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Program Aide - Student Accounts

State University of New York at Fredonia
Fredonia, NY Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 3/15/2025
Location: Fredonia, NY Category: Clerical/Secretarial Posted On: Tue Dec 17 2024 Job Description:

This position is part of the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) program. For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

You may use this link for more information on the NY HELPS Program .

The Student Accounts Office seeks qualified candidates for a probationary/permanent Program Aide (SG13), paraprofessional, administrative support position. Working in a team-oriented environment and utilizing a detailed working knowledge and understanding of SUNY, New York State, and campus policies and procedures, the Program Aide functions as a paraprofessional performing a wide variety of independently managed, administrative activities to support the work of the Director, the staff, and the office.

JOB RESPONSIBILITIES

Daily cashier area management including prioritizing and delegating, as needed, incoming mail, phone and departmental deposits.
Analyze students' accounts, transactions, verify data integrity and assist with all aspects of account maintenance & customer service. This includes but is not limited to utilizing Banner, OnBase, Argos, etc.
Provide leadership for employees involved in cashiering functions and supervise Office Assistant 2 position.
Assist professional staff, such as but not limited to assist with scholarship processing, assist director with several assigned web tasks, work with Director and University Accountant on tracking and proper account records for exchange students.
Calculate & apply Student Service Fee calculations and OAP Tuition transfer entries based on collaboration with Int'l Ed office, Student Affairs and the University Accountant.
Update TouchNet payment plan setup, set up and assess RA food and dorm waivers and receipt, monitor and refund admission and housing deposits.
Administer graduate assistantships, cross registration, UUP and employee waivers, CSEA waivers, graduate EOP waivers, and critic teacher waivers.
Reconcile international health insurance.
Process billing adjustments for non-degree students.
Process accounting write offs.

Job Requirements:
This position is part of the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) program.

You may use this link for more information on the NY HELPS Program .

Non-competitive (NY HELPS):
Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.

OR

Appointments and promotions in the New York State Civil Service are made according to principles of "merit and fitness" as mandated by the New York State Constitution. Candidates can compete for competitive class, Civil Service positions by participating in competitive civil service examinations that assess candidates' knowledge, skills and abilities necessary for performing the job.

To be eligible to apply for this current position, you must have previously taken the Civil Service examination for the Program Aide title, and have been canvassed for this position. Applicants not canvassed must be eligible for appointment via transfer from a current Civil Service appointment. Proof of qualification rests with the applicant.

The NYS Civil Service Eligible's list will be canvassed as well as the NYS Civil Service Preferred & Transfer List. Interested candidates on the Preferred & Transfer List must be given preference.

Additional Information:
The current hiring salary for an SG13 is $51,587annually.

This is a full-time, 12-month, probationary-permanent, CSEA represented, day shift position.

Fredonia prides itself on an outstanding workforce. To continually support organizational excellence, the university conducts background screens on applicants.

Pursuant to University policy, the University is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, and domestic violence victim status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law, or treated adversely or retaliated against based upon a protected characteristic.

The University's policy is in accordance with federal and state laws and regulations prohibiting unlawful discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

Salary : $51,587

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