What are the responsibilities and job description for the Special Assistant (Executive Director of the Office of Language Access) - VID 180549 position at StateJobsNY?
Duties Description About OGS :
The New York State Office of General Services (OGS) provides essential support services for state government operations. We are a diversified organization that delivers a broad spectrum of services to state agencies, local governments, and the public, including building management and maintenance services for 49 major office complexes and buildings statewide, including the state Capitol; managing leases of privately held real estate used for state purposes; architectural, engineering, and construction management services, hosting cultural programs at our facilities, and more.
OGS facilitates the work of New York State agencies, the Legislature, and the Judiciary and supports local governments, eligible nonprofits, school districts, and public authorities. The agency provides services by developing and managing efficient, cost-effective, and environmentally sustainable programs and activities. Critical services are delivered by partnering with New York State businesses and presenting them with significant economic opportunities through their participation in state contracts administered by OGS for commodities, services, and technology.
The New York State Office of Language Access (OLA) was established in October 2022. The statewide OLA provides critical oversight and coordination across State agencies to ensure the effective and efficient implementation of the NYS Language Access Law.
About the role :
Under the direction of the Deputy Commissioner for Administration, the Executive Director will lead the OLA and ensure the State is providing linguistically and culturally appropriate services to New Yorkers who have limited English proficiency when accessing public state services. The Executive Director will oversee, coordinate, and provide guidance to the executive state agencies in implementing language access mandates and best practices, as well as ensure a cost-effective provision of services.
Specific duties of this role will include, but not be limited to, the following :
Leadership and Management :
- Provide visionary leadership to a diverse team of managers and staff within the Office of Language Access, fostering a collaborative, customer-focused, and high-performance culture.
- Manage and oversee operations across the Office, including setting and communicating strategic direction, establishing service level targets and benchmarks, and setting annual performance goals.
- Set clear performance expectations, conduct regular evaluations, and provide constructive feedback to ensure team effectiveness and accountability.
- Align staffing and divisional goals with the OGS strategic plan, vision, and legislative mandates.
- Lead and mentor subordinate leaders and team members, offering guidance and professional development opportunities to enhance their skills and career growth.
- Oversee annual planning and annual budget and spending plan, including personal and non-personal service requirements.
- Lead staffing and selection for critical positions within the office.
Office Operations :
Lead and drive high-level performance for OLA :
Goal Setting, Management, and Support :
Minimum Qualifications Bachelor's degree and seven years of progressively responsible experience in the formulation, operation, and / or evaluation of program policies related to immigrant communities, individuals with limited English proficiency, and / or culturally responsive programming for people whose preferred language is not English. Candidates must demonstrate an awareness of and sensitivity to cultural issues and nuances. Fluency in speaking, reading, writing, and oral comprehension of at least one language spoken by the New Yorkers with limited English proficiency and command of the English language, both written and spoken, is required.
Substitutions :
Eleven years of relevant work experience, OR Associate degree and nine years of relevant work experience.
Candidates with a J.D. or master's degree may be credited with one year of specialized experience; candidates with a Ph.D. may be credited with two years of specialized experience.
Preferred Qualifications :
Note : Some travel is required. Must possess a valid New York State driver's license.
Additional Comments PLEASE NOTE : This position is temporary pending approval from the Civil Service Commission for permanent appointment.
The Office of General Services (OGS) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply.
For a full version of OGS's EEO / AA statement and benefits joining Team #OneOGS, please visit http : / / www.ogs.ny.gov / employment.
Some positions may require additional credentials or a background check to verify your identity.
Name Human Resources / EP
Telephone 518-473-5282
Fax 518-486-1631
Email Address HRresumes@ogs.ny.gov
Address
Street NYS Office of General Services, HRM
31st Floor Corning Tower, Empire State Plaza
City Albany
State NY
Zip Code 12242
Notes on Applying Please submit a resume and cover letter detailing how you meet the minimum qualifications. Indicate the Position Title & Vacancy ID number of each position you are applying to.
