What are the responsibilities and job description for the Lead Durable Medical Equipment Delivery Driver - Alexandria, LA position at StateServ Medical LLC?
Dragonfly Health - A great place to land
Dragonfly Health is the leading care-at-home data, technology and service platform, and the industry’s first scale durable medical equipment (DME) and pharmacy solution. Built on a 20-year history, Dragonfly Health uses advanced technology and robust analytics to manage DME and pharmaceutical services as part of a single, efficient solution for caregivers, patients, and their families. We serve over 145,000 patients every day in all 50 states.
Here, you are an integral part of a team that is transforming the future of hospice and post-acute healthcare. This is where innovation, collaboration and compassion thrive, allowing us to carry out our work at the highest level to serve our patients at a time in their life when they need us most.
We offer a dynamic and inclusive workplace where you'll have the unique opportunity to shape the future of healthcare alongside a passionate and talented team. We believe in empowering our employees to grow both personally and professionally, providing ample opportunities for career advancement, continuous learning, and skill development.
Dragonfly Health is our name for a reason.
The dragonfly is symbolic of the transformational impact we’re making on the industry, our people, and the lives we touch. We are a guiding force for what’s ahead, delivering more than equipment and medications, but also comfort and peace of mind. We are agile and adaptable, able to quickly and easily pivot from one point to the next, ready for whatever situation or patient need that arises.
Whatever it takes. Wherever it takes us.
What we offer
- Competitive Pay
- Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k w/match, etc.)
- Growth Opportunity and Career Advancement
- Agile and Adaptable team culture
- Innovative and revolutionary technology solutions
- A higher calling to provide quality patient care
See how Dragonfly Health is transforming the world of hospice and post-acute care.
What you will do
- Support inventory management by conducting regular counts of equipment pieces related to orders and returns.
- Receive daily site schedule and review mapping of routes. May make modifications to routes to ensure that time restraints are met.
- Assigns orders to DME Technicians for delivery
- Receives daily route to accomplish timely delivery of requested hospice equipment.
- Supports leadership with on-boarding and orientation of new employees.
- Assists in on-going training of existing employees by educating, training and coaching.
What we look for
- Proven experience with Durable Medical Equipment setup, maintenance, and troubleshooting.
- Strong leadership skills with ability to coach/lead a team.
- Ability to provide empathetic, patient-focused service and support.
- Problem solving mindset and ability to work independently and efficiently.
- High school Diploma or GED required.
- Three consecutive years driving history with no major moving violations or accidents.
Why Lead DME Technicians are important
The Lead DME Technician position is crucial at Dragonfly Health because it ensures that patients receive the reliable, high-quality medical equipment they depend on for daily comfort and care. This role not only oversees the safe and timely delivery of essential devices but also ensures that each piece of equipment is properly maintained and functional, directly impacting patient health outcomes. By leading a team and providing exceptional service, the Lead DME Technician plays a vital part in fostering trust, enhancing patient safety, and supporting Dragonfly Health’s mission to improve lives through accessible healthcare solutions.
Let's soar together
Experience
Preferred- Prior supervisory or lead experience
- Strong interpersonal skills to provide clear guidance and compassionate support.
- 3-5 years in durable medical equipment setup, maintenance, and repair.
Education
Required- High School or better
Licenses & Certifications
Required- Valid U.S. Driver License
Skills
Preferred- Smart Devices (phone/tablet/handheld scanner)
- Customer Service
- Working knowledge of a PC
