Office Manager/TH Staff Associate

The Office Manager/TH Staff Associate will play a vital role in supporting the Office of Clinical Administration. Reporting directly to the Vice President for Clinical Administration this position directly supervises office staff and work-study students. This position requires exceptional organizational skills, attention to detail, excellent verbal and written communication skills, and the ability to effectively manage and prioritize projects.

Responsibilities

• Provide administrative support to the Office of the Vice President for Clinical Administration and ensure the smooth and timely execution of office workflow, events, and high-level customer service.
• Direct supervision of office staff and work-study students.
• Assist with recruitment efforts of civil service and non-teaching professional employees.
• Provide support and assistance to the Chief Medical Officer, Director of Clinical Operations, and Director of Patient Financial Services.
• Organizes and maintains required documents for DOH surveys, business associate agreements, and contracts.
• Plans, and coordinates meetings, projects, and events for the Office of Clinical Administration.
• Prepare and distribute meeting agendas, minutes, and other relevant materials.
• Act as a general resource for UEC departments and clinical services, researching and preparing cost estimates, completing purchase requisitions, processing invoices and reimbursements, and other similar activities.
• Assist in the development of policies and the annual review of the UEC Policy and Procedure Manual.
• Provide support for budget preparation, expenditure tracking, and resource management with a high level of detail orientation.
• Collaborate with other administrative and clinical staff to ensure smooth operation and effective communication within the office and between departments.
• Manage and maintain accurate records and databases.
• Coordinates and organizes resources to support UEC strategic priorities and serves as a liaison to other departments within the College of Optometry.
• Other duties as assigned.
  
  

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Proficiency in Microsoft 365 Office Suite (Word, Excel, PowerPoint, Outlook).
• Previous experience in an administrative/management role within healthcare or higher education is desirable.
• Demonstrated experience in managing projects from development through to implementation.
• Previous experience in a high-volume, fast-paced environment.
  
  

Key Skills

• Ability to maintain confidentiality and handle sensitive information with discretion.
• Ability to anticipate, assess, and proactively troubleshoot challenges that may arise.
• Ability to problem-solve and take initiative.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively in a team environment.
• Detail-oriented.
• Ability to use independent judgement.
• Excellent organizational and time management skills.
• Aptitude to quickly learn new software and systems.
  
  

This position offers an opportunity to contribute to the strategic initiatives of the UEC and support professional development initiatives for staff. The Office Manager/TH Staff Associate will work closely with the Vice President for Clinical Administration, Chief Medical Officer, Director of Clinical Operations, and the Director of Patient Financial Services. The Office Manager/TH Staff Associate will interact with faculty, staff, students, and professionals, providing crucial support to enhance stakeholder experience and satisfaction.

Salary range is $75-85K commensurate with experience, and there is also a generous benefit package. Fifteen days of annual leave to start and thirteen paid holidays per year. We are a qualifying employer in the federal Public Service Loan Forgiveness (PSLF) Program. View our Benefits at Glance.

Click here to apply on the College's website: https://sunyopt.peopleadmin.com/postings/2268

The State University of New York, College of Optometry, is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act employer. The College actively seeks applications from women, veterans, individuals with disability, members of underrepresented groups, or anyone that would enrich the diversity of the College.

To view the College’s Annual Security Report, visit https://sunyopt.edu/?s=annual security report

About SUNY College Of Optometry

The State University of New York College of Optometry advances visual health and patient care through leadership in education, research and service. More than a half century ago a group of dedicated optometrists and benefactors came together to create an institution that would support optometric education, vision science research and extend quality vision care to all New Yorkers and the surrounding community. The State University of New York College of Optometry evolved from this mission. Since we opened our doors to our first class of students in 1971, the College has grown to become one of the leading optometric education and vision research centers in the world. The College houses the University Eye Center — one of the largest outpatient vision care clinics in the country—and engages in cutting edge research that is helping to shape the future of optometric care.