What are the responsibilities and job description for the Technology Governance Program Manager, VP position at State Street?
Who we are looking for
This individual contributor, yet highly collaborative role, will work with various stakeholders to deliver value-added enterprise program management. A successful candidate is a problem solver who understands the details and is involved in the design and implementation of scalable solutions that integrate process, technology, and organizational change. You understand risk frameworks, control environments, data management requirements and have analytical, strategic thinking, organizational and communication skills. You are responsible for bringing transparency to how our most crucial and complex projects (spanning technical teams, domains, and products) intersect and sequence. You’ll coordinate cross-organizational dependencies and priorities, and help teams deliver and become more efficient. You can demonstrate your leadership abilities by driving decision-making and building strong relationships across the organization. Our team focuses on maintaining lightweight processes and continual improvements while optimizing and accelerating execution. Clear communication, metrics, and visibility are building blocks of our values.
Why this role is important to us
Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.
We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.
Join us if you want to be part of a great team, grow your technical & governance skills, solve real problems and make your mark on our industry.
What you will be responsible for
- Help break down projects into component parts, identifying and tracking dependencies and opportunities for optimization; proactively identify problems and recommend solutions before they become blockers
- Create and refine processes when necessary; maintain focus on reliability and continual improvements, and automation and scaling
- Identify KPIs and success metrics, collect and analyze data; make information visible
- Communicate goals, status, risks, and impact to teams and stakeholders; you are able to adapt communications to any level
- Develop correlation of project objectives with measurable goals, roadmaps, and execution plans
- Work with teams to clarify goals and deliverables; bring data to planning and prioritization
- Help manage communication to stakeholders / management across levels
- Use data and analytical skills to conduct assessments and utilize data management metrics and insights to influence in a compelling, action-oriented manner
- Leverage excellent verbal and written communication skills to clearly articulate risk/issues and progress against mitigating risk/issues
- Oversee projects in a matrixed-style environment while being an individual contributor
What we value
- Ability to pivot quickly to matters requiring immediate attention and drive to completion, including times where multiple stakeholders may not have fully-aligned goals
- Simplify complex topics and create innovative solutions / ideas to solve problems
- Advise partners on workflow improvements to get the most out of our technology programs and projects / identify areas for improvement
- Maintain a One State Street perspective and deliver results, which are beneficial for both individual businesses and the firm as a whole
- Provide effective challenge by identifying opportunities and influencing stakeholders and partners to embed program management principles into controls, business processes, platforms, tools, and strategic initiatives across the organization
- Become a trusted advisor to the business and technology partners providing insight and risk mitigation on program management; establish clear responsibilities with various partner teams
- Ambitious and proactive: able to show initiative and come up with ideas without prompting
- Ability to think on your feet: be able to suggest solutions as issues come to light
- Demonstrated sense of curiosity and the courage to ask tough questions
- A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
- Deep focus on execution, follow-through, accountability, and results
- Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
Education & Preferred Qualifications
- 10 years of experience in financial services or a related industry, including experience engaging with leadership executives and successfully driving and delivering complex and impactful strategic change programs
- Highly proficient in Atlassian toolset ie JIRA is required
- You have experience in technical program management in a dynamic and highly technical environment, a strong track record in managing complex cross-functional projects. Technical aptitude, understanding technology in a business context
- Solid knowledge and understanding of investment management products and asset types, including but not limited to ETFs, mutual funds, fixed income, equities, derivatives, and alternatives
- Experience in business process analysis, design, and implementation
- Experience navigating a complex matrix of accountable stakeholders and global teams in multiple time zones
- Ability to manage multiple complex projects at the same time
- Consistently demonstrates clear and concise written and verbal communication
- Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
- Demonstrated analytic/diagnostic skills
- Ability to work in a matrix environment and partner with virtual teams
- Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
- Ability to negotiate, be objective, to prioritize, and to give a balanced view
- Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
- Positive, energetic, and enthusiastic approach
Are you the right candidate? Yes!
We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Salary Range:
$120,000 - $202,500 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
State Street's Speak Up Line
Salary : $120,000 - $202,500
