What are the responsibilities and job description for the E-PRESCRIBE AGENT - (Part-time) position at StateServ Medical LLC?
Dragonfly Health - A great place to land
Dragonfly Health is the leading care-at-home data, technology and service platform, and the industry’s first scale durable medical equipment (DME) and pharmacy solution. Built on a 20-year history, Dragonfly Health uses advanced technology and robust analytics to manage DME and pharmaceutical services as part of a single, efficient solution for caregivers, patients, and their families. We serve over 145,000 patients every day in all 50 states.
Here, you are an integral part of a team that is transforming the future of hospice and post-acute healthcare. This is where innovation, collaboration and compassion thrive, allowing us to carry out our work at the highest level to serve our patients at a time in their life when they need us most.
We offer a dynamic and inclusive workplace where you'll have the unique opportunity to shape the future of healthcare alongside a passionate and talented team. We believe in empowering our employees to grow both personally and professionally, providing ample opportunities for career advancement, continuous learning, and skill development.
Dragonfly Health is our name for a reason.
The dragonfly is symbolic of the transformational impact we’re making on the industry, our people, and the lives we touch. We are a guiding force for what’s ahead, delivering more than equipment and medications, but also comfort and peace of mind. We are agile and adaptable, able to quickly and easily pivot from one point to the next, ready for whatever situation or patient need that arises.
Whatever it takes. Wherever it takes us.
What we offer
- Competitive Pay
- Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k w/match, etc.)
- Growth Opportunity and Career Advancement
- Agile and Adaptable team culture
- Innovative and revolutionary technology solutions
- A higher calling to provide quality patient care
See how Dragonfly Health is transforming the world of hospice and post-acute care.
What you will do
- Support clinicians by managing the medication procurement process, including entering medication requests into the e-prescribe system for review and approval
- Perform a thorough 12-point pharmacy review to ensure prescription accuracy and compliance
- Verify peer entries for accuracy and provide quality assurance checks.
- Communicate with hospice partners, pharmacists, and team members via chat, email, phone, and patient profile documentation
- Conduct pharmacy stock checks to confirm medication availability for hospice patients
- Call in prescription refills to designated pharmacies and ensure all necessary information is provided for efficient processing
- Adhere to HIPAA protocols to protect patient privacy and ensure compliance
What we look for
- Strong Work Ethic: Demonstrates reliability, accountability, and a commitment to excellence in every task.
- Problem-Solving Abilities: Takes initiative to identify challenges and implement effective solutions.
- Empathy and Compassion: Displays understanding and care in interactions with clinicians, patients, and team members.
- Adaptability: Excels in a dynamic environment with the ability to adjust to changing priorities and processes.
- Team-Oriented Attitude: Enjoys working collaboratively while also being capable of independent work.
- Continuous Learner: Seeks opportunities for personal and professional growth and stays updated on industry best practices.
Why E-Prescribe Agents important
Our E-Prescribe agents play a vital role in ensuring our patients receive timely and accurate access to the medications they need during critical moments in their care journey. By acting as a bridge between clinicians, pharmacists, and hospice partners, E-Prescribe Agents help support our quality of care, streamlines the medication process, and upholds our compliance and confidentiality standards.
Let's soar together
Experience
Preferred- 2-years data entry experience
- 2-years experience effectively communicating and collaborating with a team
- 2-years experience with web browsers
Education
Required- High School or better
Skills
Preferred- Clear and effective communication
- Prioritization
Behaviors
Preferred- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
