily execution and delivery. The Product Office CAO ensures strategic alignment and consistency of messaging within their unit. S / he is also a conduit of information flow to other functions across the bank and coordinates with the IS CAO Teams to provide CAO Services to their Unit Head and the entire unit. In addition, the Product Office CAO manages a small team in support of her / his activities, and could be asked to choose a "minor" practice associated with the CAO community, attending all meetings of that team in order to stay coordinated and ensure consistency in service delivery.

Why this role is important to us

You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship - for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer - across all of our locations, products, and capabilities.

Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.

As Product Office CAO, MD you will :

  • Manage a team, providing mentorship and professional development while driving consistent, high-quality deliverables and attention to detail to all of the team's work products
  • Act as representative / proxy for the Unit Head on necessary committees
  • Manage key strategic messaging to all partners (e.g. board of directors, board committees, clients, rating agencies, employees, etc.), in conjunction with Internal Communication partners
  • Manage the expense saving initiatives and the headcount budget and approval process
  • Manage the administration, scheduling, and content coordination / creation for all standard senior executive forums for which the Unit Head is the lead or chair
  • Manage strategic, tactical, and ad-hoc projects (e.g. business strategy, transformation, and cross-functional initiatives)
  • Build strong relationships across the Executive Leadership team and their leads to drive an array of efforts
  • Oversee the Product Enablement team, consisting of Vendor Lifecycle Management, Product Control, Billing, Project Management, and Process Engineering disciplines
  • Ensure that requested meetings are booked, follow-ups are closed out, and ad-hoc items are addressed in a timely manner (in addition to other standard, regular meetings)
  • Support the completion of performance review processes (e.g. EVP Scorecards, EVP / MC Self-Assessment, snapshots, etc.)
  • Manage the mid-year forecast and / or budget processes for their respective division as well as team capacity and resource allocation / staffing and resource pipelines
  • Develop or manage the global footprint strategy for their respective division
  • Direct the workforce development needs of their division including training and engagement

These skills will help you succeed in this role :

  • Experience dealing with financial and workforce data and driving strategy around this data
  • Strong project management, quantitative and qualitative problem-solving skills
  • Exceptional communication skills with the ability to clearly articulate ideas, both written and oral to all levels of an organization
  • Education & Preferred Qualifications

  • Significant relevant business experience; BU experience with similar CAO function or strategy function
  • Master's and / or Bachelor's degree in business administration or similar field
  • Experience managing teams
  • Results-focused individual with the persistence and patience necessary to work effectively with a variety of internal and external constituents and drive results.
  • Demonstrated ability to effectively partner with senior level staff, middle management and support divisions as required to execute strategic objectives.
  • Possess the ability to create executive and board level material. Requires synthesizing and summarizing of complicated content.
  • Experienced project manager with the ability to handle multiple priorities and lead team efforts as necessary.
  • Proven leader with effective analytical, interpersonal, written, and oral presentations skills
  • Effective at flexing and pivoting - be comfortable dealing with various changes and adapting to them.
  • Networking - ability to find data, insights, and proof points very quickly across the organization with very little direction and synthesize.
  • Influence - be comfortable working with and influencing senior leaders and executives.
  • Multi-task - ability to effectively manage multiple priorities, but also be able to focus on the most important deliverables of the moment through proper prioritization.
  • Business acumen - ability to pre-empt questions and sense-check the facts and be able to display a general business knowledge across all business lines.
  • Significant experience in Excel and PowerPoint
  • About State Street

    What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

    Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

    Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

    State Street is an equal opportunity and affirmative action employer.

    Salary Range :

    170,000 - $267,500 Annual

    The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

    Job Application Disclosure :

    It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    State Street's Speak Up LineSalary Minimum : 170000Salary Maximum : 267500

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    Salary : $170,000 - $267,500

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