What are the responsibilities and job description for the Budtender/Delivery Driver (Part-Time $18 hourly +tips) (tip pooling averages $5-$12/hour position at StateHouse Holdings Inc.?
SUMMARY :
Responsible for assisting patients and guests in all aspects of the purchase, education of cannabis and may include the training of new budtending staff. The majority of time is spent ensuring the store is well-kept and running properly and guests are serviced properly and efficiently.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES (the list is not all inclusive)
- Adheres to all Title6 compliance regulations.
- Adheres to routing / schedule guidelines and parameters to delivery according to schedule; only stopping for break, meal periods, and / or vehicle maintenance.
- Maintains accurate manifest and delivery logs.
- Ensures accurate information is maintained in delivery device i.e. ID scanner and delivery camera.
- Addresses and resolves customers complaints; scales service issues in an expedient manner.
- Takes, places, and packs orders for customers according to customer guidelines.
- Maintain fully stocked and clean workstations at all times.
- Assists with running side work, stocking, and cleaning during any and all down time.
- Ensure opening and closing cleaning and organization is completed.
- Participates in periodic all-staff cleanings and staff meetings.
- Maintains delivery, vehicle, product inventory and driving records by obtaining receipt acknowledgments, recording tracking information, completing driver tracking, and expenses as required.
- Prepares delivery vehicle for operation by inspecting general condition by checking the vehicle for damage.
- Adheres to standards of the road by safely operating vehicle and complying with state and local driving rules and regulations.
- Uses company communication equipment (GPS, company phone, Bluetooth) for communication with main office and customers.
- Maintains proper cash-handling procedures at all times.
- Participates in staff events, outings and promotional events.
- Upkeep knowledge with industry compliance and regulatory requirements as applicable to retail operations (i.e. Medical vs. recreational, weight conversions, minimum age purchasing, maximum purchase quantities, laws, etc.…)
- Remains knowledgeable on all cannabis products carried by the venue.
- Remains knowledgeable ono cannabinoids terpenes, and methods of cannabis consumption as it relates to sales of cannabis products.
- Accurately creates and / or updates customer profiles.
- Ensure each guests receives their full attention during their transaction.
- Assist with Bud tending as directed by manager.
- Provides excellent customer experience.
- Accurately log customer in computer systems.
- Accurate records customer transactions in POS system
- Ensures that all phases of the customer experience remain seamless and exceed their expectations.
- Other duties as assigned
CORE COMPETENCIES
o Perform job functions with attention to detail, speed, and accuracy
o Prioritize and organize
o Be a clear thinker, remain calm, and resolve problems using good judgment
o Follow directions thoroughly
o Understand guest needs
o Work cohesively and professionally with co-workers
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
EDUCATION AND EXPERIENCE REQUIRED
Salary : $5 - $12
