What are the responsibilities and job description for the Accounts Receivable Specialist position at State Systems?

Accounts Receivable Specialist

Memphis, TN (On-site)

SSI is looking to fill an Accounts Receivable Specialist position. This position will report directly to the AR Manager and will fill a critical role within the business to help improve the overall process of cash collections and DSO metrics. This role will also participate in the cash applications process as a backup. The ideal candidate will have a strong background in B2B debt collections, specifically in progress contract billing, knowledge of AR functions from end to end and familiarity with credit policies.

Responsibilities :

Participate in managing an aging portfolio consisting of a 7,000 customer base and $16M in open balances.
Collaborate with sales and branch personnel to resolve issues with progressive job billing agreements.
Make outbound collection calls providing clear communication and customer service regarding collections issues to external customers and internal business partners
Conduct regular reviews of your portfolio to ensure that paged receivables are being properly addressed and uncollected accounts are escalated appropriately
Reconcile and resolve problems on accounts professionally, timely and courteously
Support implementation / updates of accounting systems as they relate accounts receivable
Backup for cash applications regarding posting of customer payments including receipts from lockbox, mail, and credit cards.
Bi-Weekly reporting to AR management
Answer inbound customer calls
Provide missing invoices or statements upon request
Coordinate with other departments, such as sales, operations, and accounting, to ensure the accuracy and completeness of data and transactions.
Ensure compliance with internal policies, external regulations, and contractual terms.
Multi-task effectively and be flexible in handling various tasks.

Minimum Qualifications :

High School Diploma or equivalent

2 years of experience in Accounts Receivable with a focus on Customer Service & Account Resolutions in a multi-location and multi-department environment; Business-to-business (B2B), Commercial Collections experience, preferred

Knowledge of cash application processes

Knowledge of INFOR and Lockstep accounting software a plus

Knowledge of the AR end-to-end accounts receivable process

Knowledge of FDCPA (Fair Debt Collection Practices Act)

Excellent and effective verbal and written communication skills

Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, and volume

Intermediate to advanced level Microsoft Excel

Experience with merger and acquisition transactions, including due diligence, integration, and reconciliation.

Strong knowledge of accounting principles, practices, and regulations.

Excellent communication and problem-solving skills.

Attention to detail, accuracy, and timeliness.

Detail-oriented with strong organizational skills to manage multiple accounts effectively.

Must pass a drug and background screen.

Benefits :

401(k) / 401(k) matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Voluntary insurance

Employee assistance program

Flexible spending account

Health savings account

Opportunities for advancement

Paid time off

Holiday pay

Professional development assistance

Referral program

Accident & critical illness benefits

Hospital indemnity benefits

Pet insurance

Wellness benefits

What We Offer :

Competitive Pay : We offer competitive compensation with opportunities for growth and advancement.

Comprehensive Benefits : Health, dental, and vision insurance, 401(k) options, and paid time off.

Team Environment : Join a collaborative and supportive team that values your contributions and fosters professional development.

Work-Life Balance : Flexible scheduling and a company culture that prioritizes employee well-being.

Professional Growth : Opportunities for training, mentorship, and career advancement within our growing organization.

State Systems is an Equal Opportunity Employer

Salary : $40,000-$45,000

If you are passionate about helping others while ensuring financial accountability, we encourage you to apply for this rewarding opportunity as an AR Specialist with SSI.

Schedule :

Monday to Friday

Onsite

Memphis, TN Office : 1861 Vanderhorn Dr.

Memphis, TN 38134

Salary : $40,000 - $45,000

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