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Alpha Account Services Implementation Director, Managing Director

State Street
State Street Salary
Quincy, MA Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 4/7/2025
Who we are looking for
State Streets Middle Office Product Implementation team is seeking a versatile individual with strong Account Services experience for the Account Services Product Implementation Manager, Managing Director. The successful candidate must possess skills in developing implementation practices and building high performing teams that can be scaled up for complex implementation requirements and client interactions. This individual would need to have market working knowledge of best practices tied to Account Set Up Automation and best in class automation practices to work closely with Product teams and clients on continuing to enhance Account set up automation and manage a team of Implementation leads tied to Account services implementation execution.
Why this role is important to us
The team you will be joining is a part of Alpha and focuses on the implementation of Clients onto the Front to Back platform. The platform gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, the tools help our clients make better investment choices and act on growth opportunities.
Join us if making your mark in the financial services industry from day one is a challenge you are up for.
What you will be responsible for
As a Alpha Account Services Product Implementation Manager, Managing Director, you will
  • Review detailed business analysis executed by Implementation leads and advice to clients (internal and external) on current and future state Alpha F2B operating models
  • Provide guidance to teams on technical analysis and advice to clients (internal and external) on current and future state data-centric operating models.
  • Emphasize and drive the need for standard artifacts within the team to be leveraged as “controls” and “tollgates” within the implementation framework tied to Account Services.
  • Work with leadership on cost and budget management tied to implementation resources and create necessary efficiencies through creating better output from our teams by better training and augmenting certain roles from vendor partners
  • Ensure that teams have knowledge of analysis best practices and document data mappings from source systems involved in the solution, where applicable.
  • Drive improvements in the Project Plans with tightened governance of interdependent tasks across workstreams and within workstreams.
  • Work with Product teams on Implementation requirements and ensuring they are on the Product roadmap for timely delivery. Ensure there is adherence to standards as best as possible and eliminate customizations by thorough review of client requirements with implementation leads.
  • Provide resourcing timely to new implementations or live client change management demands.
  • Lead Service Definitions and pre-sales initiatives when called upon to do so.
  • Consolidate application design for global strategic model.
  • Display a culture of ownership and accountability into the team and enhance leadership behaviors within the team. Drive cross pollination of intra service families and participate in inter service family cross pollination to promote the culture of ONE Alpha Middle Office Product Implementation team.
What we value
These skills will help you succeed in this role:
  • Strategic thinker with strong business analysis and planning skills. Capable of identifying and interpreting wider-ranging issues: ‘Big picture’ understanding.
  • Demonstrate understanding of Operations processes and procedures and an ability to effectively partner with cross functional services team.
  • Excellent communication and interpersonal skills, written and oral; confident in interaction with clients and senior stakeholders and executive leadership
  • Experience with designing new solutions by analyzing requirements, studying system capabilities, and writing detailed business requirements. Very strong interest in the underlying detail of the analysis is encouraged
  • Communicate complex analysis and insights to senior stakeholders and business leaders, both verbally and in writing
Education & Preferred Qualifications
  • Bachelor's degree in Business, Accounting, Finance, MIS, Information Technology, or related field of study
  • 15 years’ experience data analysis or client reporting
  • Ability to write SQL code for data analysis
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential
Salary Range:
$170,000 - $252,500 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
State Street's Speak Up Line

Salary : $170,000 - $252,500

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